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authorize.net vs SpotOn Comparison

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Good recommendations?

SpotOn logo

SpotOn

94pts

Overview

Backed by Visa's 99.999% uptime, easily connect payments to every part of your business, including shopping carts, accounting,...

Category Leaders

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

183

5

4

3

2

1

114

52

9

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.3

316

5

4

3

2

1

223

45

11

6

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

One of its best features is how well it integrates with other systems. It's been an industry standard for years and is a safe bet when your payment processor needs to play nice with other programs.
Authorize.net is very user friendly and easy to use. The search functionality is superb, and allows use to locate transactions with ease.
It's quick, amazingly reliable, and super easy to use. I appreciate the time value of this software and love how quickly I can collect card information.

Pros

The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.

Cons

My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit.
And I'm not only referencing the issue I had with the transaction limit (where I was obviously frustrated), I have had several communications and about half were less than friendly/helpful.
I would never use Authorize.net again. Any client that I have that uses Authorize.net, I refuse to work with.

Cons

Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features120
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Access Management
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activities Booking
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Appointment Management
  • Automatic Billing
  • Availability Management
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CAN-SPAM Compliance
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cash Management
  • Channel Management
  • Chargeback Tracking
  • Check Fraud Detection
  • Check Processing
  • Client Portal
  • Clock In/Out
  • Commenting/Notes
  • Commission Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Credit Card Management
  • Credit Card Processing
  • Custom Fraud Rules
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Marketing
  • Event Scheduling
  • Fee Management
  • Feedback Management
  • Financial Aid Management
  • Financial Transaction Approval
  • Food Delivery Dispatching
  • For Banking
  • For Bars/Clubs
  • For Electricity
  • For Financial Institutions
  • For Nonprofits
  • For Restaurants
  • For Retail
  • For Schools
  • For Water
  • For eCommerce
  • Fraud Detection
  • Fund Accounting
  • GDPR Compliance
  • Gift Card Management
  • Group Reservations
  • Image Library
  • In-Person Payments
  • Internal Fraud Monitoring
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • K-12
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • List Management
  • Loyalty Cards
  • Loyalty Program
  • Menu Builder
  • Metered Billing
  • Mobile Access
  • Mobile Booking
  • Mobile Card Reader
  • Mobile Commerce
  • Mobile Optimization
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Negative Feedback Management
  • Non-Metered Billing
  • Online Booking
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • POS Integration
  • Partial Payments
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Payment Tracking
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Predictive Analytics
  • Preview Functionality
  • Price/Margin Management
  • Product Catalog
  • Promotions Management
  • Purchasing & Receiving
  • QR Codes
  • Rate of Return Analysis
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Rewards Management
  • Risk Alerts
  • Risk Analysis
  • Risk Scoring
  • Room Booking
  • Route Optimization
  • Routing
  • SMS Marketing
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Separate Checks
  • Social Media Integration
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Subscription Plan Management
  • Table Management
  • Template Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Tuition Management
  • Visual Analytics
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Website Personalization
  • Work Order Management
  • eCommerce Management
  • Total features174
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Access Management
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activities Booking
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Appointment Management
  • Automatic Billing
  • Availability Management
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CAN-SPAM Compliance
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cash Management
  • Channel Management
  • Chargeback Tracking
  • Check Fraud Detection
  • Check Processing
  • Client Portal
  • Clock In/Out
  • Commenting/Notes
  • Commission Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Credit Card Management
  • Credit Card Processing
  • Custom Fraud Rules
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Marketing
  • Event Scheduling
  • Fee Management
  • Feedback Management
  • Financial Aid Management
  • Financial Transaction Approval
  • Food Delivery Dispatching
  • For Banking
  • For Bars/Clubs
  • For Electricity
  • For Financial Institutions
  • For Nonprofits
  • For Restaurants
  • For Retail
  • For Schools
  • For Water
  • For eCommerce
  • Fraud Detection
  • Fund Accounting
  • GDPR Compliance
  • Gift Card Management
  • Group Reservations
  • Image Library
  • In-Person Payments
  • Internal Fraud Monitoring
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • K-12
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • List Management
  • Loyalty Cards
  • Loyalty Program
  • Menu Builder
  • Metered Billing
  • Mobile Access
  • Mobile Booking
  • Mobile Card Reader
  • Mobile Commerce
  • Mobile Optimization
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Negative Feedback Management
  • Non-Metered Billing
  • Online Booking
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • POS Integration
  • Partial Payments
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Payment Tracking
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Predictive Analytics
  • Preview Functionality
  • Price/Margin Management
  • Product Catalog
  • Promotions Management
  • Purchasing & Receiving
  • QR Codes
  • Rate of Return Analysis
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Rewards Management
  • Risk Alerts
  • Risk Analysis
  • Risk Scoring
  • Room Booking
  • Route Optimization
  • Routing
  • SMS Marketing
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Separate Checks
  • Social Media Integration
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Subscription Plan Management
  • Table Management
  • Template Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Tuition Management
  • Visual Analytics
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Website Personalization
  • Work Order Management
  • eCommerce Management

Integrations

  • Total integrations561
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations22
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net