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BigCommerce vs Braintree Comparison

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Overview

Category Leaders

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Braintree Payment Solutions is an online payment gateway that allows to process eCommerce transactions on mobile platforms...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.30

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

277

5

4

3

2

1

146

103

22

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

3.9

56

5

4

3

2

1

25

17

5

3

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.
BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

Pros

I am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.
I love how it is easy to manage money for me and my employe and splitting it for a fair price. This site is a good site for companies at any size.
In addition, it is also an advantage that it supports most billing methods and integrates flawlessly with websites.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.
There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.
Custom styles get very costly. Some features that should be standard are non existent.

Cons

It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating.
PayPal really cannot be trusted with money. There is so much fraud when using Paypal you end up making a loss.
Bad payment processor - hardly any customer service.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features69
  • ACH Payment Processing
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Content Management
  • Content Publishing Options
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Debit/Credit Card Processing
  • Design Management
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • For B2B
  • For Small Businesses
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multiple Payment Options
  • Newsletter Management
  • Online Payments
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Pre-built Templates
  • Preview Functionality
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real Time Editing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management
  • Total features17
  • ACH Payment Processing
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Content Management
  • Content Publishing Options
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Debit/Credit Card Processing
  • Design Management
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • For B2B
  • For Small Businesses
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multiple Payment Options
  • Newsletter Management
  • Online Payments
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Pre-built Templates
  • Preview Functionality
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real Time Editing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations545
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Total integrations230
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite