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Emburse Expense Professional
5
961
4
268
3
31
2
9
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Travel and expense management tool for midsize businesses
Table of Contents
Emburse Expense Professional - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Emburse Expense Professional overview
Based on 1284 verified user reviews
What is Emburse Expense Professional?
Reviews for Emburse Expense Professional come from a wide variety of industries, including financial services (6% of reviewers), insurance (5%), and hospital & health care (4%). The most frequent use case cited by reviewers is expense report management (87%).
What do users say about Emburse Expense Professional pricing?
Reviewers appreciate the range of features at a reasonable price and say Emburse Expense Professional is inexpensive for companies. Some users find the free trial helpful, but others report unexpected price increases, hidden costs, and high setup fees. They indicate ongoing billing issues during delays or after cancellation, and say penalties apply for early termination. Some users feel limited integrations and missing functionalities undermine the cost-benefit.
Starting price
Alternatives
with better value for money
Pros & Cons
Expense Report
Receipt Management
Credit Card Integration
Pricing
Mobile App
Unreliable card integration
Emburse Expense Professional’s user interface
Emburse Expense Professional review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Emburse Expense Professional?
Reviewers indicate Emburse Expense Professional streamlines expense reporting, making receipt capture and report submission faster and more organized. They find the mobile app convenient for uploading receipts on the go, and say the platform reduces paperwork and improves tracking for both employees and accounting teams. Most feel the software is user-friendly after an initial learning curve, with helpful tutorials and clear categorization of expenses.
Users report some issues with syncing between mobile and desktop, occasional bugs, and a desire for a more modern interface. They appreciate responsive customer support, though some experience delays during implementation or when resolving billing concerns.
Select to learn more
Who uses Emburse Expense Professional?
Based on 1,284 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Emburse Expense Professional's key features
Most critical features, based on insights from Emburse Expense Professional users:
All Emburse Expense Professional features
Features rating:
Emburse Expense Professional alternatives
Emburse Expense Professional
Starting from
No pricing info
Xero
Starting from
25
Per month
SAP Concur
Starting from
7
Per month
QuickBooks Online
Starting from
38
Per month
Emburse Expense Professional integrations (11)
Integrations rated by users
We looked at 1,284 user reviews to identify which products are mentioned as Emburse Expense Professional integrations and how users feel about them.
Integration rating: 3.5 (2)
Integration rating: 5.0 (2)
Emburse Expense Professional customer support
What do users say about Emburse Expense Professional customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Emburse Expense Professional customer support.
Widely noted by reviewers, customer support is responsive, knowledgeable, and resolves issues quickly via multiple channels.
A large number of users appreciate the friendly, professional attitude of support staff and their willingness to help with any issue.
Frequently reported by users, the support team provides helpful guidance during setup and ongoing assistance for both admins and end users.
A few users mention slow response times or unresolved issues, especially with billing or more complex support requests.
Support options
Training options
To see what individual users say about Emburse Expense Professional's customer support, check out the review snippets below.
“Customer service is superior for when you need to change travel they assist within minutes and keep you moving all with ease and updates.”
Steven B.
General Manager
“Once it is set up it works well, and the set-up was well supported. ”
Krista P.
CFO
“The customer service and billing team does not respond or resolve issues timely.”
James R.
Treasury Manager
Emburse Expense Professional FAQs
Q. What is Emburse Expense Professional used for?
Emburse Expense Professional is an expense management solution that streamlines reporting and optimizes organizational spending. The platform automates expense report creation with ReportExecutive, ensuring timely submissions through customizable schedules and reminders. The mobile app employs OCR technology for receipt capture. Spend control tools, including configurable approval workflows and per diem policies, help enforce budgets and prevent overspending. Advanced analytics provide actionable insights, enabling better decision-making. InstantAudit enhances compliance by flagging policy violations, while fast, secure payment options such as ACH and virtual cards simplify reimbursements.
Q. Does Emburse Expense Professional support mobile devices?
Emburse Expense Professional supports the following devices:
Android, iPhone, iPad
Q. What level of support does Emburse Expense Professional offer?
Emburse Expense Professional offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base
