ePRO Print MIS Reviews - Pros & Cons, Ratings & more

PrintSmith Vision

ePS Pace

PressWise

Quote more accurately, reduce response times to customer queries, keep track of cost and profit, reduce admin & more.

ePRO Print MIS

Web-based

Windows

Member Board Of Directors

Easy to use, web based, superb tech support and willingness to customize to our needs, great price and value compared to other systems we looked at.

Director

Very happy with system, would fully recommend it. Support is always very helpful and quick to respond.

We now have our first Client Portal up and running and our customer is thrilled.

Partner & Chief Operation Officer 

Another great feature the used our existing quote letter and emulated to perfection.

Manager

Consistency is ideal All my teammates have grasped the system quickly after minimal training and as my team has grown, it's nice to know ePro is reliable and I don't have to check over every invoice.

Managing Director

The ability to customize and control the costing and pricing features. Attentive support, interested in solving issues.

No user manual is available so many features might be missed.

I love that I have a system with formulas and that everyone on my team can generally, for the most part, price out every customer inquiry the same way.

Owner/President

The trainer is really good - he has been willing to make adjustments to all sorts of.

Manager Wide Format / Customer Service

The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order.

Everything has to be built by a technician. I assume the reports are available but no for us.

They were willing to tweak their interface to keep what we wanted, and hide the items we did not need.

CONTROL

The system is excellent and the support is generally good (although delayed communication about a problem has been an issue on a couple of occasions)

Print MIS / Epro

Thank you Richard. We've heard what you have to say and are constantly working on it to improve ePRO. 

Really like the system and hope to use more of the features in the future.

Print MIS 

In my opinion your system is good only for companies from 1 to 10 employees. That's a good feed for the money. If you try to sell it to companies bigger I think it won't work. This kind of setbacks are No good for PrintMIS reputation. 

1)	All the requested changes from day 1 I said 90% of them have not been done.
2)	The sale rep once said that the security improvements were in progress. You have some but very limited   if any employee need access to one the administrator areas he has to become an administrator. That is not good for bigger organization. Need more granulation on the security with the GUI that we can change. I was recommended security buy groups.
3)	I thought we were a challenge for you guys and you were up for that, I has willing to cooperate on the changes to make your system stronger. But I just found negative and no cooperation you just want us to adjust to a limited software after sealing it as superior application.
4)	The set up for machines and pricing is really no user friendly no GUI at all. It is something that really hit me. You have to enter the price as a part of the formula. So when you have to change the cost or prices you have to change all the formulas. Too many variables that can affect negatively the results, every time you want to update price. PSI has a full page of how to update by % buy cost centers total company etc.
5)	In my opinion the software is designed by a programmer and other technical people with not expertise in printing.  You can tell the way is design the height of papers and the calculations with cutters and waste.
6)	One thing that your sales offer to us was the reporting. You offer total flexibility and easy to make reports not really I try to find reports for my accounts or cost centers or customer in some detailed is not available or in-existen. Everything has to be built by a technician. I assume the reports are available but no for us. They should be part of the system full reporting for every window you offer.
7)	You said that your system is functioning internationally and many of this are successfully running. But in 8 months of working with you guys I haven't see in improvement on the system that other printer posted or upgrades to the application. 
8)	etc...

In my opinion your system is good only for companies from 1 to 5 employees

I was a customer on their previous system. Migrating the the HTML5 system was hard for me but I am so glad I finally did. It took a while to iron out some kinks, but it's much better than the silverlight system. Everyone I've ever worked with has been kind and quick to respond and make me seem like I'm a very important customer. It would take a lot to get me to switch from ePro because of all the customizations it's got for me, so we hope they stick around for a long time! I am always happy to talk to anyone about ePro for their shop.

Couldn't operate without them!

Jacob Wolke

ePro Print MIS is functioning as I hoped it would.  Overall, I am pleased with my decision choosing ePro for my business.

A good value with great support.

We hear you! Many thanks for the review! 

Multiple quotes on one estimate even with different quantities.  Great for when customers send in estimate grids all the quotes can be done t same time. Time savings with template building is another great feature. We also figured out 90% of the features before we were trained that says something about ease of use. 

Skeptical No More!!

Very happy. I am still doing steadily becoming more comfortable with the software.

Satisfied

Once we figured it out, it worked great

Thank you for the review Daaron. The latest edition of ePRO is much more enhanced and is more stable than the previous edition.

We were ready to upgrade our estimating software and wanted an easy to use system that could be accessed  from any browser, was easy to customize, had a robust job tracking component and most importantly, was affordable. This last part seemed to be the issue, as most every company we contacted had such steep setup fees and monthly charges that they were more than we could afford.  ePro was different.  We loved the interface, and found it simple to use.  

They have also been a pleasure to work with. We had a long list on our wish list, and they had a solution for every one of them.  I also like that you are assigned a primary contact who works with you while you are setting up the system, as this saves a lot of time. They were willing to tweak their interface to keep what we wanted, and hide the items we did not need. We tend to be pretty picky about our corporate look, and they were also wonderful in their willingness to customize our quote form to match our brand identity.  And best of all, at a price that fit our budget.  We could not be happier with ePro and highly recommend it. 

Everything we wanted in an estimating and tracking program

Print MIS is close, to a complete solution a commercial printer and mailer. It helps tie all departments together.

Print MIS

Thank you so much for the review, Tony. We hear you!

I had  unlimited support online with a demonstrator to guide me through and with any glitches, as it is customised for each company. I would not like to be without it after using it since 2014


epro

Thank you Keith. We wouldn't like to be without you either :)

Fast to create quotes for customers. Workflow is the best thing that we could have with the program.

Epro

Thank you Frazer. We cherish the relation we've got with you and look forward to the years to come :)

Small printing company - excellent estimating and job planning

Thank you Connie. The latest edition now works over the internet or offline. 

Very happy with system, would fully recommend it. Support is always very helpful and quick to respond

Great Estimate to Invoicing System

Thank you for the review and the feedback Anthony. We've taken the con you've mentioned and assure you that we'll be working to improve on it. 

It does the job but only as far as approximately 65-70%. the suppliers have been extremely slow in responding in the past.

Signgrafx Limited printing and signage, design and installation.

Thank you for the review Tom. We're making continuous improvements since we got your feedback. 

The trainer is really good - he has been willing to make adjustments to all sorts of 

Great software for small printing operations 

Thank you Justin. You've been a pleasure to work with. 

In my previous review I was disappointed on several functionality issues as well as the customer service. Since that review, I have been working with the representatives and they have done an incredible job in resolving the issues I had. We now have our first Client Portal up and running and our customer is thrilled. 

They are also launching the new MIS software that runs without Silverlight and that is a big improvement. I do feel that the team is working very hard to make our experience a better one. I will be sticking with them because of their strong efforts in improving my experience and making it easier for us to set up client portals.

I thank the team for their efforts and would recommend this product.

My Second Review

Thank you for the review Dominic. We appreciate your patience with us. 

Been through 3 management systems since early 2001. Print MIS's E Pro system is a genuine master piece. 

ePRO Print MIS Reviews (2025)

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Pros and cons

19 reviews