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LogiSense Billing
Leading the usage-based billing economy.
(6)
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LogiSense Billing Features
Features Summary
Functionality
4.3
/5
16
Total features
83
4 categories
LogiSense Billing features
Common features of Billing and Invoicing software
Screenshots
Contenders comparison
Functionality
4.3
/5
16
Price starts from
5000
Total Features
83
Unique features
Customer History
Real-Time Data
Online Invoicing
Service Request Management
Functionality
4.6
/5
185
Price starts from
19
Per month
Total Features
56
Features in Common
25
Unique features
Customizable Fields
Content Management
Transaction History
For Small Businesses
Functionality
4.6
/5
155
Price starts from
99
Per month
Total Features
52
Features in Common
20
Unique features
Customer Profiles
Campaign Management
Tax Management
Debit/Credit Card Processing
Common LogiSense Billing comparisons
Reviewers who mentioned features said:
Gene G.
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EngageIP is a great system, and looking back at the handful of other things we considered am very pleased that we took this route. My life is much easier now that I have someone to call for help and to deal with the day to day maintenance. My boss is happy because we were able to decrease the number of call center reps that we need, and they have much better reporting. Accounting is happier because there is an accurate logging of payments and periods and all the things that make accountant happy. I would say you should definitely take a look at Logisense and EngageIP for OSS, it is flexible, scalable, and they are easily our most responsive vendor.
Prior to moving to EngageIP, we had used a OSS system that had been built in house by one person. It was not scalable or flexible. EngageIP is very scalable. Our first year of using it our customer base increased by 20+% and we did not have any issues with the hardware running for our call center or website. All of our customers come online in a 3 week period in August, and we did not have any issues....
Also, the reporting is good. Frequently we will ask them for a custom report to be added because someone decided they needed a report with two specific fields, and they usually get done in a few hours.
James Y.
Used daily for 2+ years
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EngageIP is customizable for business needs and can double as a ticketing platform for low volume ticket usage (it wasn't designed for high hit ticket systems). It's met our needs for years and their support team has been very helpful. In cases where we found complicated bugs or needed feature additions, they were very responsive.
In some cases, their bug response causes business issues. For example, if a billing report that's run monthly won't work, Logisense needs to respond immediately because of the time sensitive nature of these reports. They do what they can, but on occasion they do have issues pinning down a fix and implementing it quickly.
Tausha T.
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Overall, I am super happy with Logisense and the IP Engage product. The team we work with every day is incredibly knowledgeable, very helpful and patient. The product itself has helped our organization streamline many of our processes and systems and it will contionue to grow, as we do.
The implementation team is absolutely stellar. We have always gotten what is essentially an immediate answer to any question posed. There has not really been a "no" answer given, if we need something that isn't available, it was quickly added, per our request. And I know that Rich Kozub worked some really late nights on our project and I appreciate his efforts greatly! This team has undoubtly provided the best vendor experience I have personally had. The system is very flexible and there seems to be a way to make "anything" happen. Having a very unique customer base, I have a hard time imagining a company that could not utilize IP Engage.
There are a ton of components! It can be quite overwhelming to manage all of the available aspects of the system. Couple the already flexible options with any custom development and it's easy to become confused. I do worry about the long term upkeep & remembering how to add certain items to make the system behave as I need it to. The import options are very cumbersome & were not something that we could...
Craig H.
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
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Provides an excellent reporting tool which provides an extensive insight on received payments.
Deployment is not that much easy and it is hard to adapt the management panel.
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