Bookster Features List

Bookster

Take bookings, payments, manage guests & more

4.39/5 (23 reviews)

Bookster Feature Summary

  • Availability widget
  • Online payments
  • Online reservations
  • Credit card processing integrations
  • Seasonal rates
  • Guest reviews
  • Seasonal pricing strategies
  • Guest notification emails
  • Manager notifications
  • Email marketing
  • Availability calendar sharing
  • Promo code creation
  • Customizable branding
  • Extras and add-ons
  • Automated payment requests
  • Automated deposit refunds
  • Arrivals reports
  • Listing publishing to multiple websites
  • Bookings from multiple sources
  • Custom websites

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Bookster Feature Reviews

19 reviewers had the following to say about Bookster's features:

Gordon Duncan

Mostly satisfactory

2018-05-18

Pros

I like that it combines a booking calendar with Stripe payments, and that the calendar import of availability from other channels is frequent, polling every few minutes, which reduces the risk of double booking.

Cons

The calendar export for availability is flawed - Bookster exports all bookings, including those imported from other channels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Bookster


Hi Gordon,

Thanks for your great review, we really do appreciate it.

There is a form of the iCal URL that would mean only passing blocks and bookings created in Bookster out to the channels. Not a complete fix but might work better for you.

I will drop you an email explaining it further.

Robin

Read more
Weston Zimmerman

Perfect Solution for 1 Property, Great Support

2017-02-23

It is a bit confusing, and there is room for improvement on a CLEAN DASHBOARD layout.

Pros

Their personable helpful support, capability of the software, and the channel integration with Booking.com

Cons

The dashboard layout and the inability to edit the calendar plugin for my website

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you very much for the great review and excellent feedback! All fair points.

With our most recent update, we now support multiple iCal feeds! They are listed under the Channel button. If the OTA / website that you are on does not show up on the list, let us know and we can add them.

Read more
Glenn Ford

make it easy to run your self catering business

2016-07-07

I have been with this software provider from the very start and it has been a pleasure watch them to develop and enhance this booking software.

Pros

Very easy to use, I can access it anywhere and has made operating my self catering business much more efficient.

Cons

I am impatient for some more tools to be developed to assist with multiple property management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks Glenn, thanks for your ongoing support and feedback. We have some great tools in the pipeline to help you grow your business even further.

Read more
Ralph Averbuch

Bookster brings holiday break booking into the 21st century

2016-07-11

Bookster has steadily improved over many years of use. It has always been as least as good as its competitiors, but it has continued to improve. Most importantly, it provides a cost-effective solution to handle bookings, be it just one property or a multitude.

Pros

Simplicity, reliability, scalability, and, most important, inter-operability with a wide array of 3rd party platforms such as Tripadvisor and AirBnB.

Cons

If you haven't often got reason to log in to this interface then it can be a little confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10

Recommendations to others considering Bookster

Simply, it works. It's competitively priced and extremely, in my personal experience of many years, reliable. As a (reasonably) tech literate customer of the Bookster platform I think it's got to be in any self-catering owner's short-list for bringing booking functionality to their web presence.

Source: Capterra
Helpful?   Yes   No
Read more
Colin Pratt

www.SpectrumBreaks.co.uk uses Bookster

2016-07-07

Bookster was very easy to setup and include into our own web site content. Their online help was very good and very responsive.

Pros

The functionality is nice and simple to use and easy to understand, it also present well to the customer to make the booking experience easy to understand.

Cons

When you enter the Bookster booking page, if you are not using the Bookster web site facility you loose your own branding and ability to easily get back to your own web site,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah Savio

Bookster for Self-Catering House

2017-02-21

Every question I ask, no matter how small is answered, and though some of the features are not able to be changed (it is a set website template, not a self-designed one after all), I feel like the Bookster team does take my feedback into account.

Pros

The customer service is exceptional, and the value for money is top notch. Beyond that, it does everything advertised, which is why we chose it after all!

Cons

That being said, it is expected unless you are paying to completely design your own website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you Hannah! Your continued feedback is definitely valued and we hope to keep making Bookster better for you :-)

Read more
Isty Ahmad

Excellent channel manager for handling apartment bookings. Fantastic support provided by Robin.

2018-05-08

Pros

I'm still in the process of setting up with the various channels but this take the pressure away from having double bookings !

