CapSumo Reviews

CapSumo

Web form abandonment tracking software

5.0/5 (3 reviews)

Ryan Evans

Increased lead flow

Used daily for less than 6 months
Reviewed 2019-08-22
Review Source: Capterra

We've been using CapSumo to increase lead flow and grow our email marketing list as well as identify new prospects who started to engage with us and pulled back. While the sales rate on these leads is depressed over our general traffic, the fact that we've netted sales out of leads that we wouldn't otherwise have gotten is a win. What we really appreciate about this program is that it is very cost friednly relative to the benefit you get out of it. On top of that, the CapSumo team are increidbly easy to work with, and helpful beyond just their core product and offering.

Pros
The software itself is easy to setup, manage, and work with. In addition the Zapier connection that exists has allowed us to seamlessly integrate CapSumo into our daily sales operations process.

Cons
It's a newer platform and the "feature" list isn't huge. That's not a knock on the product itself, it does exactly what its intended to do, and I am sure filtering and exporting features will only continue to improve. These are far from issues though as we have folded the program into our sales management system so we rarely have to touch the admin platform.

Response from Capsumo


Thanks for your review, Ryan!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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CapSumo

Web form abandonment tracking software

Chip Doro

What great Service!

Used daily for 6-12 months
Reviewed 2019-08-14
Review Source: Capterra

More leads and more sales from those leads!

Pros
That it's easy to use and that it captures leads that I would have missed!

Cons
That I was not able to buy it a year or two earlier

Response from Capsumo


Hi Chip, great your getting more leads and more sales! Thanks for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CapSumo

Web form abandonment tracking software

Derrol Moorhead

Capsumo is a slick piece of software

Used weekly for 6-12 months
Reviewed 2019-08-19
Review Source: Capterra

As a very small organization, every visitor to our site is extremely valuable. Being able to identify those that come to the site and then abandon the page means recovering lost revenue.

Pros
Easy to use and implement. Provides incredibly valuable information. Great customer service.

Cons
None at this time. We are still learning how to get full value from the software so right now, everything we get is a pro.

Response from Capsumo


Thanks for your review Derrol!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CapSumo

Web form abandonment tracking software