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BigCommerce vs Formstack Forms Comparison

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Overview

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

93

70

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.2

5

4

3

2

1

44

32

8

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.

JP

Jannis P.

BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.

DG

David G.

Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

AR

Anonymous Reviewer

Pros

Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.

RS

Rachel S.

What I like most about formstack is the ease of use and user friendly qualities that it offers.

CD

Chris D.

Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.

AR

Anonymous Reviewer

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.

SF

Shelby F.

There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.

Jennifer H.

Custom styles get very costly. Some features that should be standard are non existent.

MK

Mark K.

Cons

Mislead by Staff in regards to Infusionsoft Integration, Won't Provied Refund From Their Mistake.

MS

Melissa S.

We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.

AR

Anonymous Reviewer

This has been my single worst customer service/support experience ever.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features78
  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Autofill
  • Badge Management
  • Bulk Ordering
  • Business Process Automation
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Class Registration
  • Collaboration Tools
  • Compliance Tracking
  • Conditional Logic
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Digital Signature
  • Discount Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Management
  • Event Registration
  • File Storage
  • For B2B
  • Forms Creation & Design
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketing Automation
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Online Store Builder
  • Onsite Registration
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Process Control
  • Process/Workflow Automation
  • Product Configurator
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • Randomization
  • Ratings / Reviews
  • Real Time Editing
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Self Check-in/Check-out
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Site Intercept Survey
  • Skip Logic
  • Social Commerce
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Web Forms
  • Website Management
  • Workflow Configuration
  • eCommerce Management
  • Total features77
  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Autofill
  • Badge Management
  • Bulk Ordering
  • Business Process Automation
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Class Registration
  • Collaboration Tools
  • Compliance Tracking
  • Conditional Logic
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Digital Signature
  • Discount Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Management
  • Event Registration
  • File Storage
  • For B2B
  • Forms Creation & Design
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketing Automation
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Online Store Builder
  • Onsite Registration
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Process Control
  • Process/Workflow Automation
  • Product Configurator
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • Randomization
  • Ratings / Reviews
  • Real Time Editing
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Self Check-in/Check-out
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Site Intercept Survey
  • Skip Logic
  • Social Commerce
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Web Forms
  • Website Management
  • Workflow Configuration
  • eCommerce Management

Integrations

  • Total integrations411
  • AWeber
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations111
  • AWeber
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk