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BigCommerce vs Adobe Commerce Comparison

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Overview

Category Leaders

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Adobe Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer experiences....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29.95

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

1988

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

202

5

4

3

2

1

103

74

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.3

539

5

4

3

2

1

254

205

66

8

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.

JP

Jannis P.

BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.

DG

David G.

Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

AR

Anonymous Reviewer

Pros

Magento has a very popular community edition, which is free and open source. It's relatively easy to set up, and have a great feature set.

RC

Renato C.

Magento is a great and responsive platform which is essential these days when everyone uses mobile devices and recommend it for e-commerce platforms.

JV

Jefferson V.

There are many free and paid extensions to extend the features. It is very easy to write code, so you don't need to hire a programmer to use this CMS for a great customization job.

mt

magatte t.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.

SF

Shelby F.

There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.
AvatarImg

Jennifer H.

Custom styles get very costly. Some features that should be standard are non existent.

MK

Mark K.

Cons

But all this requires a lot of resources. We needed a terribly expensive hosting in order for the online website to withstand the load.

BH

Brittany H.

Which resulted in an almost abandoned and forgotten open souce version.

AR

Anonymous Reviewer

I dislike that after signing up for Magento I was bombarded by calls from telemarketers working for them that tried to sell me upgrades and other integrations to the platform.

RB

Rachelle B.

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features69
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Alerts/Notifications
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Communication Management
  • Content Management
  • Content Publishing Options
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • For B2B
  • For Small Businesses
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Options
  • Pre-built Templates
  • Preview Functionality
  • Price / Margin Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Promotions Management
  • Publishing Options
  • Ratings / Reviews
  • Real Time Editing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Web/Mobile App Development
  • Website Management
  • eCommerce Management
  • Total features55
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Alerts/Notifications
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Communication Management
  • Content Management
  • Content Publishing Options
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • For B2B
  • For Small Businesses
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Options
  • Pre-built Templates
  • Preview Functionality
  • Price / Margin Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Promotions Management
  • Publishing Options
  • Ratings / Reviews
  • Real Time Editing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Web/Mobile App Development
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations465
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations768
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BigCommerce logo

BigCommerce

Big Commerce is our go to platform when developing e-commerce websites for clients.

Reviewed 5 months ago

Excellent. There are a few things that make it harder to sell to clients, but overall, it is an amazing platform and they are constantly trying to make it better.

Pros

Ease of use, customization and reliability. We develop custom Big Commerce e-commerce websites on a regular basis and this is our preferred platform.

Cons

Monthly price is based on trailing 12 months of sales. I understand why it is this way, but for clients with higher priced products, they quickly exceed the maximums. Big Commerce competitors do not have the same business / pricing model which makes it a little harder to sell to potential clients because of this pricing strategy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BigCommerce logo

BigCommerce

Great platform for an ecommerce shoe store

Reviewed 5 years ago

I run an e-commerce shoe store and absolutely love BigCommerce. Their team is responsive, the apps are numerous, and Big Commerce is constantly pushing updates. My only complaint is that our product catalog is extensive and features many complex products. Big Commerce support of complex products is not the best.

Pros

Customer service, apps, speed, uptime, interface, integrations

Cons

Complex product support is weak

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BigCommerce logo

BigCommerce

Turnkey E-commerce Solution

Reviewed 3 years ago

Was a good overall trial of using an E-commerce store.

Pros

Overall was fairly easy to use with lots of features to help with getting an online store setup. Easy to use integration with there add one for shopping cart, payment etc...

Cons

Bit too pricy for a small mom and pop operation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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BigCommerce logo

BigCommerce

Great Platform

Reviewed 5 years ago

This is the leading e-commerce platform for a good reason. It is easy to use and very intuitive, also with built in apps and a cart it makes for a complete e-commerce package.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BigCommerce logo

BigCommerce

We have 2 sites with Big Commerse

Reviewed 4 years ago
Pros

Super easy to set up. You can customize as much as you want. Easy integration capabilities. Custom service and support is excellent.

Cons

It has more features than we need. I cant think of negatives, we really like working with Big Commerce.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BigCommerce logo

BigCommerce

Bigcommerce review

Reviewed 2 years ago

Its excellent platform for e-commerce websites.It has many features API docs are also good.

Pros

- Its stencil theme is great. - Its also secure as it does not allow the access to PHP files. - Its very easy to use and understand. - Its new feature of GraphQl is also good.

Cons

- Its plan are very costly for small businesses. - guide for new features is not clear to understand in documentation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BigCommerce logo

BigCommerce

awesome software

Reviewed 4 years ago
Pros

develops e-commerce software for businesses easier, really fast and amazing job positioning your brand

Cons

too many people using the site, there are another alternative site that has better response on the market and popular with users

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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BigCommerce logo

BigCommerce

Get's the Job Done, But Lacks in Many Areas

Reviewed 3 years ago
Pros

Big commerce has the appeal of most e-commerce platforms, mainly being that you can setup an online store with relative ease and security. This obviously saves a lot of time and money rather than building a store from scratch with a team of developers.

Cons

I must say I was not very impressed with big commerce every time I've used them. Having used Shopify for several years, I got very spoiled with their ease of use and powerful coding languages (mainly Liquid). Big commerce was not very developer friendly, I found it's interface and documentation to be rather lacking and a bit difficult to navigate through. Sometimes making an "easy" change felt like it took far too long on this platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BigCommerce logo

BigCommerce

Great E-Commerce Solution!

Reviewed 2 years ago

It's a pleasant and delightful experience. It is a robust e-commerce solution for B2B, B2C and Wholesalers.

Pros

At our agency, we were used to working with WooCommerce, Shopify and we had never really worked with BigCommerce. Until we decided that it was time to step things up for one of our clients. We had a delightful surprise to see that BigCommerce is one of the most complete platforms out there, that is extremely user friendly whilst being robust and complete. You have every type of solution you can imagine within your platform. From Wholesale B2B to a simple one page shop, you can build it all. BigCommerce offers amazing templates you can choose from, and also the Cornerstone which is a blank canvas. As an agency, we've gone through the partnership process and we are officially a part of BigCommerce marketplace!

Cons

What I don't like is how the development can be a bit different than what we're accustomed to, and not as user friendly as Wordpress. For instance, on Wordpress our team can set up the background in a friendly way for our customers to use and manipulate sections without the need of a developer 24hs helping them. Now as far as BigCommerce goes, the way some pages are set up require you to have an intermediate understanding of HTML if you want to manipulate some text and imagery. I find this quite difficult since our clients are the ones changing content on the website once we hand it off to them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BigCommerce logo

BigCommerce

Big Commerce

Reviewed 8 months ago

Our overall experience with BigCommerce was excellent. The customer service team was always available. The site features were easy to navigate and the theme options were professionally designed.

Pros

Big Commerce features and website themes are perfect for small business owners who are looking to start a retail business.

Cons

The platform is not set up for multi-vendor marketplace stores.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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BigCommerce logo

BigCommerce

Good for getting up and running.

Reviewed 5 years ago
Pros

Its a good platform if you are just starting out or just want to get up and running quickly. Most other e-commerce platforms you have to buy, install and manage plugins or add-ons to get your store fully functional. BigCommerce includes majority of your important e-commerce needs already.

Cons

If you have complex products or product options there will be somewhat limited flexibility, customization and support without a developer on your team. At the current time, the app marketplace is rather lacking when it comes to adding additional functionality or integrations to your store, majority of the apps are marketing and inventory based and come with additional monthly fees. Definitely use the trial period to make sure it will suit all your needs before committing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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BigCommerce logo

BigCommerce

Terrific admin UI and purchaser experience - BigCommerce will not fix bugs customers find

Reviewed 2 years ago

The software has been solid for our customers and the administration UI is very easy to use. We have outstanding technical issues that have been open for more than a year and are still not resolved (HTTP status 500 errors that intermittently are returned from their backend APIs) - they say they cannot see the errors in their backend logs and we must send them examples even though we have this happen...

Pros

It is highly customizable, has most of the features you'd expect in an e-commerce solution, and the APIs are well-documented.

Cons

* Seemingly easy solutions to known issues get stuck in their support bureaucracy and disappear * Their logging does not allow software engineers nor CSRs to see the specifics of errors - customers must provide client-side stack traces to help them find errors on their backend (for example, API calls that return HTTP status 500)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BigCommerce logo

BigCommerce

INCREDIBLE E-Commerce Platform... will NEVER use another!!!

Reviewed 3 years ago

Seamless. Minimal effort. When I need service, its there. Most times I can figure out everything I need using their online documentation and forums.

Pros

Simple and easy to use, but its Big Commerce's customer service that earns them the crown of King of E-Commerce platforms.

Cons

Not really a BAD thing, but they are always adding features that usually are of no use to me..... but hey, they work well for SOMEONE.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BigCommerce logo

BigCommerce

Offered My Client a Lot More Than Shopify Could

Reviewed 4 years ago

Big Commerce is certainly easier for the amateur to use than Shopify (a huge plus for aome of my clients) and its out of the box options are excellent.

