Disciple Reviews

The Disciple platform has allowed us to connect and share information like never before. We were previously using a Wordpress members site and tried every forum and app program under the sun. We tried Buddypress, bbPress, Peepso, WP-Foro, Appresser, Mobiloud, Bizness Apps, AppyPie, you name it, we tried it. We tried all the cheap options and once we committed to Disciple, it's been a smooth ride ever since.

Disciple is still fairly new and while everything works perfectly and we've had zero issues, they are still behind a little on features including admin design control and ability to turn off and on different features. Each update has brought on welcomed enhancements and upgrades though, so I expect it will all work out. The company is also based out of London, so communication can be a challenge for us as we are in the U.S with different time zones.

I loved how easy it was to set up our own private community. Disciple has been very easy to work with, and they handled all the actual set up for us which freed us up to be able to be creative with the look and feel of our private community. I love not having to fight with Facebook's algorithm anymore because that means our members actually see the content that we're publishing into our community!

The inability to livestream from desktop is probably what I like the least, I would love the ability to screen share while going live from desktop to share course material or other things during our live videos.

We loved how quickly this app was ready to go. It was the ideal solution to connect our community when the UK went into lockdown and our support groups had to stop. We most like the forum, private messaging, and post scheduling features. The ability to create and arrange folders has been helpful too.

There have been a number of technical issues that have resulted in people not using the app, such as it taking a long time to load or suddenly closing down; or the buttons and text being colours that meant they couldn't be seen on certain phones whereas they were working fine on others. There were issues with the welcome email displaying incorrectly, that meant we had to use plain text. Initially we were surprised to find that people's messages could be shared outside of the app, but this function was updated when we asked.

Hi Hayley, thank you so much for your feedback. It's great to hear that you found it quick and easy to get set up, and that you're enjoying all the features our platform offers your community! We take any issues with the app really seriously and investigate any issues that you're having, as we really don't want our users to be experiencing crashes or slow load times. Our team works to isolate and...

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The member directory using customisable user profile fields is very powerful. The livestreaming functionality is the best in the market (especially now that RTMP is available). Having a stand-alone independent platform (with the option to white label) was the game changer.

Profile images are optional - I'd prefer them to be compulsory.

Thank you so much for this wonderful feedback Padraig Joseph, we are delighted that your app has been a game changer! That's exactly how we want all our customers to feel. We're so happy to be on this journey with you and look forward seeing your community continue to thrive. Best wishes, The Disciple Team

Disciple is feature rich. The team is very clear about the road map, and the users can have a say on the priority of the features being built which is really great. In the 6 months that I have been using the product, there are constant updates and improvements. The software is very easy to use. Great community to help resolve problems and help support oprate and set up your community.

Some of the integration applications or interfaces can be clunky, not always seamless. In comparison to other solutions, it's quite expensive.

It is pretty intuitive - especially if you understand the model (which you can get a great taste of by using The Collective.

Still struggling with the menu/folders functionality. Not entirely clear how to set this up the way I want. This is probably the area most admins will have to generate the most amount of content for - so would be helpful to have extreme clarity on how this works.

Hi Jeffery, Thank you so much for sharing this feedback. It's great to hear that you are finding your platform intuitive and powerful. There is some guidance available on the menu/folder functionality here: https://resources.disciplemedia.com/en/how-do-i-decide-on-my-app-menu You can also always pop a question in The Collective for a quick response from our team and other customers! We look forward to seeing your community continue to go from strength to strength! Best wishes, The Disciple Team

We have had a good experience with Disciple overall. There are some features lacking, but it seems that they are continually working to have a better product. Customer support has been great. I love the ability to have a white labeled mobile app community that feels like an app native to our brand. The cost is also very affordable as compared to other platforms.

There are definitely some areas that need to be improved. You aren't able to add events to outside calendars (such as google calendar), time zones don't sync with the user, there are limitations as to what you are able to add within the community and formatting.

I especially like the ease of use, features, and functionality of Disciple Media. Its clean design helps to cut much of the noise, and I enjoy the possibility of creating and controlling my rules without having to play by the laws of a third-party platform.

Compared to other competitors, Disciple media misses many integrations like Zapier and other third-party apps with automation services.

Disciple is very easy to implement, customize and launch! We were ready to launch in 2 weeks and had the first users coming in right after. The feedback from the community is positive, most find it easy to use, intuitive and sleek design.

There are some features that are missing to build an even stronger community - like 1:1 video chats, group video chats. With a content heavy community, it would also be great if members could bookmark articles, save them in their profiles and experience a more customized environment.

easy to setup, great cms, instant value for users. enabled me to focus on other areas of the business while the team could go on with focusing on the product launch.

n/a - all of the competitors promise more features but were vague about how good these are or how they are delivered. Disciple was different here.

I like that they had their own app and the general look of the whole thing and ease of setup.

I spent a lot of time setting up a community app w/ Disciple and in the end found it to be not a welcoming experience for users. I really wanted to make it work. But the UI was lacking and whenever I looked for support they sent me to big folders w/ tons of info rather than outlining a success path. It felt like an uphill battle to get engagement going.

