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Checkr
5
230
4
45
3
3
2
6
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered background checks built for scale
Table of Contents
Checkr - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Checkr overview
Based on 301 verified user reviews
What is Checkr?
Checkr is a background check program offering key features such as background screening, status tracking, and a self-service portal, among others.
Who uses Checkr?
By industry, Checkr reviewers are most commonly professionals in religious institutions (16%). The most frequent use case for Checkr cited by reviewers is background check (65% of reviewers).
What do users say about Checkr pricing?
Most users consider Checkr to provide good value for money due to customizable, budget-friendly packages and fair pricing. Some users report unclear pricing details, unexpected fees, and recent price increases that complicate budgeting.
What are the most popular integrations for Checkr?
The Checkr integrations most frequently cited by reviewers are: Planning Center (a church management product rated 4.9 out of 5 for its integration with Checkr) and Paylocity (a payroll product, 4.2).
Starting price
Pros & Cons
Background Check
Integrations
Report Management
Customer Support
Turnaround Time
Billing
Checkr review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.7
Customer support
4.2
Reviews sentiment
What do users say about Checkr?
Users say Checkr streamlines background checks with quick turnaround times, clear reports, and easy integration with HR systems, making the hiring process faster and more efficient. They find the platform user-friendly, appreciate its automation, and value the ability to manage information and reports in one place, which reduces manual work and paperwork.
Reviewers report that pricing is generally reasonable, but some find it confusing or higher than expected. They indicate that customer support can be slow or difficult to reach, and occasional delays or technical issues may impact onboarding timelines.
Select to learn more
Who uses Checkr?
Based on 301 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Checkr's key features
Most critical features, based on insights from Checkr users:
All Checkr features
Features rating:
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Checkr pricing
Pricing plans
Pricing details:
User opinions about Checkr price and value
Value for money rating:
To see what individual users think of Checkr's price and value, check out the review snippets below.
Victoria W.
HR Generalist
Amber W.
VP of People Operations
Checkr integrations (99)
Integrations rated by users
We looked at 301 user reviews to identify which products are mentioned as Checkr integrations and how users feel about them.
Integration rating: 4.9 (25)
“We work with many contact lists in Planning Center. It's easy for any of our users to send messages from Planning Center”
James F.
Preaching Minister
Integration rating: 4.4 (22)
“Hard to set up and costly, but great to have QuickBooks reporting connected to Paylocity for Payroll.”
“Our entire HR/Benefit/Payroll suite is housed in Paylocity so the ClearCo integration was amazing to have automation from ATS to flow into Paylocity to save time for our team.”
Katie V.
HR Generalist
Integration rating: 4.8 (5)
“We moved to a different system after set up.”
Lisa C.
Sr Vice President of Academics
Integration rating: 4.6 (5)
Integration rating: 2.5 (4)
Integration rating: 4.3 (4)
“Keeps all employee data in one place.”
Shivani D.
Strategic Operations Coordinator
Checkr customer support
What do users say about Checkr customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Checkr customer support.
A fair number of users mention Checkr's customer service is quick to respond and helpful when questions arise.
Multiple users appreciate the onboarding support and guidance from the customer success team during setup and troubleshooting.
A subset of reviewers report difficulty reaching actual customer service representatives and frustration with limited contact options.
Certain users complain about slow response times, lack of communication, and reliance on auto-replies instead of personalized support.
Support options
Training options
To see what individual users say about Checkr's customer support, check out the review snippets below.
“The cost is comparable to other platforms, and the customer service is quick.”
Alexandra V.
People Business Partner
“Customer service has also been great to work with and always responds in a reasonable time.”
Heather F.
HR Generalist
“It can be hard to contact a customer service rep quickly if needed”
Julio D.
Customer Service Rep
“Satisfactory but when assistance is needed the only option is the chat which is very slow.”
Nathaniel R.
Chief Executive Officer
Checkr FAQs
Checkr has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers
These products have better value for money
Q. What is Checkr used for?
Checkr is a modern background check platform built for companies that need to hire quickly, efficiently, and at scale. Designed with automation and flexibility in mind, Checkr helps teams streamline screening workflows, reduce manual effort, and improve turnaround times—without sacrificing compliance or candidate experience. The platform supports a wide range of screenings, including criminal background checks, motor vehicle records (MVR), employment and education verifications, and more. With configurable workflows, teams can standardize how screenings are initiated, reviewed, and adjudicated across roles, locations, and hiring programs. Checkr leverages AI and machine learning to automate manual processes and improve decision consistency. Intelligent adjudication tools help apply hiring criteria across candidates, while automated flagging highlights potential issues for review. These capabilities reduce the need for time-consuming manual work and help teams make faster, more informed hiring decisions. Built-in compliance features support adherence to local, state, and federal regulations, with tools designed to help teams manage disclosures, authorizations, and adverse action workflows. Checkr continuously updates its platform to align with evolving regulatory requirements, helping reduce risk for hiring organizations. Checkr integrates with leading applicant tracking systems (ATS), HR platforms, and onboarding tools, allowing teams to embed background checks directly into their existing hiring workflows. For more advanced use cases, Checkr offers robust APIs that enable custom integrations and deeper system connectivity. The platform also includes real-time status tracking and reporting, giving teams visibility into turnaround times, screening progress, and hiring funnel performance. These insights help organizations identify bottlenecks, optimize workflows, and improve overall hiring efficiency. Checkr is designed with a mobile-first candidate experience, making it easy for candidates to complete required steps quickly and accurately. A streamlined experience reduces drop-off and helps keep hiring processes moving. With scalable infrastructure, configurable workflows, and enterprise-grade integrations, Checkr supports organizations ranging from high-growth startups to global enterprises.
Q. What level of support does Checkr offer?
Checkr offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, Chat
