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BigCommerce vs Jotform Comparison

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Overview

Category Leaders

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Category Leaders

Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

29.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

95

72

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

498

171

25

6

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.

JP

Jannis P.

BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.

DG

David G.

Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

AR

Anonymous Reviewer

Pros

The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.

BM

Bianca M.

The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.

EG

Eoin G.

The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.

NL

Nicholas L.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.

SF

Shelby F.

There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.

Jennifer H.

Custom styles get very costly. Some features that should be standard are non existent.

MK

Mark K.

Cons

Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.

GC

Glenn C.

It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.

LU

Lydia U.

That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features68
  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Autofill
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Conditional Logic
  • Content Management
  • Convert to PDF
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Digital Signature
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Encryption
  • File Sharing
  • File Storage
  • For B2B
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Commerce
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • Offline Access
  • Offline Response Collection
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Point of Sale (POS)
  • Pre-built Templates
  • Process/Workflow Automation
  • Product Configurator
  • Product Ratings / Reviews
  • Project Planning/Scheduling
  • Promotions Management
  • Question Branching
  • Ratings / Reviews
  • Real Time Editing
  • Refund Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skip Logic
  • Social Commerce
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Watermarking
  • Web Forms
  • Website Management
  • eCommerce Management
  • Total features48
  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Autofill
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Conditional Logic
  • Content Management
  • Convert to PDF
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Digital Signature
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Encryption
  • File Sharing
  • File Storage
  • For B2B
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Commerce
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • Offline Access
  • Offline Response Collection
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Point of Sale (POS)
  • Pre-built Templates
  • Process/Workflow Automation
  • Product Configurator
  • Product Ratings / Reviews
  • Project Planning/Scheduling
  • Promotions Management
  • Question Branching
  • Ratings / Reviews
  • Real Time Editing
  • Refund Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skip Logic
  • Social Commerce
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Watermarking
  • Web Forms
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations438
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations191
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk