Boomset Reviews

Boomset made our registration process smooth and seamless for our attendees. The extra functionality of being able to ask custom questions at check-in averted a last-minute headache for our registration staff. Boomset's customer service was readily available to walk me through the set up process in advance of our event and while on site.

The software is easy to use but not necessarily intuitive. Customer service did an excellent job of helping me out when I needed it, but I did need to rely on them for extra help.

Thank you for your review, Jennifer. It¿s amazing to hear that Boomset could resolve some of these pain points and manual processes for you and your team. The Customer Success team strives to deliver top-notch support and Boomset works hard to make changes/updates to the system so it gets easier to use each and every time.

This software has a simple but very efficient user interface. I love how few clicks/taps it takes to get from one screen to another, and how simple troubleshooting (usually) is. Even the least tech-savvy users in our office find it easy to use. It is very portable, works with a variety of printers and devices, and customer service has always been prompt and helpful. We'll never go back to the way we used to do things.

There are times when their updates have bugs themselves, which interferes with our use of the app at events. There is also a lag time when you click on the check-in button before you can print another badge, which can be frustrating when you've got a line backing up. Setting up the Zebra printers can also be challenging if you aren't familiar with all the printer settings lingo.

Thank you so much for your kind words and feedback, Kristin. We¿re so happy to hear how using Boomset has changed your events for the better! We¿re constantly working to improve the functionality and solutions, though we try to provide as much notice and documentation to ensure the experience is as seamless as possible for everyone involved.

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Thank you for your feedback and apologies for any inconvenience this may have caused. We've been in contact with the event organizer who had purchased the licenses for the vendors at this event. They have been updated and are aware of this particular case. For any questions, please feel free to reach out to us directly!

We utilized Boomset to customize the Welcome screen for participants. From the time the participant pushed start until the time the badge printed 10 seconds may have passed and that’s being generous. After the badge printed, the most common reaction was, “Is that it?” followed by, “That was so easy!” We even got a tweet that read, “@NCDLI2019 self-service registration desks - how come no one has thought of that before! I love it. #nolineups #ncdli2019”. And what happened when a participant wanted to change the name of their company? Or their name was misspelled? They simply talked with one of our staff standing by, who logged into the Boomset app, made the change, and pushed reprint on the badge. There was even a setting that could allow participants to change this before printing!

The technology of course came with a price tag. However, I would make an argument that the approximately $4 you’re spending per name badge to have the technology is drastically reducing the staff time it takes to print name tags and stuff them into holders prior to your event. Not to mention that you don’t get a chance to reprint them, produce clean looking name tags for walk-in registrations, or eliminate the registration lines.

Danielle, thanks so much for this detailed feedback and your kind words. We¿re thrilled to have been able to ¿revolutionize¿ your event experience - and that of your attendees. Our team is always working to resolve pain points in the event lifecycle by continuously improving our features and services. Thanks again!

Boomset's online portal and iOS app from the very beginning presented a clean interface allowing our staff to quickly access necessary information, settings, and guest lists. Their integration with hardware manufacturers such as Infinite Peripherals enabled our staff to use barcode scanners to check in guests, both into the venue and into sessions. Furthermore, Boomset's Smart Sessions allowed participants to view open sessions and register for them all from their online ticket (Which saved paper too!). All in all, leveraging the Boomset platform allowed us organizers to put more focus on our hackathon to create a better experience for our participants.

Boomset's various products, features, and integrations make it hard to choose any other event solutions provider. We had no issues whatsoever.

Daniel, thank you for this glowing review - proud to have been a part of your high school hackathon! We're looking forward to your future events and working with your community of talented young professionals.

Integrations are great Setup is easy Implementation is easy Feature rich Very well supported

Honestly, I don't have anything even remotely negative to say.

Thanks very much for sharing your experience and providing your feedback regarding our product and support. We're looking forward to your future events!

Boomset has the ability to wirelessly print a name badge from your iPad or iPhone in seconds. It's amazing for large events or small events and minimizes lines. The interface is super user-friendly and would recommend to anyone.

The only con of this product would be the integration to other registration platforms and manually uploading lists.