Pros

I don't DO e-commerce myself as a retailer but I have worked for plenty who do and have created more than a few retail sites from scratch. I first encountered Big Commerce when a new client was stymied by the fact that Shopify made it nearly impossible for him to sell digital downloads. A huge problem for a 21st-century comic book author. Redoing his site with Big Commerce allowed for that functionality and in working with it I found it more intuitive than Shopify as well.

Cons

It is perhaps a little expensive when compared to other options BUT for the project I used it for it got my client exactly what he needed and the jump in revenue for him has meant that the software more than pays for itself.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BigCommerce logo

BigCommerce

High quality all in one E-Commerce Platform

Reviewed 4 years ago
Pros

BigCommerce is one of the largest e-commerce platforms in the industry. It is super easy to use and get started, and we loved that it also has a 15 day free trial. Very easy to install and set up as well. BigCommerce also does not charge transaction fees, like some e-commerce platforms!

Cons

The monthly pricing structure can be costly. Also, since we are a smaller company, it sometimes has more functionality/options and add-ons then we really need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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BigCommerce logo

BigCommerce

Good platform depending on your business needs.

Reviewed 2 years ago

We use Bigcommerce to run our E-commerce business. Overall, we are satisfied with the platform and it gets the job done.

Pros

The layout is fairly easy to navigate and the support team is helpful when we have issues. We went with Bigcommerce because we were having issues with Shopify with the timing and capturing of payments.

Cons

Bigcommerce is very limited in design options when compared to platforms such as Shopify, Wordpress and Magento. I would recommend going with one of them depending on your business needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BigCommerce logo

BigCommerce

Great e-commmerce platform if you can't afford custom designs but have a large inventory of products

Reviewed 2 years ago

The company I worked for had a B2B e-commerce website, but wanted to start a second e-commerce site that was more B2C focused since the clientele had different needs, and the B2B site was not set up to accommodate all the new B2C business. We were able to set it up quickly and provide accurate shipping costs and product option costs.

Pros

I loved the versatility available for building product pages, being able to set it up so pricing adjusts automatically for different product options, and the import/export functions to update large inventories via Excel documents instead of manually editing within the web app.

Cons

Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc. Their customer service is great though, so if you're confused about a setting you can call and talk to someone very quickly. I rarely ever waited more than 5 minutes to talk to a rep.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BigCommerce logo

BigCommerce

Bigcommerce Review

Reviewed 3 years ago
Pros

Bigcommerce made it extremely easy to enter the field of online commerce. It was a breeze to set up items online for purchase and to interact with customer orders.

Cons

It was difficult to sell recurring items like subscriptions and lesson packages in a way that captured more than a one-time sell.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BigCommerce logo

BigCommerce

love it

Reviewed 4 years ago

The ease and themes were beautiful

Pros

The ease of Big Commerce and the fact I can drag and drop customer service is always helpful and the team makes sure you have what you need in apps

Cons

Cons not a lot of suppliers but some work for you and some of them don't depends on what you are selling online.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

BigCommerce logo

BigCommerce

Easy to use but they didn't have my back

Reviewed 10 months ago

At first it was great, but as they got bigger they didn't seem to value my business the same way and forced me to pay almost 3 times what I had agreed to. I was happy to switch to a competitor when I did.

Pros

I liked that it was very easy to figure out. It was updated regularly and laid out nicely. I built my first e-commerce store on my own using this software.

Cons

I kept hitting walls with what I wanted to do. Some of the features were limiting like "Options" and I kept hoping they would improved them. They also made a change to their pricing structure and took away Customer Groups on the plan I was on. It was $29/mo and then all of a sudden it was $79/mo. I wish they grandfathered me in. When I called to complain or work something out, they had a take it or leave it attitude... so I left it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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BigCommerce

Fine for What it is

Reviewed 3 years ago

It's fine for what it is, but I'm excited we switched over to WordPress for the website part. We're still using BigCommerce for e-commerce purposes so that will be great.

Pros

Keeps track of sales just fine, easy to make coupon codes, and create orders/cancel orders

Cons

If you're running your entire website through BigCommerce it's not great. WordPress is much better. BigCommerce is limited in certain things you can/can't do. Doesn't have all the plugin capabilities & a lot of times shuts down on us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

BigCommerce logo

BigCommerce

Great easy way to create a new online commcerce website!

Reviewed 3 years ago

I love using bigcommerce, it is fast, user friendly and very easy to learn and get comfortable with in no time! I have already started working on other commerce sites with ease and comfort.

Pros

Very fast and easy, step by step with the ability to make it your own unique store online. I was able to put together a good ecommerce website within 24 hours from scratch.

Cons

It has a lot of menus and sub menus for site preferences that can be tedious on a first time user,

Overall Rating