Cons

I think a little more flexibility would be great but for 99% of users the interface and options provided are as required.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Gareth Thomas

Great software. Been using for 9 years. Gets better all the time.

2016-05-04

We particularly like the automatic payment chasing emails for balance and damage deposit payments.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks Gareth! We are actively developing new features all the time so look forward to delivering you even more in the future :-)

Read more
Laura Finlayson

Great quality - easy to use booking software - would definitely recommend

2016-07-10

Its now easy to take direct bookings and the system looks after everything including guest confirmation and automated payment processing.

Pros

Just as good for small businesses as well as larger ones. Affordable complete booking system. Lots of good tools. I can operate easily from Smart phone. Issues professional looking communication emails to guests. Links in to other marketing channels perfectly. Great team support.

Cons

Its all pretty good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gillian Cameron

Fantastic company

2016-07-12

We are holiday letting company based in East Lothian and have found that using this software has completely changed the running of our business, making holiday bookings simple, no more double bookings. The support team are just amazing and react very quickly

Pros

I think the automated email reminders sent to clients letting them know that their balance payment is due.

Cons

The only slight problem is that the software does not link both ways with Holiday Lettings and Trip Advisor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for your very kind words Gillian, we really do appreciate them.

We simply aim to make your lives easier to allow you to continue providing your guests with a brilliant experience of East Lothian.

Have a great summer season!

Read more
Susan Torkington

Fantastic Customer Service!

2016-09-30

Using their website template, I had my online booking site up and running in no time.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for the kind words Sue!

Croftgarrow looks like a gorgeous place to have a break in Perthshire, I am sure it will continue to have great occupancy.

Read more
Vicky Doe

Simple and informative

2018-05-21

Clients can book without too much work from me

Pros

Easy to use in my iPhone device and allows me to edit and update with ease The software is simple for someone like me who has little software knowledge

Cons

I would like a clear list in asending order of my bookings by arrival date as this would help me plan my diary and arrange relevant services such as cleaning and meet and greets

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hatty Webster

Bookster is Great!

2016-07-08

Easy to use, great product for accommodation booking.

Pros

Great customer service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks for your feedback and great review! Hopefully Bookster can live up to your amazing properties!

Read more
Anna Morris

Great Product

2016-06-10

Great product and very easy to use.

Pros

Ease of use, both from a operator and customer perspective

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for your review Anna, you continue to be a great client with a fantastic business - some of the most stunning properties in Edinburgh.

Read more
Lisa Holt

It took a week or two to learn to negotiate Bookster and now I have it makes life much easier

2017-07-04

Pros

It is so much easier that customers can book through our site.

Cons

Sometimes I would like to add customers that have chosen to pay through the bank so all customers are in one place, it isn't easy to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you Lisa! We are really happy that Bookster has made running your business easier. We will definitely try to make adding existing bookings simpler.

Read more
Leigh Murphy

Very good!

2016-07-07

been with them for years even if I get just the one booking per month it pays for it's service! cool!

Pros

Easy to use!

Cons

It does take quite a while to update all the dates ....but that's because Cardiff many big events on!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Bookster

No all good!

Source: Capterra
Helpful?   Yes   No

Response from Bookster


You are one of our first clients and really proud we have managed to keep providing you with a great service since you started. Thank you for the review and valuable feedback.

Read more
Justine WILLEBROUCK

Using Bookster

2016-05-04

Easy to use and clear thanks of the calendar system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Emma Poulton Parley

Simple and Effective - Great!

2017-02-03

They are easy to get a hold of and very responsive any time we need help.

Pros

It strikes the right balance of having extensive features without being overcomplicated.

Cons

Honestly nothing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for your kind words Emma! We will endeavour to continue to support Reserve as much as we can!!

Read more
Frank Gilbride

The support offered by Bookster has been first class

2018-07-06

Pros

I like the fact that it's fairly easy to use once you get the hang of it and that the technical support is quick to react to a request fir assistance.

Cons

I least like its limited linkage to the other main OTAs such as AirBnB, HomeAway etc compared to other channel managers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks for your feedback Frank. We are looking at supporting OTAs in future. Your website and property look amazing!

We want to ensure that our connection with Booking.com is as good as it can be to reduce friction for our clients.

Read more