Cognito Forms Features

What I will like best is no longer using them and receiving notification emails without the ability to view any forms.

I figured out the issue with the help of someone who does not work for you. You were sending notifications to an email address which is associated with a different account that does not have access to the forms, so there was nothing for me to see. One would think you might be able to see that on your end. I was, after all, communicating with you from an email address that is not for the account receiving...

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What I really like about Cognito Form is its advanced features. Even in the free plan, users can explore interesting mock-ups. Not to mention that the Cognito form has a large array of templates.

What I dislike about Cognito Forms is that the electronic signature feature is only available in the Pro-Plan.

We've been using this a couple of years now and has made our business sign up process so much more professional for our customers and has enabled us to capture customer details in spreadsheet form for import into other applications

Had a few issues initially with the forms not fitting onto our web pages but the support was excellent and told us what to change on our web site. Occasionally get customers not seeing the submit button on mobile, but not tested this myself

It's very easy to use and they give a great free trial so that you can test it out before purchasing it. The security was great, the payment processing is easy to set up, and the form building itself is all quite intuitive.

I'm still exploring the product a bit more, but I think the cost of custom PDF's is quite high, but that's an auxiliary service. I also would like a bit more options/templates for the layout of the forms when it comes to aesthetics.

- complete validation before and after input event - form approval possible to be conducted - integration with Ms Flow and Ms Sharepoint enriched its functionality - response output is very complete when we use section and table - with calculation and logic function, brings cognito forms into smart forms. - custom error message - advanced formula editor - custom and complete email notification - easy form submission setting - custom output fields to be displayed

- webhooks integration is against with our IT security policy and we should find another way to perform integration and we using Ms Flow integration

Easily create customized, secure forms with conditional logic to shape the user experience and avoid unnecessary or irrelevant questions. Answer piping creates an extremely personalized feeling for the user. Powerful integration with many other vendors through Zapier Collect money through the forms Easily allow users to save and return to/edit/finalize forms Simple to embed forms into a web page for a completely customized look Customer support is always happy to look at your specific form and field to tell you exactly how to fix the problem you are having. Extremely easy to share templates with others, and for them to import them and start using them.

The calculation syntax is extremely inaccessible to non-programmers. Their self-help material never seems to cover the issue I am having, meaning that development is frequently delayed by 1-2 days while I exchange messages back and forth with their support (who do a great job fixing things in the end however). Some of the features they lock behind higher cost subscriptions feel arbitrary, and their pricing is not exactly cheap.

The two top-tied features that Cognito offers are the Lookup and Repeating Section. Hands down one of the best form builders on the market.

There is no live reporting option for people outside of your organization. Must reply on 3pp integrations that take extra time to set up for each form.

I love how easy it is for us to build forms for registrations for events, online contests, RSVP documents. Our business needs to be able to collect information we can then export into our email program and it is an easy process with Cognito. Love the option to customize the forms - wish it offered more fonts, and more options to make forms visually appealing.

My only complaint is the failure of the form to redirect to the payment processing website. Since we use this to process registration and payments - this has me looking for other Software programs that will eliminate this problem. Tech support was no help - not that I was able to talk to a human being. All over email and offered explanations that did not offer any solution to fix the problem.

I have been using Cognito to collect data from two schools. The system is pretty intuitive, and once you have used it for awhile, a lot of things are clearer. For example, to name the columns or categories for when you are ready to export a file to excel, you can simply customize the field names, which helps a lot. The forms embed nicely on a website. The emails sent to customers is great. I love that I can work with others on these forms; that has been excellent. The Support for Cognito has been excellent; they are swift and comprehensive in their help. The forms really allow for you to do a lot.

Some of the problems I have run into are the following: --placing an image in the form header has been tricky. I can't easily place it as I'd like. --I initially named the organization something, and I'd like to change it. I can't easily do that now because the form links are according to the original organization name. It certainly is possible, but it will take some time to fix. --Sometimes it's clear that the server is busy, and it does not work well on Safari (nothing really does, though) --I wish there was an easier way to have people make sure they paid for something before they filled out a form (which ultimately requires payment for submission). It's not clear how to do this.