Hi Annie, Thank you so much for your feedback. We are sorry that Disciple wasn't the right solution for you in the end. We want all of our customers to have a joyous experience with their app and so we take all feedback really seriously. We have recently rebuilt the console so that it looks much clearer and has a more intuitive user experience. We are also making continuous improvements to how members experience the platform and have been getting really positive feedback on recent updates. Our support team has listened to your feedback and they are working to provide more customised support depending on the customer's needs. We wish you all the best with your community and want to thank you for taking the time to help us improve. Best wishes, The Disciple Team

What I love most is that this is a true solution to having my own native app without spending 50k to hundreds of thousands to have something that is completely my own. It's been amazing to work with the Disciple team. They are truly there to serve me as a client. I have a dedicated success manager that works with me and is super helpful with some of the regular needs of keeping compliant and up to date with Apple and google play.

Since this is a smaller companies the rate at which new functions comes out is slow. But, I've found it's worth the wait. They listen, and I've been heard with many features released that I have requested.

We really like the member directory and badges features. We also love that we have our own app and the amount of control we have on the backend. The simple, sleek design is easy to navigate.

There are still some things that aren't as customizable as we would like. Here are a few examples: Not being able to upload mp3s. Not being able to send files in DMs. Search ability isn't great. When you search you should be able to see any post from any group you are in that has that content. Not being able to turn on the "connect" option for DMs. No timestamps on messages. Not being able to change the thumbnail on video uploads.

Proven and well-designed platform which great functionality which allowed us to launch a high quality app for our community with minimal effort and maximum impact. We had high hopes and the results have exceeded our expectations. Our community loves using the app, it gets great engagement and the support from the Disciple team has been first class. Highly recommended

When we first launched there were a few minor quirks and potential areas for improvement, as with any application. But Disciple has already rolled out enhancements for most of these and seems to have a strong pipeline of upcoming changes which will further enhance the user experience too.

It is a very easy-to-use system for both admin and members

I think there is a lot to be desired with the backend analytics and managing of content. Being able to have mixed media folders would be incredibly helpful. Greater customisation of the emails would also be beneficial.

Hi India, thank you so much for your feedback. As a company, one of our goals is to ensure that each of our customers has a joyous experience with their app. Therefore, we've just introduced a new analytics dashboard that presents insights into your members' behaviour more clearly than ever before. It should now be a cinch to see vital insights such as who's posting, liking, commenting and how...

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It's ready to go straight out of the box. I wanted an alternative to Facebook groups that was private and functional. My community love the new space - I was worried about making the switch but should have done it years ago. Very easy on-boarding but many layers to the software so you can develop it in a way that suits your community. Lots of help from the Disciple team - I've had an issue sorted out within an hour at 8pm on a Friday evening.

Disciple have already addressed my main concern - there used to be no formal way to suggest improvements but now we have our own app for community managers to discuss improvements.

Out of the box with good support, professional look

Content posting with many idiosyncrasies that may restrict engagement

Hi Thomas, thank you so much for your feedback! We're so glad that you love the professional look and feel of your app, and that our team has provided you with the support you need. That's what we aim for! It would be great to hear more about what you mean by the idiosyncrasies that may restrict engagement. Our customers normally report greatly improved engagement on their platforms than they were...

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The speed to active, ease of use in back end and for members, regular and sensible upgrades, brilliant support and love how they promote the community for the host users to learn and support each other

I am used to finding work arounds, so there isn't anything I don't like. Always scope for improvement but Disciple are all over that constantly.

I love how easy it is to set up your app and customize it for your needs!

I feel that there are many features that I don't even know about through the backend since the backend is so extensive.

Hi Beth, Thank you so much for this feedback. It's so great to hear that you are loving your Disciple-powered platform! Please be in touch if you'd like any help exploring those features. We know it can feel a little overwhelming at first, but they all exist to maximise your community engagement and we think you'll find them all very straightforward to use once you get going! Best wishes, The Disciple Team

Groups and Folders are a great way to organize content

Would like to have more access to raw data regarding assets and member behavior

Dear Andrea, Thank you so much for this feedback! It's great to hear that you're finding your platform so intuitive to use and are making the most of Groups and Folders! We have just updated the console and analytics so that it is easier than ever before to access and interpret vital insights into your community's behaviour. We do also offer the option to upgrade to a custom dashboard if there are metrics specific to your community that you'd like us to build for you. It's great working with you and we look forward to seeing your community continue to thrive. Best wishes, The Disciple Team

Building community instead of pushing out content is encouraged

Nothing really, many new things were added over the course of our use

Thank you so much for this wonderful feedback Christopher, we are delighted that your app is working so well for you! We're so happy to be on this journey with you and look forward seeing your community continue to thrive. Best wishes, The Disciple Team

We like having a separate platform to have a community gather outside of big social media platforms. Being able to promote our own products to our users.

The inability to have banner feeds for users to see when promoting. Notifications seem to be sent to users but are not available when they come into the platform web or mobile

We love having all of our members in our Disciple App! Member engagement is soaring and we've grown to 1000 members in just 4 months. It's so easy to use on the front end and the back end.

Renewals are tough. Many times renewals get rejected in stripe which makes it frustrating for admins and members. This may be a stripe issue but another payment outlet might work better.

The ease-of-use. Disciple software is very easy to use, I love the ability to send out push notifications, have individual administrative posts, folder and sub folder capability and so much more.

I have to see the price. It is a little bit expensive if you are just building your subscriber ship. It’s unfortunately the reason we ended up Migrating to a new platform.

It is incredibly easy to use so anyone, no matter their experience, can dive right in. Plus they offer incredible training and will help you along the way.

I have honestly not come across anything I don't like. If there is a feature missing they are open to add it. They really want to work with you to make their platform the best it can be.