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Backbone vs Shippo Comparison

Overview

BACKBONE is an API-based eCommerce infrastructure solution designed for deployment by ambitious enterprise-level companies...

Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 55+ global carriers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

398

44

7

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Not enoughreviews yet

Pros

The overall experience is great for someone like me who needs a system that is there when I need it but not a drag on expenses when the volume is down. Great for the small business ownes.
The description is accurate, love the free account option for small business as well as shipping discounts. It was easy to set up my company and choose the plan that would work best.
Now all of my order information is integrated into the Shippo platform and my shipping forms are auto-populated. Great service and great shipping rates too.

Cons

Not enoughreviews yet

Cons

It was my first time using the service and I was a little confused. I was unable to get a refund for the accidental shipping label I printed.
We have to email periodically to request refunds on denied labels. These particular labels are only denied because of the first scan on them which comes from the manifest scan.
Sometimes I have an order directed from my website, but I hand deliver the package. Shippo thinks I have an unfulfilled order and I don't see a way to tell it to ignore.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features25
  • API
  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • Campaign Management
  • Chat
  • Customizable Branding
  • Customizable Categories
  • Data Filtering
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Email Notifications
  • Forms Management
  • Full Text Search
  • History Tracking
  • Label Printing
  • Labeling
  • Multi-Language
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Product Catalog
  • Product Catalog Integration
  • Real Time Comparisons
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Returns Management
  • SSL Security
  • Search Functionality
  • Shipping Labels
  • Shipping Management
  • Software Development Kit
  • Status Tracking
  • Stock Management
  • Tagging
  • Warehouse Management
  • eCommerce Integration
  • eCommerce Management
  • Total features22
  • API
  • Activity Dashboard
  • Application Integration
  • Automatic Notifications
  • Campaign Management
  • Chat
  • Customizable Branding
  • Customizable Categories
  • Data Filtering
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Email Notifications
  • Forms Management
  • Full Text Search
  • History Tracking
  • Label Printing
  • Labeling
  • Multi-Language
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Product Catalog
  • Product Catalog Integration
  • Real Time Comparisons
  • Real Time Notifications
  • Real Time Updates
  • Reporting & Statistics
  • Returns Management
  • SSL Security
  • Search Functionality
  • Shipping Labels
  • Shipping Management
  • Software Development Kit
  • Status Tracking
  • Stock Management
  • Tagging
  • Warehouse Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations1
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations48
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Backbone vs. Shippo

See how Backbone and Shippo stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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