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BigCommerce vs Mindbody Comparison

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Overview

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Category Leaders

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

29.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

129

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

95

72

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

1,029

582

278

121

198

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.

JP

Jannis P.

BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.

DG

David G.

Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

AR

Anonymous Reviewer

Pros

Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.

ES

Edward S.

Overall there is no other comparable software that suits our needs like Mindbody does. Thank goodness for their excellent customer support.

AR

Anonymous Reviewer

I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.

MS

Megan S.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.

SF

Shelby F.

There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.

Jennifer H.

Custom styles get very costly. Some features that should be standard are non existent.

MK

Mark K.

Cons

Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.

rp

rachel p.

The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.

AR

Anonymous Reviewer

I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.

Liz E.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features68
  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Bulk Ordering
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Content Management
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For B2B
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Marketing Automation
  • Marketplace Integration
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Newsletter Management
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Options
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Pre-built Templates
  • Product Configurator
  • Product Ratings / Reviews
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Ratings / Reviews
  • Real Time Editing
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Refund Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Returns Management
  • Reviews Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Social Media Integration
  • Staff Management
  • Student Management
  • Tagging
  • Task Scheduling
  • Tax Management
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Planning
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features113
  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Bulk Ordering
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Content Management
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For B2B
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Marketing Automation
  • Marketplace Integration
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple User Accounts
  • Newsletter Management
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store Builder
  • Order Management
  • Order Processing
  • Payment Options
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Pre-built Templates
  • Product Configurator
  • Product Ratings / Reviews
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Ratings / Reviews
  • Real Time Editing
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Refund Management
  • Reminders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Returns Management
  • Reviews Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Social Media Integration
  • Staff Management
  • Student Management
  • Tagging
  • Task Scheduling
  • Tax Management
  • Team Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Planning
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations436
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations37
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk