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BigCommerce vs Magento Commerce Comparison

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Overview

Category Leaders

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Magento Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$1988/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

85

68

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

250

198

64

8

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.
Great platform with a wealth of features. But you need to make sure you know what is possible if you have any specific logic you are trying to create on the platform.

Pros

Magento is a great and responsive platform which is essential these days when everyone uses mobile devices and recommend it for e-commerce platforms.
I liked that it was free to download, you cannot argue that price. I had heard from a colleague that they loved the platform and the community, so I figured it was worth a try.
Also, it provides developers with high customizations and designing capabilities which makes their catalog even more attractive and fascinating for their customers.

Cons

We’ve recently had a number of people trying to hack the site and make purchases with fraudulent credit cards. As far as I’m aware there is no way to stop these purchases.
They’ve tried hundreds of times. Ve asked the question, but was told there’s no way to block or stop these issues.
There is an annual sales cap that I'm worried about, but when I get to that point I will just upgrade the service to where I need it. There are not enough free store style templates available.

Cons

We had a strange tax problem earlier in the year and it turns out that we had specific tax rules set on different "store types" so this was causing customers to pay wrong tax amounts.
The development on the platform is incredibly difficult. And when a client asks for updates, many Magento developers have bad practices due to the low entry point.
But all this requires a lot of resources. We needed a terribly expensive hosting in order for the online website to withstand the load.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features78
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Alerts/Notifications
  • Automatic Backup
  • Behavior Tracking
  • Bulk Ordering
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Communication Management
  • Conditional Logic
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • Filtering
  • For B2B
  • Fraud Detection
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Preview Functionality
  • Price / Margin Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Editing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • Rewards Management
  • SEO Management
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Social Media Integration
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Visitor Management
  • Web/Mobile App Development
  • Website Management
  • eCommerce Management
  • Total features68
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Alerts/Notifications
  • Automatic Backup
  • Behavior Tracking
  • Bulk Ordering
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Communication Management
  • Conditional Logic
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • Filtering
  • For B2B
  • Fraud Detection
  • Gift Card Management
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Payment Options
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Preview Functionality
  • Price / Margin Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Editing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • Rewards Management
  • SEO Management
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Social Media Integration
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Visitor Management
  • Web/Mobile App Development
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations369
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations729
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Magento Commerce

It's the Only Game in Town

Reviewed 2 years ago
Pros

Magento is extremely powerful. For many self-hosted eCommerce applications, it's literally the only option you have.

Cons

If your eCommerce site doesn't need to be self-hosted, and doesn't have complex multi-store requirements, I would strongly recommend considering a cloud solution like Shopify or BigCommerce. In the long term, Magento is a source of constant pain and a constant need for developer attention.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Magento Commerce

Only committed Adobe users should buy this software

Reviewed 2 years ago

We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be rewritten for M2. So, we decided to abandon Magento entirely and will save at least $8,000 month and probably $100k per year in dev fees. We'll be going with BigCommerce from now on.

Pros

Magento has tons of features A huge amount of apps to purchase Many qualified developers to contract with Standard features like page builders now come with it Rock-solid security

Cons

Magento is ridiculously expensive. Not just for the licensing of the Enterprise version, but for the apps, the developers and the entire ecosystem. You aren't getting the true value of open source any more. The only way Magento makes sense is if you are a part of the Adobe ecosystem and need to rely on the integrations that Adobe will (eventually--not fully done) provide.

BigCommerce vs. Magento Commerce

See how BigCommerce and Magento Commerce stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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