ePly Features

ePly

Web based online event registration solution

4.65/5 (48 reviews)

ePly Feature Summary

  • Certificate of attendance
  • Multiple data backups
  • Built in bar code scanner
  • Real time transactions with credit card
  • Form branding control
  • Custom report
  • Import mailing lists from CSV files, Gmail and Outlook
  • Registration form builder
  • Supports multiple currencies
  • Real time reporting
  • SSL encryption
  • Built-in templates
  • Password protection
  • PCI compliant
  • API to pull registration data into CRM
  • Full email marketing system
  • Customize email template
  • Certificate creator with registrant data
  • Add an embedded map

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API (219 other apps)
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Content Management (102 other apps)
Custom Forms (75 other apps)
Customizable Branding (123 other apps)
Customizable Templates (122 other apps)
Data Import/Export (97 other apps)
Drag & Drop Interface (101 other apps)
Electronic Payments (87 other apps)
Product Catalog (78 other apps)
Reporting & Statistics (89 other apps)
Search Functionality (92 other apps)
Social Media Integration (68 other apps)
Template Management (66 other apps)
Third Party Integration (137 other apps)
Website Management (65 other apps)
eCommerce Integration (67 other apps)
eCommerce Management (79 other apps)

Mobile apps

iOS App


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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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ePly Feature Reviews

25 reviewers had the following to say about ePly's features:

Angela Forte

ePly Event Registration software is easy to use and and the support staff is fantastic!

2018-07-20

Being able to deliver a registration form that is easy to use, with a modern look to our clients has been a great benefit!

Pros

ease of use, forms being on one page, flexibility with custom reporting, ability to easily move sections within the form, robust knowledge basis, wait-list feature.

Cons

system font management unable to update multiple records at once, unable to copy and group records together, dashboard registration count (daily) becomes illegible after a high number of registrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
adrienne richard

Great software. Relatively intuitive, excellent customer service.

2018-07-19

Pros

Very easy to access telephone assistance.

Cons

Help section should include more screen captures to direct reader to specific functionalities more clearly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Bryan Darr

90% of what I want.

2018-03-16

Pros

Excellent support, customizable validators and reports.

Cons

Some of the sent emails notifications show up in green, others red.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Ells

Could ask for an easier system with all the bells and whistles

2016-11-21

Page design, registration workflow, stripe payment processes, email notification, badge, custom reporting.

Pros

Page design, registration workflow, stripe payment processes, email notification, badge, custom reporting.

Cons

It would have been nice to be able to upload a spreadsheet with discount codes, I had 100's to manage and tweaking them individually was a bit of a pain but not a show stopper..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Housden

PRIMED Education

2011-05-26

If we have any questions the staff are willing to address them and also help make changes to the form. We will continue to use eply for our business into the foreseeable future.

Pros

-Security of our customers data -Great customer service -Ability to reproduce forms -Downloadable formats and ability to leave notes -Also like the ability to customize a report.

Cons

Unable to delete mistakes that are made after entering payments The form and setting up the forms are easy to do once you become familiar with the system and formatting, but it was initially quite a challenge.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Events Services company, 1-10 employees)

Great affordable product with responsive support

2019-03-10

Pros

Easy to use, friendly and fast support, excellent value

Cons

No audit log, hard to integrate travel data

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Randy LaBonte

The best integrate registration package ever!

2016-06-30

Now all my data is integrated through one input portal that covers different rate types (members/non/group), time (early/reg/late) but the system also generates invoices automatically saving me countless hours.

Pros

Goodbye Google forms, Avery Word name tags, multiple data entries into combined files!

Cons

difficult to learn as it is sophisticated - all that went by the wayside with great support and documentation!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenny Davis

Customer Service and Customization is AWESOME

2019-01-09

We are an Association Management company and occasionally our smaller clients or events-only clients need purely a registration system. ePly is filling that need!

Pros

Their customer service is uncompareable. The knowledge base is great and the live chat support is AMAZING. They are extremely responsive and very helpful.

Cons

Basically everything must be built from scratch, which lends itself to customization. However, it also is quite tedious as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carol Ford

Excellent product and superior customer service.

2018-07-19

Easy to set up, easy to create reports.

Pros

The product is very easy to use.

Cons

I honestly can't think of a downside to the software. I've been using ePly for 2 of my clients for 10+ years. Some of my other clients use other software but they can't compare to ePly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jannaya Friggstad Jensen

A great platform for event registration

2019-10-03

Very positive overall. We are glad we made the switch to ePly.

