AmeriCommerce Pricing Plan & Cost Guide

AmeriCommerce

eCommerce platform for multiple online stores

4.48/5 (21 reviews)

AmeriCommerce Pricing

Starting from: $24.95/month

Pricing model: Subscription

Free Trial: Available

Steel: $24.95/month or $299.40/year
Bronze: $39/month or $468/year
Silver: $99/month or $995/year
Gold: $149/month or $1495/year
Platinum: $299/month or $3000/year

Multi-store: $39/month per store

Competitors Pricing

Zoey

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Free Trial: Available

Nudgify

Starting from: 0.99/month
Pricing model: Free, Subscription
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Liftoff

Starting from: 125.00/month
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Free Trial: Available

Dokmee Capture

Pricing model: One Time License
Free Trial: Available

AmeriCommerce Pricing Reviews

Pros
  • Our overall experience has been good with Americommerce. The customer support has been very helpful.Rob C.Read the full review
  • There are a few good things about Americommerce. Their customer support staff is friendly.Chad W.Read the full review
  • It is user friendly and even a novice will be able to navigate while professional sellers will delight in the various options.Diane T.Read the full review
Cons
  • No customization, primitive filtering, no DOWNLOADING, and the designs are horrendous. File management is a glorified FTP interface.Chad W.Read the full review
  • Americommerce doesn't store entries on the site, so once it sends that admin email, the entry is gone forever. I've been burned badly by this.Chad W.Read the full review
  • One "error" in your CSS will discard all updates.Chad W.Read the full review
90%
recommended this to a friend or a colleague

7 reviewers had the following to say about AmeriCommerce's pricing:

Anonymous

Powerful Shopping Cart

Used daily for 6-12 months
Reviewed 2019-01-15
Review Source: Capterra

Pros
Highly customizable Control multiple stores with one admin console Competitave Pricing Stellar tech support

Cons
I think that the admin navigation could be more intuitive. Because this program is so powerful, settings and features can be difficult to locate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sarah M.

Love

Used daily for 2+ years
Reviewed 2019-01-11
Review Source: Capterra

Mostly great. Their price point is acceptable and since Capital One sold, we've seen major improvements with Customer service

Pros
Allows for customization, order specific actions are easy to use

Cons
backend is a little clunky, some of the verbiage is quite confusing, there are multiple ways to customize product/settings which can get a little confusing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dolores M.

Great value and customer control

Used daily for 2+ years
Reviewed 2018-04-11
Review Source: Capterra

Complete flexibility and control over the function and appearance of the website. Ability to expand our business. Great value.

Pros
After looking at other site to see if we were missing something we soon discovered what a great deal we have with Ameriommerce. Other platforms seem to offer a a lot of features but you have to buy other apps and integrations, have custom coding done or you simply can't accomplish what you can with Americommerce. There are many features and flexability to accomomdate any type of business.

Cons
I would love to see 24 / seven support. We make changes on weekends so if anything goes wrong off hours there is no one to help out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Colin W.

Incredible piece of software and great company

Used daily for 1-2 years
Reviewed 2020-04-08
Review Source: Capterra

Overall extremely positive. Ive certainly had a couple of frustrating moments, because there is definitely a learning curve, and there are a couple features I really wish it had. However that is to be expected with any platform. It seems every day I uncover a new method or technique to get what I want out of the platform, and that keeps me intrigued and excited to keep using it.

Pros
The features!! Americommerce is hands down the most native feature packed B2B ecommerce platform out there that I'm aware of. I can't tell you how difficult it is to find a solution out there that *out of the box* comes with the capabilities to build and manage a multi-store / multi-customer type (B2B, B2C, C2C) ecommerce operation without having to frankenstein together a bunch of 3rd party apps that may or may not work well together and/or slow down the system. If we're talking about my most favorite feature, that would be the rule engines for advanced pricing, orders, customers, analytics, etc. The amount of control over tiny details in the customer experience that comes with the rule engine is so vast I have not yet discovered the full spectrum of possibilities after a full year of use. Additionally, the API works extremely well for everything i've used it for, and like everything else on the americommerce platform, runs FAST.

Cons
The documentation... I generally consider myself to be pretty good at navigating documentation and finding the right solutions quickly, but I frequently run into issues with out of date docs and missing or difficult to locate information, and often find that I miss information that WAS in the documentation only after I talk to support which ends up wasting both our time. HOWEVER! this negative is balanced and even overshadowed by the extremely positive interactions i've had with the support team, who are quick to respond and very friendly and knowledgeable. Also, the documentation thing is understandable when you're dealing with such a feature rich platform. As a front end developer, i'm constantly amazed at how much work must have gone into the development of Americommerce to make such a complex piece of software run so quickly and smoothly and I know documenting multifaceted fast evolving platforms can be a nightmare, so ultimately Im understanding to this issue, plus Im aware that they are currently developing a new format for documentation anyways, so i'm excited to see improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Philip K.

AmeriCommerce has been our eCommerce platform of choice for over decade. Great service. Great team.

Used daily for 2+ years
Reviewed 2018-04-26
Review Source: Capterra

AmeriCommerce allows us to deliver a great experience for our customers. The ability to customize this platform with reasonable development times allows us to concentrate on our own product development rather than programming. It's easy to manage large data sets, make daily site updates and fulfill orders. It's mobile friendly themes, top-notch security and fast servers make it a great option for those companies just starting out and those that need just a little extra care.

