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BigCommerce vs Kajabi Comparison

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Overview

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Kajabi is a content marketing system that offers individuals and SMBs a single and centralized platform from which to sell,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

29.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

129

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

91

70

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.3

5

4

3

2

1

46

24

7

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.
BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

Pros

We're so happy to host our course and membership on Kajabi and will stay with them for years to come. So beautiful and clean looking.
You can make really beautiful products and I love using mine for my online coaching courses. It's a lot to learn at first but they have amazing training videos and customer support.
It is exceptional for those offering value to their followers/students through lead magnets, trainings, and courses. It is easy to learn how to use and their customer service via chat is outstanding.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.
There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.
Custom styles get very costly. Some features that should be standard are non existent.

Cons

The reality is that the email deliverability has had a negative impact on my business. Most of my emails are going to spam and customer service will not get back to me.
Onboarding is terribly annoying with a blinking green "3" in the upper left that won't go away unless you follow a linear series of steps that didn't align with what I wanted to do.
One course I had was all about sharing their vulnerabilities. There was no way to hide JUST THAT ONE person's comment and make it their own journal process.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features78
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Affiliate Management
  • Alerts/Notifications
  • Application Management
  • Assessment Management
  • Bulk Ordering
  • Bulk Send
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Client Portal
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Portal
  • Engagement Tracking
  • File Management
  • For B2B
  • Forms Management
  • Forum / Discussion Board
  • Fraud Detection
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Live Chat
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Pre-built Templates
  • Product Configurator
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Editing
  • Recurring/Subscription Billing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Surveys & Feedback
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Video Management
  • Video Streaming
  • Video Support
  • Web Forms
  • Website Management
  • eCommerce Management
  • Total features63
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Affiliate Management
  • Alerts/Notifications
  • Application Management
  • Assessment Management
  • Bulk Ordering
  • Bulk Send
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Client Portal
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Portal
  • Engagement Tracking
  • File Management
  • For B2B
  • Forms Management
  • Forum / Discussion Board
  • Fraud Detection
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Live Chat
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Pre-built Templates
  • Product Configurator
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Editing
  • Recurring/Subscription Billing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Surveys & Feedback
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Video Management
  • Video Streaming
  • Video Support
  • Web Forms
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations388
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations35
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

BigCommerce vs. Kajabi

See how BigCommerce and Kajabi stack up against each other by comparing features, pricing, ratings, integrations, security & more.