Thanks very much for your positive feedback Alexis! We work hard to make sure that our interface is easy to use and assures our customers successful events. Boomset currently integrates with a number of leading registration platforms with many more planned for the near future. Please feel free to reach out to support@boomset.com to inquire further.

I really love to work with Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Would just be easer for us if we could also order all hardware (iPods, printers, badges ...) with Boomset because of their great service.

Thank you very much for your feedback here, Alicia. We work hard to offer a great product so event professionals like yourself can save time and keep creating great experiences. Feel free to reach out to your account manager for more details regarding the hardware component.

It was very easy to use. Our registration lines moved quickly and guests had an easy time checking-in. Our staff was able to help those that needed it with ease.

There are a minimal number of ways to search for data, just name and email. Would have been nice to search by an ID # or company name.

Thank you for sharing your experience! We are so happy to hear how easy and accommodating Boomset was for your event . Our team works diligently to provide the functionality and features that are most helpful to our customers and we very much appreciate your feedback.

Very user-friendly, fast and easy to check-in many people at once. Their dashboard is very easy to read and refresh to see current attendee check-in stats.

I do wish they were integrated with Cvent, that would be a huge help! It can be tricky to have to manual add new people from Cvent when there are many people waiting to check-in.

Thank you for your valuable feedback, Katie. We¿re thrilled to hear you enjoyed using Boomset¿s user-friendly check-in and reporting. In regards to integrations, we like trying new things - let¿s discuss this directly with your Customer Success Manager.

User friendly

Not much, but Boomset is always upgrading the software to fix any issues large and small

Thank you for your kind words and for sharing your Boomset experience, Kelley!

It is very easy to use and works well for our needs.

Sometimes updates are made to the system and we are not made aware of them. We use Boomset three times a year for our events. If an update happened between events, I may not know I need to change my process until the day of the event. Which can be stressful.

Dolly, thank you for this valuable feedback. We strive to deliver products and services that are easy to use with stellar support to ensure you've got everything you need. We are consistently making improvements to our system to make each and every experience better but will do our best to inform you of updates.

I was actually working with an event services company that used this app for a wedding and it changed my life. It made checking all the guests in so much easier and fun! My favorite part is having the guests take pics once they check in- I can only imagine how much the bride and groomed loved going through all of those funny "mugshots" of their families.

In the time that I used the app for the wedding my team and I came across no issues. As many of you know there are so many things that can go wrong in a wedding and this was our first time using this app so we were worried that there would be so many first time user issues but there were none! Everything went smoothly and seamlessly.

Thank you for your kind and energetic words, Angie! It's an honor to collaborate with those planning great experiences like you and the entire team of The Ride. We're always working on making our apps and platform efficient, easy, and fun, and we're very much looking forward to working with you again.

it's very user friendly, there are lots of features to do as little or as much as you'd like within the software (print name tags, add photos to name tags, create special sessions, add QR codes to name tags). My favorite thing is that it prints name tags on site vs having to print in advance. Check guest in, print name tag, send to event!

Sometimes there are glitches with the software where it does not update in our app.

Katie, thank you very much for your kind words. Our team works towards ensuring an amazing event experience for everyone and our Customer Support team is there for any questions or concerns through it all. We are honored to continue powering Orlando Magic's events #TheBoomsetWay and are grateful for your continued business.

Like most event management software, it works if your event fits within the capabilities of the software but there will be instances where you may needs something else or you may need to find a work around in order to make it work for you.

There were features that we thought we had set up properly or that the system could accommodate what we needed but they ended up being clunky and not as straightforward as they should be. It seemed like the functionality should already be there for what we needed.

Boomset has greatly improved the check-in process of our guests. It is quick and simple to create an event and upload guest lists. The QR code scan option works really well for us when we check in our guests on-site. Downloading guest lists after the event is easy to do as well, especially with the report builder feature that allows you to select what guest information you'd like in your download. Their customer service team has also been available to us at a moment's notice when we have needed help. We have up to 10,000 guests at our events, so we definitely recommend Boomset for anyone searching for a large-scale check-in option.

