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eBizCharge vs VersaPay ARC Comparison

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Overview

EBizCharge is a web-based payment gateway that reduces payment processing costs by integrating with various ERP, eCommerce,...

VersaPay is a cloud-based accounts receivable automation platform which facilitates invoice presentment, cash application,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

26

7

1

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

5

4

3

2

1

6

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone.
Always pleasant & courteous, it has been my distinct pleasure working with him. Thank you Customer Support representative for keeping our card processing system in top shape.
They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied.

Pros

The ease of use and it's customer-friendly platform. The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices.
I love how easy it is to use and the ease that it provides our customers.
We are still within our first year of implementation but the improvement in our processes and efficiency with cash is noticeable not only internally but externally with our customers as well.

Cons

The 4 separate people that I spoke to were useless and refused to answer my questions. They kept trying to transfer me to someone else and refused to answer my questions.
One of the worst customer experiences I have ever had.
I have nothing to contribute here. Why do you insist that I write something negative here.

Cons

The biggest product limitation to date has been the Payment Limits.
There is no "search" capability to find information about topics. No "chat" function to talk to a Helpdesk Support person.
The load time for the web page can be a little frustrating at times, but we're also aware that we're attempting to load thousands of data points which can contribute to these load times.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features56
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Batch Processing
  • Billing & Invoicing
  • Billing Portal
  • CRM
  • Check Processing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Credit Card Management
  • Credit Card Processing
  • Customer History
  • Customer Statements
  • Customizable Branding
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Debit/Credit Card Processing
  • Document Management
  • ERP
  • Electronic Payments
  • Electronic Signature
  • GPS
  • Gift Card Management
  • Hourly Billing
  • In-Person Payments
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Project Billing
  • Purchasing & Receiving
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Shopping Cart
  • Task Management
  • Third Party Integrations
  • Transaction History
  • Workflow Management
  • eCommerce Management
  • Total features43
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Batch Processing
  • Billing & Invoicing
  • Billing Portal
  • CRM
  • Check Processing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Credit Card Management
  • Credit Card Processing
  • Customer History
  • Customer Statements
  • Customizable Branding
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Debit/Credit Card Processing
  • Document Management
  • ERP
  • Electronic Payments
  • Electronic Signature
  • GPS
  • Gift Card Management
  • Hourly Billing
  • In-Person Payments
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Project Billing
  • Purchasing & Receiving
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Shopping Cart
  • Task Management
  • Third Party Integrations
  • Transaction History
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations30
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

eBizCharge vs. VersaPay ARC

See how eBizCharge and VersaPay ARC stack up against each other by comparing features, pricing, ratings, integrations, security & more.