Thank you so much for the feedback, Glencora! I'm glad to hear that you've been enjoying Cognito Forms. Regarding your question about requiring payment: please submit a support request (https://www.cognitoforms.com/supportrequest/) and our team would be happy to take a look at your form!

Many form builders make it difficult to pack a lot of information in the smallest space possible. They get all big and fluffy. Filling out the completed form feels either like a full blown software experience like using Turbotax or like trying to tack balloons to a board in a light breeze. Cognito forms feel tight, light,compact, intuitive and the perfect extension of the paper form you are...

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The builder has a "preview" function, which is great, but I love, love, love, how I can send the actual form link to myself and open the form on one monitor and the builder on the other and see exactly what the bankruptcy client will be seeing and just refresh to see my changes. I admit. I just like looking at it. It looks so good compared to the competition. I like looking at that crisp compact...

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Wow! Thank you so much for your review, Mike. We appreciate that you took the time to leave such thoughtful and thorough feedback, and we're glad to hear that you're enjoying Cognito Forms. :) Regarding your save issue: if you continue to notice problems with your form saving or loading in the builder, please don't hesitate to contact our support team: https://www.cognitoforms.com/supportrequest/

I love that I am able to use CognitoForms on my website to help customers arrange orders. The calculation function allows me to block dates that we are not open or booked which is above and beyond what I was expecting it to be. Never have I ever had any glitches or orders missed because of not getting orders notifications.I started with CognitoForms afters my website thru VistaPrint would not send...

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Not a THING!! If I could recommend anything to help make this already phenomenal program better is maybe a "Reservation Calendar" view, where it allows customers to see a full calendar versus a Date Selection box, and maybe add a calculation for "Next Available Date" when used with limited quanity for the Date field. But that's hardly a con, just a suggestion! :o}

Thank you for your review, Tracey! It's awesome how you've been able to utilize Cognito Forms for your ordering system. :)

Cognito is now a well established SaaS product, which is really important because in the world of forms they come and go pretty fast. The feature set is excellent and continues to steadily (not rapidly) evolve. Integration with outside apps is served very well either through Zapier, Integromat or direct webhooks to your own apps. The payment features are well considered and offer calculated amounts and lots of good conditional logic often required in a payment pipeline. The ability to embed forms anywhere with or without Cognito CSS is great too, I usually use the oddly named "Chameleon theme" to easily blend in with my own website CSS PDF generation is brilliant too, especially the ability to edit your own templates

The design and branding of their own website is pretty retro and off putting for what is actually a state of the art SaaS form and data handling app. The form fields are improving but have sometimes lagged behind in using modern controls such as good date pickers. Form validation is a bit lacklustre in terms of behaviour and styling options We're all waiting for subscription management with Stripe!!

Very easy to use Appealing to the eye Ability to preview the form while building Notifications with submissions Reporting Ability for users to stop and resume

Tables* *Initially, I wrote down the ability to have a repeating table; however, it was just user error. I watched one of the training videos and voila, there it was.

Thank you so much for the positive feedback, Kimberly! We're glad that you've found our video tutorials helpful, and it's so awesome that you've been able to simplify your intake form for your clients.

A customer of mine wants to automate some of his processes using forms that will be sent to his clients. Since we're using ERP software at the core, I was looking for form software that can integrate with ERP. Look no further, Cognito Forms is the only choice that offers the complete package. I think this software is amazing because it's super easy to use, has a fine user interface, lots of features...

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No cons. This software does what it promises, has good pricing, and offers extensive integration possibilities.

