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BigCommerce vs Square Payments Comparison

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Overview

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution...

Category Leaders

Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

93

71

20

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

1,166

268

54

12

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

BigCommerce is a recent addition to my portfolio and I must say that I am impressed thus far. Their customer support and willingness to be creative to solve an obstacle has impressed me.

JP

Jannis P.

BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.

DG

David G.

Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce.

AR

Anonymous Reviewer

Pros

Great - love their customer service, they quickly send out new square devices and have always felt the transactions are safe and protected.

CC

Chelsea C.

I love this software, our employees love it too because it gives them better tips at the end of the day.

FC

Fletcher C.

Simple reporting is my favorite feature, especially compared to other platforms. Helping my clients with meaningful reporting without having to modify the data is super convenient.

Matthew N.

Cons

Every app I’ve installed has caused a problem with another app or the native functionality of the platform. Simple desires have been turned into nightmares and BigCommerce has offered no support.

SF

Shelby F.

There are some instances where the lack of control or access to the server has caused us to change some of our plans, but it's nothing I would call a dealbreaker.

Jennifer H.

Custom styles get very costly. Some features that should be standard are non existent.

MK

Mark K.

Cons

I do not think I have have anything I do not like about square payments. I guess if you put in the wrong email that can be annoying but that more user error.

BR

Brianna R.

I had to walk around & often ended up some distance away from the customer. It was awkward because I had to have their card with me & this probably made the customer feel uneasy.

RL

Rebecca L.

It also bothered me that they charge more to type in the card numbers when you’re unable to swipe the card in person.

LS

Lela S.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features68
  • ACH Payment Processing
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Cash Management
  • Cash Transactions
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Compliance Management
  • Contactless NFC
  • Content Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Debit/Credit Card Processing
  • Design Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • For B2B
  • Fraud Detection
  • Gift Card Management
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Invoice Management
  • Invoice Processing
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Card Reader
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multiple Payment Options
  • Newsletter Management
  • Offline Access
  • Online Payments
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Point of Sale (POS)
  • Pre-built Templates
  • Product Configurator
  • Product Ratings / Reviews
  • Promotions Management
  • Ratings / Reviews
  • Real Time Editing
  • Receipt Management
  • Recurring/Subscription Billing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management
  • Total features36
  • ACH Payment Processing
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Cash Management
  • Cash Transactions
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Compliance Management
  • Contactless NFC
  • Content Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customer Touchpoints
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • De-Coupled Front & Back Ends
  • Debit/Credit Card Processing
  • Design Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • For B2B
  • Fraud Detection
  • Gift Card Management
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Invoice Management
  • Invoice Processing
  • Kitting
  • Loyalty Program
  • Marketplace Integration
  • Mobile Access
  • Mobile Card Reader
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multiple Payment Options
  • Newsletter Management
  • Offline Access
  • Online Payments
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Point of Sale (POS)
  • Pre-built Templates
  • Product Configurator
  • Product Ratings / Reviews
  • Promotions Management
  • Ratings / Reviews
  • Real Time Editing
  • Receipt Management
  • Recurring/Subscription Billing
  • Refund Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations422
  • AWeber
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations83
  • AWeber
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk