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BigCommerce vs Constant Contact Comparison
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Good recommendations?
Overview
Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...
We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
12
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Kelly P.
Cons
Jennifer H.
Cons
Kali C.
Key features
- Total features67
- A/B Testing
- API
- Abandoned Cart Saver
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Autoresponders
- Bulk Ordering
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Catalog Management
- Channel Management
- Click Tracking
- Commenting/Notes
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Credit Card Processing
- Customer Accounts
- Customer Management
- Customer Segmentation
- Customer Surveys
- Customer Touchpoints
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Customization
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Synchronization
- De-Coupled Front & Back Ends
- Design Management
- Discount Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Engagement Tracking
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Triggered Actions
- Feedback Management
- For B2B
- For Small Businesses
- Form Builder
- Forms Management
- Image Library
- Inbox Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Keyword Filtering
- Kitting
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Nurturing
- Lead Qualification
- List Management
- Location Tracking
- Loyalty Program
- Mailing List Management
- Marketing Automation
- Marketing Calendar
- Marketplace Integration
- Mass Texting
- Media Library
- Meeting Management
- Message Personalization
- Mobile Access
- Mobile Commerce
- Mobile Optimization
- Mobile Survey
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Store
- Multiple User Accounts
- Multivariate Testing
- Newsletter Management
- Online Store Builder
- Order Management
- Order Processing
- Payment Options
- Performance Metrics
- Post Scheduling
- Pre-built Templates
- Preview Functionality
- Product Configurator
- Promotions Management
- Question Branching
- ROI Tracking
- Randomization
- Ratings/Reviews
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Refund Management
- Registration Management
- Reminders
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Validation
- Returns Management
- Reviews Management
- SEO Management
- SSL Security
- Sales Analytics
- Scheduled Messaging
- Search/Filter
- Segmentation
- Shipping Labels
- Shipping Management
- Shopping Cart
- Simple Mail Transfer Protocol (SMTP)
- Site Intercept Survey
- Skip Logic
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Spam Blocker
- Subscription Management
- Support Audio/Images/Video
- Survey Builder
- Surveys & Feedback
- Tagging
- Tax Management
- Team Management
- Template Management
- Templates
- Third-Party Integrations
- URL Customization
- Unsubscribe Database
- Visitor Registration
- Visual Analytics
- WYSIWYG Editor
- Website Management
- Website Publishing Options
- Website Visitor Tracking
- Workflow Management
- eCommerce Management
- Total features138
- A/B Testing
- API
- Abandoned Cart Saver
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Autoresponders
- Bulk Ordering
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Catalog Management
- Channel Management
- Click Tracking
- Commenting/Notes
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Credit Card Processing
- Customer Accounts
- Customer Management
- Customer Segmentation
- Customer Surveys
- Customer Touchpoints
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Customization
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Synchronization
- De-Coupled Front & Back Ends
- Design Management
- Discount Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Engagement Tracking
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Triggered Actions
- Feedback Management
- For B2B
- For Small Businesses
- Form Builder
- Forms Management
- Image Library
- Inbox Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Keyword Filtering
- Kitting
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Nurturing
- Lead Qualification
- List Management
- Location Tracking
- Loyalty Program
- Mailing List Management
- Marketing Automation
- Marketing Calendar
- Marketplace Integration
- Mass Texting
- Media Library
- Meeting Management
- Message Personalization
- Mobile Access
- Mobile Commerce
- Mobile Optimization
- Mobile Survey
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Store
- Multiple User Accounts
- Multivariate Testing
- Newsletter Management
- Online Store Builder
- Order Management
- Order Processing
- Payment Options
- Performance Metrics
- Post Scheduling
- Pre-built Templates
- Preview Functionality
- Product Configurator
- Promotions Management
- Question Branching
- ROI Tracking
- Randomization
- Ratings/Reviews
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Refund Management
- Registration Management
- Reminders
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Validation
- Returns Management
- Reviews Management
- SEO Management
- SSL Security
- Sales Analytics
- Scheduled Messaging
- Search/Filter
- Segmentation
- Shipping Labels
- Shipping Management
- Shopping Cart
- Simple Mail Transfer Protocol (SMTP)
- Site Intercept Survey
- Skip Logic
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Spam Blocker
- Subscription Management
- Support Audio/Images/Video
- Survey Builder
- Surveys & Feedback
- Tagging
- Tax Management
- Team Management
- Template Management
- Templates
- Third-Party Integrations
- URL Customization
- Unsubscribe Database
- Visitor Registration
- Visual Analytics
- WYSIWYG Editor
- Website Management
- Website Publishing Options
- Website Visitor Tracking
- Workflow Management
- eCommerce Management
Integrations
- Total integrations663
- AWeber
- ActiveCampaign
- Adobe Commerce
- BigCommerce
- Google Analytics 360
- HubSpot CRM
- Klaviyo
- Mailchimp
- Meta for Business
- PayPal
- ShipStation
- Shopify
- Slack
- Stripe
- Twitter/X
- WooCommerce
- WordPress
- Zapier
- authorize.net
- Total integrations542
- AWeber
- ActiveCampaign
- Adobe Commerce
- BigCommerce
- Google Analytics 360
- HubSpot CRM
- Klaviyo
- Mailchimp
- Meta for Business
- PayPal
- ShipStation
- Shopify
- Slack
- Stripe
- Twitter/X
- WooCommerce
- WordPress
- Zapier
- authorize.net
Alternatives
Explore similar apps
User reviews that mention these apps
Joy K.
