Page 2 | Braintree Reviews - Pros & Cons, Ratings & more

Stripe

PayPal

Worldpay for Enterprise

Venmo

Braintree Payment Solutions is an online payment gateway that allows to process eCommerce transactions on mobile platforms and desktop. It provide multi-lingual sales and live support with fraud protection assessments. Customized design of the checkout to match application or website interface.

Braintree

Android

Linux

Web-based

Windows

So much con :- Customer sucess is very poor : not able to understand our problem- SDK not compatible with modern technology (React Native)- Debugging is a nightmare : log access is a real pain.

AP / AR Specialist

It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating.

owner

I am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.

Website owner

I love how it is easy to manage money for me and my employe and splitting it for a fair price. This site is a good site for companies at any size.

Accountant

In addition, it is also an advantage that it supports most billing methods and integrates flawlessly with websites.

PayPal really cannot be trusted with money. There is so much fraud when using Paypal you end up making  a loss.

Partner

Miserable product - they create unbelievable accounting headaches.

Freelancer

There is a small problem. Sometimes there is a delay in receiving or sending payments.

Cuisinier

The program provides many advantages of buying online and paying with the card, and this is a beautiful thing.

Camera operator 

I like the easy conversation and also how I can purchase things more safer.

Procurement Manager

Braintree has increased the value for every payment made, and this ensure there is quality operational support.

student

This beautiful site provides an electronic payment service simply, very safely and quickly.

Features far behind competitors and terrible support.

Bad payment processor - hardly any customer service.

President

NOTHING, absolutely awful. Zero support, avoid avoid.

Founder

Using the API with my website was simple enough to set up and everything just works. Customer support is helpful when I had a query.

Admin

I set up the system, and I got all these carding requests on the system. They should have stopped the API immediately.

Co-Owner. Web Video Production & Information Marketing. Business Development. Entrepreneur.

Setting up Braintree was difficult, in my opinion. Knowledge of API coding was required, and I had to hire a knowledgable developer to get this service integrated with my web site.

1ShoppingCart

Zoho Billing

Logiciel de crédit 

Credit software

Good old Braintree... we prefer Stripe

Bon logiciel 

Good software

Really don't like this service.  Furious right now still trying to close our books a month late, working to fire them as soon as possible.

miserable product - they create unbelievable accounting headaches

ZERO STARS Horrible company, I lost $1,000s. Avoid like the plague

Quite frustrating. 
We didn't have any other viable option available in our region for years so we had to work with Braintree, but from early on we were awaiting the day we could break free. This finally happened a few weeks ago. Thank you for helping our business accept online card payments in the last few years, but there are simply better options out there at this point.

It's alright if you don't have a better available option

One day our settlements from Braintree just stopped. Our money just stopped! And Braintree simply could not care less. 

When we eventually got hold of someone (they do not have telephone customer support, only telephone sales), they told us they would look into it, but they could make any guarantees of when it would be resolved. They failed to grasp this was our money, and we were their customer. They said they were trying to help, like they were doing us a favour.  In reality they were doing nothing to resolve the matter. 

It is a serious business handling money on behalf of other people. It requires trust, diligence and professionalism. Braintree demonstrated that they have none of the above, and if you value your sanity as a business owner , then do not use them. 

This was the worst experience I have ever had with any company, anywhere.  There is no SLA, and all the time they were in breach of their own contract, and yet they just did not care. They said it was out of their hands, as they use a banking partner for settlements in the EU.

Run away from Braintree as fast as you can

Overall, my experience was good, but I I*did* end up switching over to Stripe in the end which I found to be an simpler solution and easier to use overall. 

Good solution, but not the best 

Braintree is a scam, avoid at all costs. Read on.... 

Only good point :Easy Integration with Paypal

It worked as a payment gateway but other products offer more functionality and easier integration.  Fees are fairly high considering it doesn't offer anything extra.

Basic payment gateway 

Paypal is one the payments method I love using why shopping online and making online business payments because they delivered my money on time and they are still very fast and quick software I will rate them 5 STARS because they what it and am very happy using PayPal payments online I like PayPal.

Best paypal payments 

It's the best option out there at the moment. 

Braintree has everything you need

been using for over 3 years and have had no issues with the service

Overall great service

Accept Online Payments from a Trusted Source

We dealt with their support team during a 4 month period to handle a seemingly simple request. They ended up closing the ticket without explanation and the case went unresolved. We're currently migrating to a competitor.

Features far behind competitors and terrible support

The set up process took much longer than I expected.

Had To Hire A Developer To Integrate Braintree With My Site

PayPal opens you up to fraud

Considering a migration…

Remarque

Generally it's good but adding more robust features like other credit card processors would be helpful.

Easy to use, simple

Solid payment processor

Powerful and easy to use payment processor

i am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.

Braintree Reviews - Page 2

74 reviews

Logiciel de crédit

Good old Braintree... we prefer Stripe