The use of this technology has revolutionized the way I think about running registration for events. There was a significant reduction in the number of staff needed on-site for the purposes of registration. This allowed us to pay attention to other things that required assistance. You know, things like, the internet isn’t working, the presenter is having issues with the microphone, the room is too hot/too cold. Typical event manager issues to solve.
We utilized Boomset to customize the Welcome screen for participants. From the time the participant pushed start until the time the badge printed 10 seconds may have passed and that’s being generous. After the badge printed, the most common reaction was, “Is that it?” followed by, “That was so easy!” We even got a tweet that read, “@NCDLI2019 self-service registration desks - how come no one has thought of that before! I love it. #nolineups #ncdli2019”. And what happened when a participant wanted to change the name of their company? Or their name was misspelled? They simply talked with one of our staff standing by, who logged into the Boomset app, made the change, and pushed reprint on the badge. There was even a setting that could allow participants to change this before printing!
The technology of course came with a price tag. However, I would make an argument that the approximately $4 you’re spending per name badge to have the technology is drastically reducing the staff time it takes to print name tags and stuff them into holders prior to your event. Not to mention that you don’t get a chance to reprint them, produce clean looking name tags for walk-in registrations, or eliminate the registration lines.
Danielle, thanks so much for this detailed feedback and your kind words. We¿re thrilled to have been able to ¿revolutionize¿ your event experience - and that of your attendees. Our team is always working to resolve pain points in the event lifecycle by continuously improving our features and services. Thanks again!
Likelihood to recommend: 9/10
Using Boomset has brought our badge printing process into the 21st century. It has not only streamlined registration (and reduced lines!) for our members, but has made it possible for staff in the office to help manage events that are hundreds of miles away, enabling our on-site staff to focus more on the event itself.
This software has a simple but very efficient user interface. I love how few clicks/taps it takes to get from one screen to another, and how simple troubleshooting (usually) is. Even the least tech-savvy users in our office find it easy to use. It is very portable, works with a variety of printers and devices, and customer service has always been prompt and helpful. We'll never go back to the way we used to do things.
There are times when their updates have bugs themselves, which interferes with our use of the app at events. There is also a lag time when you click on the check-in button before you can print another badge, which can be frustrating when you've got a line backing up. Setting up the Zebra printers can also be challenging if you aren't familiar with all the printer settings lingo.
Thank you so much for your kind words and feedback, Kristin. We¿re so happy to hear how using Boomset has changed your events for the better! We¿re constantly working to improve the functionality and solutions, though we try to provide as much notice and documentation to ensure the experience is as seamless as possible for everyone involved.
Likelihood to recommend: 9/10
We used Boomset for the first time in March 2015. It was a huge success and many of the conference attendees were complimenting us on our new on site registration system. We began the process about 6 months before our event and found that Boomset was not only the most affordable solution to updating our on-site registration needs, but it also was the most user friendly! After choosing to use Boomset, we were able to quickly get set up even though our event has some "unique" needs and scenarios that we had to work through. The team at Boomset spent their time listening to our needs and helping us come up with the easiest solutions. We then were off and running and quickly learned how easy it was for our conference team to learn the software and then train others that would be using it on site. Once we were on site, everything was seamless. The badges printed quickly to keep traffic moving and no one stood and waiting in line for anything! This is was a first for us! We also were amazed with the QR codes on the badges and how easy it was to scan everyone into a program and it was wonderful being able to see how many people were already in the program on the scanners (without having to do a head count). Overall, our organization would highly recommend using Boomset. They are also always keeping up with the trends in the meeting industry to better improve their software and keep your organization on the cutting edge with on-site registration technology.
Not much, but Boomset is always upgrading the software to fix any issues large and small
Thank you for your kind words and for sharing your Boomset experience, Kelley!
Likelihood to recommend: 10/10
We have one large event per year where we register and badge up to 1000 individuals. Our issue was finding software that would integrate with the registration vehicle we were already using (Eventbrite) and print badges on demand with or without preregistration and to find an affordable and reliable way to do it. The product worked great with the hardware we already owned. It actually works great on phones - both iphone and android- which is a huge bonus. It was easy to purchase additional compatible equipment like badge printers that worked as expected. It's very easy to use, therefore easy to train temporary staff to use. Last year, our first year with it, we had a small glitch during the event which Boomset resolved over the phone very quickly. They were easy to get in touch with and very quick to understand and fix the issue. This year we had zero issues. We move the setups we have created between three venues with no issues at all.
Integrations are great Setup is easy Implementation is easy Feature rich Very well supported
Honestly, I don't have anything even remotely negative to say.
Thanks very much for sharing your experience and providing your feedback regarding our product and support. We're looking forward to your future events!
Likelihood to recommend: 10/10
Used Boomset for a tradeshow and the app crashed over and over again on android devices and we lost all of our leads.
Thank you for your feedback and apologies for any inconvenience this may have caused. We've been in contact with the event organizer who had purchased the licenses for the vendors at this event. They have been updated and are aware of this particular case.
For any questions, please feel free to reach out to us directly!
Likelihood to recommend: 7/10
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