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BigCommerce vs Solid Commerce Comparison

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Overview

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

SolidCommerce is an online order and inventory management solution that helps with listing management, shipment and selling...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

29.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

89

68

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

3.4

5

4

3

2

1

9

4

2

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
43%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.
BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

Pros

Thank you for your response regarding Solid Commerce's platform. We always are happy to hear feedback from our clients and work hard to ensure that they are satisfied.
The platform is as good as it gets when it comes to an all in one solution for managing inventory, orders and shipping. One of the best perks of using their platform is the account manager support.
I have been with Solid Commerce for going on 6 years now. Their platforms performance and easy to use system makes Solid Commerce my first choice in web fulfillment.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.
There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.
Custom styles get very costly. Some features that should be standard are non existent.

Cons

Most frustrating is that their "Support" team consists of a few front line people who are unable to answer concerns. They pass them on to an expert for "further review.
Problem after problem and they can not fix any of them. It is costing us money now.
If you start to get upset they just give you another sales representative and it starts all over. You stay in a perpetual loop of misery.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features78
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Air Shipping
  • Alerts/Notifications
  • Backorder Management
  • Barcoding/RFID
  • Bills of Lading
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Analytics
  • Channel Management
  • Chat/Messaging
  • Check-in/Check-out
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • For B2B
  • Fraud Detection
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Kitting
  • Labeling
  • List Management
  • Loyalty Program
  • Marketplace Integration
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • Ocean Shipping
  • Online Store Builder
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI Compliance
  • Parcel Shipping
  • Partner Management
  • Payment Options
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Price Optimization
  • Product Configurator
  • Product Identification
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Editing
  • Real Time Order Entry
  • Recurring Orders
  • Recurring/Subscription Billing
  • Refund Management
  • Remote Order Entry
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Special Order Management
  • Supplier Management
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Management
  • eCommerce Management
  • Total features50
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Air Shipping
  • Alerts/Notifications
  • Backorder Management
  • Barcoding/RFID
  • Bills of Lading
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Channel Analytics
  • Channel Management
  • Chat/Messaging
  • Check-in/Check-out
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Synchronization
  • Data Visualization
  • De-Coupled Front & Back Ends
  • Design Management
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • For B2B
  • Fraud Detection
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Kitting
  • Labeling
  • List Management
  • Loyalty Program
  • Marketplace Integration
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Newsletter Management
  • Ocean Shipping
  • Online Store Builder
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI Compliance
  • Parcel Shipping
  • Partner Management
  • Payment Options
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Price Optimization
  • Product Configurator
  • Product Identification
  • Product Ratings / Reviews
  • Projections
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Editing
  • Real Time Order Entry
  • Recurring Orders
  • Recurring/Subscription Billing
  • Refund Management
  • Remote Order Entry
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Special Order Management
  • Supplier Management
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations372
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BigCommerce vs. Solid Commerce

See how BigCommerce and Solid Commerce stack up against each other by comparing features, pricing, ratings, integrations, security & more.