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MarketDirect StoreFront Logo

MarketDirect StoreFront

eCommerce & web-to-print solution for digital workflows

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(8)

MarketDirect StoreFront Reviews

User ratings

Overall rating

4.1

/5

100
81%
positive reviews
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.07/10

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Pros and cons

My overall experience with the software has been a good one, thank goodness. It has kept us up to date with new technology and has increased sales within the business.
Comprehensive operator view. Have had a great Professional Services Consultant that has help train me and given direction to achieve our goals for web-to-print and integration.
We have the backing of a powerful team and that makes me feel very comfortable. Again the user experience is so easy to navigate that up selling and selling to market segments never has been so easy.
I nearly lost a client because I didn't have access to immediate technical information to get their Store Front to perform correctly.
I'll be switching over to another company at this point and reteaching how jobs are to be submitted to our shop.
So if we decide to update pricing in one system, we have to update it in multiple places which causes more work and more potential for errors.

MarketDirect StoreFront users...

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100 reviews

Recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very customisable and easily tailored

Reviewed a year ago

We have implemented a solid web to print offering and have had support from the outset.

Pros

The system was easy to set up . No hidden options - everything is where you would expect. Changes to the site are easy to make

Cons

Nothing. The software works as expected and does everything we wanted it to do. If you want me to come up with something - the name seems to confuse some people, they call it DFS (sofas?).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shannon B

Reviewed 2 years ago

Overall experience has been amazing. We have gained new customers with the system being user friendly.

Pros

EFI Store Front is not only admin user friendly but also user friendly. All in one software. Teach support is very responsive to emails and phone calls. One call and the issue is resolved.

Cons

Only Con is not having a manual. There is an online but sometimes its not that details for visual learners.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Storefront

Reviewed 2 years ago
Pros

The Ease of use for the customer to use!

Cons

I wish it would connect to old orders so we did not have to look back to copy them over fir ease in picking up and posting!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bonne intégration de la solution avec EFI GamSys

Reviewed 2 years ago
Pros

Nous nous sommes essentiellement dirigés vers ce logiciel car il permet une intégration avec notre ERP métier EFI GamSys.

Cons

Selon la manière de réaliser la boutique, il y a beaucoup de tâches répétitives manuelles. Il serait vraiment bien de pouvoir rajouter des fonctionnalités de traitement en lot d'un ensemble de paramétrages (ex. : modifier un ensemble de modèles de produit en une fois par exemple).

Showing original review in French. See translation

Vendor response

Thanks for taking the time to review MDSF Johann! We will reach out about the latest version which includes batch processing and management of products.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Could be great with some improvements

Reviewed 2 years ago

We have several customers who will use this quite regularly and appreciate the ease of use. The amount of effort that goes into setting up a new customer though is a little exhausting. When we signed the contract for DSF, we were told it integrated very easily with PrintSmith, which we were already using. That was the big draw for us. After becoming familiar with DSF and how it works with PrintSmith, we do not believe that is the case at all.

Pros

The storefront is visually appealing and relatively easy to use from a client's perspective.

Cons

There are SO MANY STEPS when creating a product. From a ticket templates (many steps in itself just to create this) to the actual product to a template in Printsmith, it just seems like there should be a better way. There are so many small flaws that I find nearly every time I use DSF.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My opinion

Reviewed 2 years ago

excellent support, specially [SENSITIVE CONTENT HIDDEN]

Pros

Make our businesses faster and more correct

Cons

nothing special. everything was as we agreed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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EFI MDSF Review

Reviewed 2 years ago
Pros

I like the functionality and how easy it is to use.

Cons

I think some features are outdated and needs to be updated. It does seem like they are moving in that direction though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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DSF

Reviewed 2 years ago

Great service, great product.

Pros

Clients can "DYI" so much! Really frees up CSRs.

Cons

Some minor limitations/ lack of features

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digital Storefront - Excellent product

Reviewed 3 years ago
Pros

One of the best features of DSF is the way it scales for small and large customers. The system is easy to manage and handles print and kitting better than other storefront software. The Job tickets and files set up allow for automation through any type of system.

Cons

The inability to route a product to a specific plant or printer. The routing is currently user location based. Also, the inability to connect with other systems for two-way communication. Currently, we can only send information one way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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EFI Fiery

Reviewed 2 years ago
Pros

the functionality and ease of operation makes the fiery rip operate smoothly

Cons

Haven't found anything yet, except maybe it does not intergrate with other devises

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Expensive but good

Reviewed 2 years ago
Pros

It is robust program with integration to other EFI products.

