Bookster Features

Bookster

Take bookings, payments, manage guests & more

4.48/5 (29 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Auto-Responders
Availability Management
Billing Rate Management
Built-In Database
Calendar Management
Commission Management
Contact Management
Content Management
Credit Card Management
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Discount Management
Drip Campaigns
Electronic Payments
Email Management
Email Templates
For Vacation Rentals
Guest Communications
Guest Experience Management
Housekeeping Management
Lead Management
Marketing Automation
Multi-Currency
Online Booking
Owner Statements
Payment Processing
Purchasing & Receiving
Ratings / Reviews
Real Time Notifications
Reporting & Statistics
Reservations Management
Search/Filter
Vendor Management
Visual Analytics
Website Integration
Website Management
WordPress Integration
Work Order Management
eCommerce Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Auto-Responders
Availability Management
Billing Rate Management
Built-In Database
Calendar Management
Commission Management
Contact Management
Content Management
Credit Card Management
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Discount Management
Drip Campaigns
Electronic Payments
Email Management
Email Templates
For Vacation Rentals
Guest Communications
Guest Experience Management
Housekeeping Management
Lead Management
Marketing Automation
Multi-Currency
Online Booking
Owner Statements
Payment Processing
Purchasing & Receiving
Ratings / Reviews
Real Time Notifications
Reporting & Statistics
Reservations Management
Search/Filter
Vendor Management
Visual Analytics
Website Integration
Website Management
WordPress Integration
Work Order Management
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Auto-Responders
Availability Management
Billing Rate Management
Built-In Database
Calendar Management
Commission Management
Contact Management
Content Management
Credit Card Management
Credit Card Processing
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Discount Management
Drip Campaigns
Electronic Payments
Email Management
Email Templates
For Vacation Rentals
Guest Communications
Guest Experience Management
Housekeeping Management
Lead Management
Marketing Automation
Multi-Currency
Online Booking
Owner Statements
Payment Processing
Purchasing & Receiving
Ratings / Reviews
Real Time Notifications
Reporting & Statistics
Reservations Management
Search/Filter
Vendor Management
Visual Analytics
Website Integration
Website Management
WordPress Integration
Work Order Management
eCommerce Management
Visit WebsiteCompare App

Bookster Feature Reviews

24 reviewers had the following to say about Bookster's features:

Glenn F.

make it easy to run your self catering business

2016-07-07

I have been with this software provider from the very start and it has been a pleasure watch them to develop and enhance this booking software.

Pros

Very easy to use, I can access it anywhere and has made operating my self catering business much more efficient.

Cons

I am impatient for some more tools to be developed to assist with multiple property management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks Glenn, thanks for your ongoing support and feedback. We have some great tools in the pipeline to help you grow your business even further.

Read more
Davide T.

More than a Holiday Rental Software

2019-12-19

The constant improvements, great analytics and the dedicated customer support are making our life easier, speeding up our work process and helping us better understand the market.

Pros

.) + You can create Blogs and Landing Pages + Bespoke services (website creator, branding, SEO and more)

Cons

- Some customer-focused elements are not visually appealing (Booking Add-ons and Guest Area) - Needs some improvements to the Customer Relationship Management software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Hi Davide, thanks for leaving your review of Bookster software.

The feedback from The Edinburgh Address has been fundamental to some of our most recent developments, and we're happy that our partnership will continue so we can support your business growth.

Many thanks for your ongoing commitment to us, we're looking forward to helping you grow further in 2020!
From the whole team at Bookster.

Read more
Hannah S.

Bookster for Self-Catering House

2017-02-21

Every question I ask, no matter how small is answered, and though some of the features are not able to be changed (it is a set website template, not a self-designed one after all), I feel like the Bookster team does take my feedback into account.

Pros

The customer service is exceptional, and the value for money is top notch. Beyond that, it does everything advertised, which is why we chose it after all!

Cons

Some of the small features are fixed in the website template. That being said, it is expected unless you are paying to completely design your own website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you Hannah! Your continued feedback is definitely valued and we hope to keep making Bookster better for you :-)

Read more
Gordon D.

Mostly satisfactory

2018-05-18

Pros

I like that it combines a booking calendar with Stripe payments, and that the calendar import of availability from other channels is frequent, polling every few minutes, which reduces the risk of double booking.