Accounting,
Review source
Share this review:
We have used BigCommerce for over a year and it's ease of use is wonderful. It gives you step by step in setting up items with all the info you would need, please you can add custom fields as necessary. Customer service tends to be hard to come by though. Thankfully it's not needed too often because of the simplicity and ease of the site.
- Very easy to navigate - Simple look - Design how we want
- Lack of Customer Service (takes many steps to get in contact) - Flexible shipping rates is unavailable which makes it difficult for accurate shipping costs
Victor C.
Internet, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Excellent support while you keep the site standard. Need some improvements but this is true for most of the platforms.
Easy to setup, Easy to use, Very reliable
When you do any customization you loose the support. In most of the cases you raise an issue BC ask you to contact your developers.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
Review source
Share this review:
Not bad for simple stores. Support is responsive, but isn't very helpful. It's strange how many times I've contact developer support and said oops, looks like we don't have documentation for that. They roll out upgrades to their backend that are still very buggy.
Easy product management, plenty of payment gateways available, decent theme store. Handles product options / variants better than Shopify. Has some good B2B / wholesale features out of the box.
Themes are over bloated with way too many files. You can't edit the CSS and JS files online. Makes relatively easy changes (on other platforms) too time consuming. Often suffers from indexing delays and/ or caching issues so that your changes or new products you add take 30+ minutes to show up on the site. Main navigation menu is automated. You have to either hard code a menu or use an app if you want customizations to your menu. Stencil CLI can either work smoothly for editing themes or you'll spend hours chasing down compatibility issues. No way in store to easily find orphan pages.
Verified reviewer
Retail, self-employed
Used daily for 2+ years
Review source
Share this review:
We have been with BigCommerce for six years now and have had very minimal downtime. The rare instances we've had to contact customer support have been handled quickly. Support forums and customer facebook group monitored by BC have been a tremendous help when troubleshooting or looking for ways to customize our online store.
Out of the box, BigCommerce has more built in features than other online carts out there. Pretty straightforward setup making it fairly easy to get up and running in little time.
Not as easy to customize themes/store interface. When you edit the source code you need to make sure you document what was done as the changes don't carry over when you update the theme of your site.
Sonia Del Valle U.
Leisure, Travel & Tourism, 11-50 employees
Used weekly for 2+ years
Review source
Share this review:
Constant Contact
The best way to promote your company by email is with Constant Contact
Constant Contact has been very helpful for our company, it is an excellent marketing tool that has allowed us to increase our customers and sales significantly. It is a very complete and effective system but at the same time a little expensive if you have many contacts, but I think it is worth the investment.
Constant Contact has many features and functionalities that allow us to effectively promote any product, business or company. It's easy to start creating email marketing campaigns with Constant Contact. It is intuitive and easy to use, its interface is simple and allows us to adapt easily to your work environment. You can create effective campaigns with a pleasant and innovative visual style since...
I think your support staff are not so good, when we call support it is difficult to find an operator that speaks Spanish and we lose a lot of time on the call, I also think that Constant Contact is a bit expensive system.
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