Pros
The platform is constantly improving, rolling out new features monthly at no additional cost to their customers. We have grown from a basic subscription plan to a platinum custom plan that meets and exceeds our customer demands. We attribute much of our growth to their ability to customize the platform to meet our needs. We offer products with hundreds of variations and need to serve up that information in digestible formats for our customers and with their developer's help we have grown 300% year over year for the past three years. Not a small feat for a mature site!

Cons
We really have not had too many issues with their service or platform that could not be addressed in a timely fashion. The only issue we have had in the past year was a single instance of excessive downtime, greater than 24 hours. This has only happened once in a decade of service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chad W.

An outdated and unintuitive mess of software that falls short in every regard

Used weekly for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

CONS continued: Not safe, not smart, not secure, but that's the only way a blog editor can use their blog on Americommerce. Reports are a joke. No customization, primitive filtering, no DOWNLOADING, and the designs are horrendous. File management is a glorified FTP interface. That means search is slow and there's no mass-editing tool. It's missing simple stuff like "copy file URL" and "delete folder". Last thing I'll say: in a world run by search engines, Americommerce charges you for bandwidth. Every bot that crawls your site is costing you money. BOTTOM LINE: STAY AWAY FROM AMERICOMMERCE. There is SO much better in literally any platform. I had to delete about half of my cons because it wouldn't even FIT in the review.

Pros
There are a few good things about Americommerce. Their customer support staff is friendly. The custom rule engine is power, albeit hard to use. The API integrations allow for some deeper integrations with old custom and oracle-based software. Their recent integration with Cloudflare allows for automatic SSL renewal, and there's a photo cropper tool in case you need it. The CON list didn't have enough room, so here are my CONs: Americommerce doesn't adhere to basic CSS3 standards and can't handle responsive design or modern styling techniques. Responsive design has to be included in a separate file in the head tags, and can't be integrated into a single page. You have to put all your media queries into the head tags, so they load on every single page of your site. All the themes I've used (even the Americommerce-made Base theme) look like trash compared to modern web competitors like SquareSpace, WordPress, Wix, etc. The themes are poorly coded and don't follow good design principles. "Magic numbers" are everywhere, and that's bad code. Bottom line: getting your site to look good on Americommerce is a painful and arduous process. The page content editor's WYSIWYG preview is wildly off - making it completely useless. Good luck previewing any changes before pushing live updates to the page. The ubiquitous "pane" system is slow and wastes screen real estate...

Cons
CONS continued: Editing a content pages uses a 1/3 pane that's not resizeable. Editing products, content pages, categories, discounts, users - literally everything - wastes 2/3 of your screen real estate. Editing products is slow and painful, and the mass editor just allows you to edit product basics one at a time a tiny bit faster. You can't drag-and-drop photos to rearrange. The theme editor is comprehensive but unintuitive and fragile. Keep local copies of each page you edit, because Americommerce WILL lose your changes. No version history and no backups. One "error" in your CSS will discard all updates. I say "error" because the CSS linter is WAY too strict. For example, having a -webkit prefix alongside a fallback (a standard in forward-thinking design) will return an error. Comments aren't allowed either. Whoever arrange the Settings hierarchy needs to be fired and shot. Editing users is in the security tab. Changing one setting (like a favicon) may find you traveling to 2 or 3 different sections to complete. The contact forms are limited at best and don't support placeholder text. Americommerce doesn't store entries on the site, so once it sends that admin email, the entry is gone forever. I've been burned badly by this. Adding forms to content pages is troublesome and has been solved better on other platforms. User permissions are buggy. Long story short, every single user is an admin for all of the multi-store accounts...

Response from AmeriCommerce


Chad,

Thank you for providing this feedback. A lot of these concerns have actually already been addressed or are on our product roadmap for future development.

For example:

We just published a new feature allowing you to restore backup theme html, css, and widgets.

The WYSIWYG has been updated and improved.

Several new themes are on the roadmap for 2019, although not sure how much that affects front end developers.

Bulk actions such as mass folder delete is currently in production and set to release in next software update.

The issue where you mention that "one CSS error will discard your changes" was originally put in place as a protector users that weren't code savvy. However, we are reviewing that component and will be either upgrading it or removing it very soon (this was already planned).

We value all of your feedback as a customer and it hurts to see this review. We would love to have you back and put our new features to the test.

Happy Selling!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

The Real Deal

Used daily for 2+ years
Reviewed 2019-01-16
Review Source: Capterra

Happy happy happy.

Pros
I have been with Americommerce for almost 10 years. I started out a complete novice with no idea of making my website a business as circumstances changed I needed to up the game and my website became the source of income for my family. We have been able to grow and thrive with Americommerce. We have changed our site, changed products lines and always been able to adapt within the Americommerce system. I looked at other services and found out what a phenomenal value I was getting at Americommerce. Other shopping carts have everything a la cart ie. templates, design services, shipping integration so you end up paying MUCH more. Also, Americommerce has their own templates so they can build, change and correct issues. Other services do not have that. You have to buy a template that is not supported by an in house team like Americommerce can do. Enjoying my Americommerce experience and highly recommend it.

Cons
Over the 10 years I am with Americommerce I have not had any negative issue that was significant or couldn't be easily resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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