Firstly, Cognito Forms it elegantly clear in it's concept and approach. Jump right in and get started and you'll see how amazing this product is. It requires a bit of thinking to create whatever form your process or workflow needs, but the end result is amazing and well worth the time! A "one size fits all" paper process can become elegantly simple and efficient with little process redundancy and/or...

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There really is nothing about Cognito Forms that I am disappointed in, with the exception that I have not found an end-user forum where people can share unique tips and tricks, or make improvement suggestions.

It's easy to implement and can be used for a variety of purposes on an internal team or externally for surveys and the like.

There's not much in the way of analytics or reporting on the data in the forms. So, if you're looking for graphs or more sophisticated insights, this may not be your best choice.

So simple to set up, test, and tweak a form to be filled out. 1 - Create form. 2 - Pretend to be a user and fill out the form. 3 - Check the incoming results and make adjustments as and if needed.

No search feature for submitted results. Let's say I wanted to find if someone named Thomas had submitted their form. It would be great to do it in the admin dashboard, but the workaround is to export as a cvs file and use Excel's search function.

Easy to use, create and manage. Good communication and support. It's secure to use, and they have the option to be HIPAA compliant. They're great on coming out with new features, they communicate what they're working on through their Trello idea board. Their documentation is great also, i've relied on their help documentations many times to answer my questions. There is a blog too that is a great resource for learning new things you can do with your forms.

No cons were added to this review

As a Blog and website creator having forms that are easy to fill is a plus and cognito forms gives different templates that I can choose from to create my forms. The interface is not complicated to use and the pricing packages are really cool allowing unlimited free usage. I chose a package because of my line of work and the tool has been useful for me. I can always make changes to the form and review it before publisihing. It makes tracking submitted forms simple as well.

I like everything about cognito forms its very personalised as compared to other form builders I have used in the past. There is nothing to dislike about the software, at least for now.

I love that it has free options! And if you do not expect a huge wave of data coming into your forms through Cognito, this is already enough for you. There are many things I like about it (1) it has all the features that you need to make forms (2) it will allow you to send autoemail when there are new entries (3) it can link to Sharepoint using Flow, which is just awesome! (4) you don't need to be an expert to understand how it works. It's as easy as 1-2-3! (5) you can embed the forms in your website

It doesn't look as pretty as the other form builders. It has some features to beautify it, and it's usually enough. They can do better in this area.

Thank you so much for leaving us a review, Thea! We're glad to hear that you're enjoying Cognito Forms :)

Has a wide range of field types and features (saving progress, customizable tables, signatures, calculations, pre-fills) that other form builders don't have. If your form has any sort of complexity this is the best out there and the pricing is excellent value for money.

It's pretty much the complete package. On occasion, saving changes in the form builder can act up and if you could move from one response to the next by hitting return that would be nice from a user perspective. But I'm nitpicking here, it's the best form builder I've come across and at the best price.

Thank you so much for the feedback, Faelan!

It's fairly easy to get up and running with Cognito Forms. They have a free version that caters for most non-commercial uses. Basic functionality is good and drag and drop form building is easy.

The UX output is lacking a bit. For example there are no slider field types for values and some of the field type UX are a bit clunky. Latest UX elements and more styling options will make this product fantastic. Conditional logic and calculations could be more intuitive to use.

Forms are so easy to make. Drag and drop interface with many options - no coding understanding, reading, or editing necessary, thanks for that Cognito!

Literally nothing. One thing to note is that for form data to be encrypted and the form to be password protected requires a paid account. Not a show-stopper for some, but if those are important to you, it's good to know.

Thank you for leaving us a review! We're glad to hear that you're enjoying Cognito Forms! :)

I love that I can really customize the look of my form all the way down to the photo at the top. It makes my forms look much more professional

No cons really. I've been using this builder for about 5 years consistently. They're always bringing in great new updates. I've tried other forms, but I haven't found any that are as customizable and as slick looking as this one

Hi there! Thank you so much for taking the time to leave us a review - we're happy to hear that you've been enjoying Cognito Forms! :)