Cons

The calendar export for availability is flawed - Bookster exports all bookings, including those imported from other channels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Bookster


Hi Gordon,

Thanks for your great review, we really do appreciate it.

There is a form of the iCal URL that would mean only passing blocks and bookings created in Bookster out to the channels. Not a complete fix but might work better for you.

I will drop you an email explaining it further.

Robin

Read more
Ralph A.

Bookster brings holiday break booking into the 21st century

2016-07-11

Bookster has steadily improved over many years of use. It has always been as least as good as its competitiors, but it has continued to improve. Most importantly, it provides a cost-effective solution to handle bookings, be it just one property or a multitude.

Pros

Simplicity, reliability, scalability, and, most important, inter-operability with a wide array of 3rd party platforms such as Tripadvisor and AirBnB.

Cons

If you haven't often got reason to log in to this interface then it can be a little confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10

Recommendations to others considering Bookster

Simply, it works. It's competitively priced and extremely, in my personal experience of many years, reliable. As a (reasonably) tech literate customer of the Bookster platform I think it's got to be in any self-catering owner's short-list for bringing booking functionality to their web presence.

Source: Capterra
Helpful?   Yes   No
Read more
Colin P.

www.SpectrumBreaks.co.uk uses Bookster

2016-07-07

Bookster was very easy to setup and include into our own web site content. Their online help was very good and very responsive.

Pros

The functionality is nice and simple to use and easy to understand, it also present well to the customer to make the booking experience easy to understand.

Cons

When you enter the Bookster booking page, if you are not using the Bookster web site facility you loose your own branding and ability to easily get back to your own web site,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Weston Z.

Perfect Solution for 1 Property, Great Support

2017-02-23

It is a bit confusing, and there is room for improvement on a CLEAN DASHBOARD layout.

Pros

Their personable helpful support, capability of the software, and the channel integration with Booking.com

Cons

The dashboard layout and the inability to edit the calendar plugin for my website

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you very much for the great review and excellent feedback! All fair points.

With our most recent update, we now support multiple iCal feeds! They are listed under the Channel button. If the OTA / website that you are on does not show up on the list, let us know and we can add them.

Read more
Sandy G.

The best Rental booking software I have ever used

2020-11-04

The start up process was made very easy - also the estimate to set it up and create our website was very accurate.

Pros

For example the ability do almost all tasks on a mobile while out and about - therefore it enables you to maximise the bookings of offer.

Cons

I'm struggling to answer this question - I love it all,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Many thanks for leaving your review Sandy, it's much appreciated.

It's pleasing that you mentioned we have no hidden costs, it's an aspect that is important to us.

I'm happy that our system has made your life easier and helped you to take on new properties.

Thank you, from all of the Bookster family :)

Read more
Neha V.

A very good software to manage one rental property

2018-10-04

Overall, it has helped me manage my one rental properly satisfactorily.

Pros

Ease of use The ability to set reminders for clients whose payments are due Integration with booking.com

Cons

Also, the layout of the dashboard could be slightly more user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for getting in touch Neha. We're delighted to hear that your experience with Bookster is positive and that you are finding the software easy to use.
We appreciate your comments about the layout, and if you would like to contact our customer services area directly, we can talk further about the links to the other websites.
All the best, from the team at Bookster.

Read more
Iain M.

Smooth running user friendly service

2019-02-14

Pros

Easy to use for owner and guests Excellent customer service Even the basic website design service produces something with a quality look.

Cons

At the moment, nothing comes to mind. Been using it a year and so far so good.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Hi Iain, thank you for leaving us a review.

Keeping our tools easy to use is an aspect that we focus on, so we're delighted to hear that you are happy with them.

We've been working hard on new features, so keep an eye on our blog or newsletters for news!

Many thanks again,
The Bookster team

Read more
Vicky D.

Simple and informative

2018-05-21

Clients can book without too much work from me

Pros

Easy to use in my iPhone device and allows me to edit and update with ease The software is simple for someone like me who has little software knowledge

Cons

I would like a clear list in asending order of my bookings by arrival date as this would help me plan my diary and arrange relevant services such as cleaning and meet and greets

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Isty A.

Excellent channel manager for handling apartment bookings. Fantastic support provided by Robin.

