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Kibo Personalization, Powered by Monetate Pricing, Features, Reviews and Alternatives
Kibo Personalization, Powered by Monetate product overview
What is Kibo Personalization, Powered by Monetate?
Kibo Personalization, powered by Monetate and Certona is the leading real-time omnichannel personalization software for eCommerce businesses which offers tools including testing and experimentation, 1-1 personalization, product recommendations, segmentation and targeting, and personalized search across all client touchpoints. eCommerce retailers and brands can utilize Kibo’s individualized engagement features in order to provide a targeted and unique journey for each client, with the aim of increasing conversions.
Key benefits of using Kibo Personalization, Powered by Monetate
Are you planning a big feature release or trialling new third-party software? With Feature Flags, you can control what features visitors see, release features gradually and roll them back if results don’t go as expected. You can even run tests or personalized experiences via the API and measure the impact via the front-end tag.
Kibo Personalization is an open platform with a powerful set of out-of-the-box APIs and interfaces. From cross-channel enablement to data integrations, the suite of APIs are designed to make all of your data and technology more valuable.
Use Kibo’s SDKs to bring testing, personalization and product recommendations across your digital channels and single-page applications quickly. The SDKs wrap the functionality of the Engine API to automate triggering and event logic as well as error-handling.
We offer ready-to-go connectors to many platforms to allow our clients to deeply integrate Kibo into their stack. These cover integrations into web analytics, user experience analytics, DMPs, CDPs, CMS and more.
Typical customers
Platforms supported
Support options
Training options
Kibo Personalization, Powered by Monetate pricing information
Kibo Personalization, Powered by Monetate features
Kibo Personalization, Powered by Monetate users reviews
Overall Rating
4.3
/5
35
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.03/10
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Ambra V.
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Anonymous Reviewer
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Jack R.
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Stephen P.
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Stephen P.
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Miguel V.
Irina D.
Verified reviewer
Apparel & Fashion, 51-200 employees
Used weekly for 1-2 years
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I worked with montage while being a web content management specialist at a large retail company. We used it to add promotional banners and product labels reflecting promos, and we also performed A?B testing of our banners. I liked working with the tools especially when being results of the campaign and figuring out what approach to promotion was more effective.
Monetate allows to efficiently add and track marketing elements to your site's pages thus to see how effective your campaign is. You can create and add custom content to the pages with promo details, specify audience, perform A/B testing, and see how the campaign performs all in the same place.
Creating proper queries to specify the exact pages where the promos should appear may be a bit challenging.
Michael A.
Retail, 5,001-10,000 employees
Used daily for 2+ years
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Improve conversion and AOV
Certona Experience Manager is a powerful End-User Tool that allows me to update strategies, and A/B test regularly and get reporting to optimize the experience and drive conversion.
Occasionally CEM glitches, gets hung up puts me in blacklist mode a bit too often, would like to be able to copy individual strategies to separate containers, to same container for modification. Tagging logic , REc Demand logic was difficult to confirm with other analytics software like Omniture.
Suzanne K.
Wholesale, 201-500 employees
Used daily for 2+ years
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I did enjoy working with the Certona team and loved the recommendations, but it was a set it and forget it plan as we couldn't track the results and/or make any additional changes as we wouldn't know if it would hurt the bottom line or help us.
I loved the ability to customize the software to meet the Company's needs on all of our devices: website, iPad app, CRM, and analtyics package. We had the ability to download the information to work on an off-line mode as well.
While the recommendations were good, we lacked the ability to track our results - we were unable to measure ROI, run A/B tests, as well as make upgrades, such as content recomendations. This was our developer's 'fault' due to incredibly high costs, but in a nutshell without results - we're unable to make decisions.
Gail B.
Retail, 1,001-5,000 employees
Used weekly for 2+ years
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They make it very easy to see where they are driving revenue and engagement, which I appreciate. Their testing and reporting is thorough and easy to follow. The account management and customer success teams are helpful and friendly. They always have a list of new ideas to test so that your strategies don't get stale, rather than just setting something up and then forgetting about it.
Personalization engine and algorithm are strong Team supports frequent testing to ensure that your strategies are working optimally Account managers are thorough and easy to work with There is great continuity among account staff - you don't get bounced from one rep to another Team makes lots of suggestions for improvements and how to best optimize your use of the software
Some pieces are not as easily customizable as I would like On some things, support queue can be very long Building some reports in the portal can be tedious or difficult to get to
Alice M.
Consumer Goods, 201-500 employees
Used daily for 2+ years
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Manually setting up recommendations is impossible given our staffing. The support from the Certona team has been exceptional in the last several months.
The software with the assistance of our Certona team has done a great job making product recommendations across our 3 unique sites. Using Certona has allowed us to spend less time and effort on manually setting up recommendations in addition to providing better results than a manual or simple algorithm could provide.
It took several months to achieve optimum results given the complexity of our data.
Kibo Personalization, Powered by Monetate FAQs and common questions
Q. What type of pricing plans does Kibo Personalization, Powered by Monetate offer?
Kibo Personalization, Powered by Monetate has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Kibo Personalization, Powered by Monetate?
Kibo Personalization, Powered by Monetate has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Kibo Personalization, Powered by Monetate support?
Kibo Personalization, Powered by Monetate supports the following languages:
English
Q. Does Kibo Personalization, Powered by Monetate offer an API?
No, Kibo Personalization, Powered by Monetate does not have an API available.
Q. What other apps does Kibo Personalization, Powered by Monetate integrate with?
Kibo Personalization, Powered by Monetate integrates with the following applications:
SAP Customer Data Cloud, Adobe Commerce, Akamai Identity Cloud, Digital River, SLI Systems, Tealium Customer Data Hub, NetSuite, PowerReviews, Bazaarvoice, Oracle Responsys
Q. What level of support does Kibo Personalization, Powered by Monetate offer?
Kibo Personalization, Powered by Monetate offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support
Common Kibo Personalization, Powered by Monetate comparisons
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