Guest list downloads used to include a lot of superfluous information, but the new report builder option has taken care of that.

Thank you for taking the time to share your feedback, Harrison. We¿re glad the new report builder better accommodates NYRR. Looking forward to future events and creating a greater experience for your attendees!

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The platform is incredibly intuitive and easy to use. You can feel in control of your event while knowing that you have a dedicated support team to make sure your event is a success. The native streaming allows you to seamlessly broadcast to reach a large audience without any integrations, and the layout of the platform allows attendees to have a one-stop-shop for the entire event experience.

As Boomset's virtual solution is a web-based platform, there are natural barriers to making sure that people can log on successfully (ex: firewalls). With proactive planning, however, you can avoid these challenges.

Thank you for your feedback, Vishal. We are thrilled that EFCG's first virtual event experience with our platform and support team was a huge success for your team, sponsors, and attendees. We're looking forward to continue fostering engagement and being part of your event success while powering EFCG's upcoming events!

The app is easy to share and use. The registration system is clean and well laid out, so even first time users can make sense of it. We switched from pre-printing badges to using the kiosk system and we will never go back! The lead capture works very well too!

As with all software, there's a learning curve when you first get started, but the support team is amazing and it's easy to learn quickly.

Thank you for taking the time to leave us your feedback, Katherine. It's a pleasure to work with you and the Professional Development Group. Here's to many future event successes!

Team can use it and once they are trained they really like it. The team showed up to assist us and that made the use so much easier.

Confusing for new staff. We could not have the badges preprinted as there was a hard time integrating it with other software.

Thank you for your feedback, Laurie. Our team has thoroughly enjoyed working with yours, too! Boomset is most often referred to as one of the most user-friendly systems and does integrate with many other registration platforms for added convenience. With feedback like yours, we can only continue to expand on these integrations and better the Boomset experience for everyone. Thanks again!

Easy to use and great customer service.

The e-mailing customization for badge printing can be finicky.

It works offline so you don't have to worry about things breaking. Badges and printers are easy to set up. Boomset is so easy to use, you don't have to be very technical to get this going.

The Lead Retrieval App is a bit pricey, but it works very well. Wouldn't have mentioned it, but you asked :)

Jakob, thank you for taking time to share your feedback. Our goal is to make Boomset an easy and enjoyable experience for everyone, and we¿re thrilled to hear your success story! Richie, your Customer Success Manager, will reach out to further discuss LR pricing.

We were able to implement our use case with very little customization. Everyone was very impressed with Boomset's ability to handle large volumes of check-ins, as well as the slick appearance of the app.

Although the app itself was smooth, it took a while to set up a multiple printer configuration and we relied heavily on our own internal resources to complete this step. (Hint for those of you using multiple Brother-QL-820NWB printers: make sure the label cartridge is loaded properly into the machine and that the printer is set to the home page or the app won't "find" the printer. Very strange.)

Thank you for leaving your feedback, Ethan. Your Customer Success manager has been in touch to further discuss your review regarding the printer configuration, apologies for any frustration this may have caused you and your team. Thank you again for sharing your Boomset experience!

Boomset is very attendee friendly. Our attendees have commented how easy it is to check in and get a badge at our events using Boomset. The design elements are easy to modify to match your brand. Their customer service is very responsive and always able to assist with any query.

The only downside is that it doesn't sync reports with our registration software. However, Boomset improved their reporting tools which does lessen this issue.

Thank you for this feedback, Elizabeth. Your attendee experience is so important and we¿re thrilled to hear they love #TheBoomsetWay as much as you/your team. Our Customer Success team aims to deliver the award-winning support as needed - and beyond. As an integration platform, our team also consistently makes updates and new innovative features to make this experience as seamless as possible.

What I love most is how easy it is to use and the time is saves for other members on our team to accomplish the other million tasks the day of event.

Can't really think of anything I dislike About this software. It continues to grow and develop as necessary.

Thank you for sharing your feedback, Chelsea. Automating processes and saving your valuable time is essential for us! As you said, we most definitely are growing and developing to better the software day by day. Thanks again!