Pros

Now that some of our forms our, live they have been working very well for us so far.

Cons

It would be nice to have a few more aspects of the form-building interface automated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen Ewing

Canon VIP Customer Event

2014-08-05

Ability to export entire database makes reporting a breeze.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ePly Services


Dear Karen, Thank you for the feedback, we've added a mass update feature to our roadmap. Sincerely, Graham H., Developer.

Read more
Jackie Lewis

Great product and support!

2019-10-28

Great support and always helpful!

Pros

reports and ease of entry.

Cons

need to have more detail for report generating and discounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Clive Grimsley

great customer service, great usability, difficult and complicated reporting and invite campaigns

2015-10-01

However, I find reporting can be extremely time consuming: I know this would be difficult because of the way the forms are setup, but to have reports that could pull all the question answers from a specific section (e.g. travel requirements report, hotel requirements report, contact information report, etc.) would be extremely helpful.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Linda Suveges

Excellent. Software worked well, staff was most helpful, no glitches at all.

2018-05-11

Registration was less labor intensive for participants, and for the organizers. Data was accurate and immediately available and easy to use (e.g., to create reports on different sessions).

Pros

The ease of use for me as the data manager was also outstanding - once I had a bit of training I was able to monitor as needed, download data, and adjust registrations as needed (e.g. to change from pending to live once a cheque was received).

Cons

Putting together the post-conference survey was cumbersome and not intuitive. However, with help from the team, I was able to get it done on my own, so it did work!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue Maier

Very flexible and easy to use

2017-02-02

I created a pretty complicated registration form (complicated for me, easy for the person to register) in a day.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Keryn Leuf

Love the ease for my customers, needs better functionality

2019-10-16

Pros

It is very easy for my clients and customers to use, other than the invoices my clients LOVE this system.

Cons

Every time I want certain features in my registration forms I have to ask support to do it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy Amyotte

We have used it for 3 conferences and 1 webinar registration

2015-10-04

The reports can all be customized to what you need.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Devon Knight

I've relied on ePly for more than a decade and over 75 events

2014-06-06

I appreciate the ease of building custom forms that look good and can be used flexibly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Minton

Flexible event registration system

2016-04-01

Multiple delegates registered on one form E-Ticketing Badge printing Multi language support (additional languages on request) Great team of developers behind the product who listen

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lynn Monaghan

Badge Scanning Functionality

2019-10-10

Pros

We were interested in implementing badge scanning at our events and ePly gave us the ability to do that with an easy to use interface.

Cons

The way the system is built meant that I still had to do some manual work in order to get what I needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelley Johnson

Excellent Customer Service with ePly

2014-08-04

I very much like the hands-on aspect so I can go in and personalize each form specific to that client and our needs, and that I can access the data at any time..

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ePly Services


Dear Shelley, We are thrilled to have been working with you through the years! Thanks for taking the time to write your feedback. We truly appreciate it! And thank you for passing along your confidence in our system to other people who may require an online registration service. Sincerely, Roger S., Event Registration Software Specialist.

Read more
Franklin Smith

ISAAC Conference 2014

2014-08-05

I was very pleased with the functionality available in your product, and with the support provided.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ePly Services


Dear Franklin, Thank you for taking the time to write your feedback. I'm happy that we provided you with the confidence and organization for your Conference registration. We look forward to working with you for the 2016 Conference and future events. Sincerely, Roger S., Event Registration Software Specialist.

Read more
Alicia Henderson

Cost-effective registration solution

2015-07-17

The software seems well-equipped to handle our programming needs, including various registration categories, access codes, multiple price-points, capacity limits, etc.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Doreen Myers

ePLY Experience is outstanding!

2014-06-04

Reports - Easy to set up and customize based on what required for various aspects of event planning Support - Outstanding ... always responsive and solution oriented

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ePly Services


Thanks Doreen, it was great working with you and look forward to the opportunity of working with you again.

Read more
Cyril Lopez

Eply gets it

2011-05-20

Great people, always looking out for your business needs, and aware of your brand value, coupled with an excellent cost-effective system delivering superior results.

Pros

- The eply team understands what is quality customer service and provides it in abundance. - They go out of their way to make the customer happy without promising what they cannot deliver. - The system is set-up as well as user friendly. The registration logic is intuitive to user. Not a single complaint since 2008 and after 3000+ registrants

Cons

It does not make expresso

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more