Cons

Overall implementation was tough and cumbersome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Lots of features and powerful, but buggy.

Reviewed 2 years ago
Pros

Lots of features. HTML customization really lets you dial in control on the look of pages.

Cons

I have encountered a lot of bugs along the way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good but hard to set up

Reviewed 2 years ago
Pros

jdf and auto submit so we can leave it so work when we are not in

Cons

user interface it can be hard to get used to

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not as good as OPS was

Reviewed 2 years ago

Efficient Customer Support

Pros

User Interface, Customer Support, Ease of use

Cons

Not as user friendly as the predecessor software OPS. Not able to link a custom logo to customer login. Not very effective Page access restrictions (some access must be granted to the Everyone Group in order to make the Storefront work)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Review StoreFront

Reviewed 2 years ago

It's not perfect by a long way! due to the limitation of the fiery RIP.

Pros

Nice looking frontend, customers find it easy to use.

Cons

Unable to print more than 1 job sheet at a time! would be nice to be able to batch print job sheets.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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MDSF is Easy to Use! Improvements can be made but an overall nice product!

Reviewed 2 years ago

My experience has been positive. While there are many improvements I think could be made, it's functional for my company and easy to know your way around it!

Pros

I like MDSF because it's easy to use. I believe anyone can easily work within it to create basic offerings for their company!

Cons

There are a lot of missing features that in today's day, I believe should be a part of the software. It is very hard to collect information from a client ordering products. The only way to do so is through accounting codes. This should be a priority to implement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MDSF Review

Reviewed 2 years ago
Pros

The integration with Radius, the simplistic way to link your prodcuts and send orders directly to Radius specifically.

Cons

The lack of being able to bundle and have the items flow to Radius. We have multiple "bundles" for our Oil change department and that would be a highly efficient part of the software for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Support is the worst

Reviewed 3 years ago

When ever you have a problem there is no need to hurry and look at your problem. If you loose a client because it takes 3 weeks to fix a problem they don't seem to care. I have a problem ticket still open from June of this year. (6 months)

Pros

Lots of features and great security, Our 2 biggest accounts are Universities.

Cons

You need to be good a coding and HTML so you can customize your pages.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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REVIEW

Reviewed 2 years ago

Still learning - we'll get there

Pros

Easy to use with inventory products - still learning

Cons

Some features are not working properly. Not being told this until you fight to make it work only to find out when you reach out to tech support that the feature is not working properly at the moment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Very functional but hard to implement

Reviewed 2 years ago

We have arrived at a satisfactory implementation of the system but it was very hard work to get there.

Pros

Ability to integrate with Fiery/Xerox. Ability to customise storefront appearance. Range of products and ability to customise them.

Cons

Unresponsiveness by EFI to suggestions for enhancement - some of which are long overdue. Difficulty of learning and implementing the system. It is not user-friendly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EFI DSF

Reviewed 2 years ago

It has been a good experience overall

Pros

We are looking forward to end user training

Cons

The set up of DSF is very time consuming

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review of EFI MarketDirect

Reviewed 2 years ago

Getting answers from support is not as easy as it used to be. No documentation for easy questions

Pros

We have used this product from the beginning, Printersite Fulfillment. when it was used for fulfillment only. Having this product put us into the 21st Century.

Cons

The administration of product has not eased up. It is very convoluted to add new products.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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eComm from the dark ages

Reviewed 2 years ago

While it has served us well over the years, it has not evolved at all and the support is getting worse every year.

Pros

Component calculator is the the most representative of how print works in our industry.

Cons

Awful administration page. Very difficult to master. You only need to look at other modern interfaces like 'OnPrintShop' or 'Design n Buy' to see that DSF is dated and lacks modern features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Market Direct Review

Reviewed 2 years ago

Helped us maintain and win new customers, As the update are release its getting better.

Pros

The integration of Pace was our main reason.

Cons

I find it difficult to separate pricing for all companies and products.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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My thoughts

Reviewed 2 years ago
Pros

I like that you can customize the home pages.

Cons

I came from a Four51 background and I found this software not user friendly. It's too convoluted and not simple. It just feels like everything is kind of all over the place.