2018-05-08

Pros

I have never used a channel manager before, but Robin gave me a demo and showed me what Bookster could do to make running our apartment easier, and I am delighted to say that once set up the software handles the pricing and availability pushing out to various channels.

Cons

I think a little more flexibility would be great but for 99% of users the interface and options provided are as required.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Linda S.

Excellent software booking system

2020-11-13

They also designed my website to a very high standard.

Pros

Easy to use and navigate around.

Cons

If ever I feel any features are missing or need to be added Bookster immediately responds to my requests and feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks you for taking the time to review us Linda!

Delighted as always for your feedback, and happy that you mentioned our customer support and our easy-to-use tools - These are two areas we focus on as we feel they are essential to help your business.

Thanks, from all the team at Bookster!

Read more
Laura F.

Great quality - easy to use booking software - would definitely recommend

2016-07-10

Its now easy to take direct bookings and the system looks after everything including guest confirmation and automated payment processing.

Pros

Lots of good tools. I can operate easily from Smart phone.

Cons

Its all pretty good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gillian C.

Fantastic company

2016-07-12

We are holiday letting company based in East Lothian and have found that using this software has completely changed the running of our business, making holiday bookings simple, no more double bookings. The support team are just amazing and react very quickly

Pros

This tracking system saves us so much time, the system is set to take online payments and alerts us is payments have not been made in time.

Cons

The only slight problem is that the software does not link both ways with Holiday Lettings and Trip Advisor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for your very kind words Gillian, we really do appreciate them.

We simply aim to make your lives easier to allow you to continue providing your guests with a brilliant experience of East Lothian.

Have a great summer season!

Read more
Susan T.

Fantastic Customer Service!

2016-09-30

Using their website template, I had my online booking site up and running in no time.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for the kind words Sue!

Croftgarrow looks like a gorgeous place to have a break in Perthshire, I am sure it will continue to have great occupancy.

Read more
Lisa H.

It took a week or two to learn to negotiate Bookster and now I have it makes life much easier

2017-07-04

Pros

It is so much easier that customers can book through our site.

Cons

Sometimes I would like to add customers that have chosen to pay through the bank so all customers are in one place, it isn't easy to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you Lisa! We are really happy that Bookster has made running your business easier. We will definitely try to make adding existing bookings simpler.

Read more
Hatty W.

Bookster is Great!

2016-07-08

Easy to use, great product for accommodation booking.

Pros

Great customer service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks for your feedback and great review! Hopefully Bookster can live up to your amazing properties!

Read more
Anna M.

Great Product

2016-06-10

Great product and very easy to use.

Pros

Ease of use, both from a operator and customer perspective

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for your review Anna, you continue to be a great client with a fantastic business - some of the most stunning properties in Edinburgh.

Read more
Leigh M.

Very good!

2016-07-07

been with them for years even if I get just the one booking per month it pays for it's service! cool!

Pros

Easy to use!

Cons

It does take quite a while to update all the dates ....but that's because Cardiff many big events on!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Bookster

No all good!

Source: Capterra
Helpful?   Yes   No

Response from Bookster


You are one of our first clients and really proud we have managed to keep providing you with a great service since you started. Thank you for the review and valuable feedback.

Read more
Justine W.

Using Bookster

2016-05-04

Easy to use and clear thanks of the calendar system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gareth T.

Great software. Been using for 9 years. Gets better all the time.

2016-05-04

Saves us hundreds of hours of work, and makes things easier for our guests too.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks Gareth! We are actively developing new features all the time so look forward to delivering you even more in the future :-)

Read more
Emma P.

Simple and Effective - Great!

2017-02-03

They are easy to get a hold of and very responsive any time we need help.

Pros

It strikes the right balance of having extensive features without being overcomplicated.

Cons

Honestly nothing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thank you for your kind words Emma! We will endeavour to continue to support Reserve as much as we can!!

Read more
Frank G.

The support offered by Bookster has been first class

2018-07-06

Pros

I like the fact that it's fairly easy to use once you get the hang of it and that the technical support is quick to react to a request fir assistance.

Cons

I least like its limited linkage to the other main OTAs such as AirBnB, HomeAway etc compared to other channel managers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Bookster


Thanks for your feedback Frank. We are looking at supporting OTAs in future. Your website and property look amazing!

We want to ensure that our connection with Booking.com is as good as it can be to reduce friction for our clients.

Read more