FORM.com Features

FORM.com

Mobile Forms Software for Inspection, Audits, Safety Checks

4.61/5 (23 reviews)

FORM.com Feature Summary

  • AD Integration
  • Set automatic notification
  • Task management helps to set reminders
  • Integration with SalesForce
  • Develop customized forms
  • Generate custom reports
  • HIPAA compliancy certifications
  • Offline access to forms available
  • Analyze audit data in real-time
  • Web traffic is secured with SSL in transit
  • Schedule audit reviews automatically
  • Integration with SalesForce & QlikView
  • Automates work orders
  • Workflow management
  • Forms can instantly alert users
  • Importing data from outside applications
  • Customizable questions
  • Conditional task and event management
  • BI Dashboards

Competitor Feature Comparison

API
Access Controls/Permissions
Active Directory Integration
Alerts / Escalation
Alerts/Notifications
App Management
Appointment Management
Approval Process Control
Archiving & Retention
Asset Tracking
Assignment Management
Audit Management
Audit Planning
Audit Trail
Barcode / Ticket Scanning
Benchmarking
Business Process Control
CRM
Certification & Licensing
Change Management
Collaboration Tools
Commercial Properties
Complaint Management
Compliance Management
Compliance Tracking
Content Library
Contract/License Management
Contractor Management
Corrective and Preventive Actions (CAPA)
Customer Database
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Capture and Transfer
Data Collection
Data Import/Export
Data Management
Data Quality Control
Data Verification
Defect Tracking
Demand Forecasting
Digital Signature
Dispatch Management
Document Coding & Control
Document Management
Drag & Drop
EDI
Electronic Forms
Electronic Signature
Environmental Compliance
Equipment Management
Equipment Tracking
Event Triggered Actions
Exceptions Management
FDA Compliance
Facility Scheduling
File Management
Fixed Asset Management
Forms Automation
Forms Creation & Design
Forms Management
Full Text Search
GPS
HIPAA Compliant
Hazardous Materials Management
Image Capture
Image Editing
Incident Management
Incident Reporting
Individualized Assessments
Industrial Safety Management
Inspection Management
Internal Controls Management
Inventory Control
Inventory Management
Investigation Management
Issue Management
Job Management
Knowledge Base Management
Legal Risk Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Device Management
Multi-Language
Multi-User Collaboration
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Offline Access
Operational Risk Management
Order Management
Performance Metrics
Preventive Maintenance
Process/Workflow Automation
Proctoring
Production Management
Project Management
Projections
Quality Assurance
Quality Control
Quotes/Estimates
Real Time Analytics
Real Time Reporting
Reminders
Repair Tracking
Report Templates
Reporting/Analytics
Reputational Risk Management
Residential Properties
Risk Assessment
Risk Management
Room Scheduling
Routing
SSL Security
Safety Incident Management
Scheduling
Scoring
Self Service Portal
Shipping Management
Skill Testing
Space Management
Supplier Management
Supplier Quality Control
Survey/Poll Management
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Test/Quiz Creation
Third Party Integrations
To-Do List
Traceability
Training Management
Transportation Management
Vendor Management
Version Control
Visitor Management
Warehouse Management
Web Forms
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Active Directory Integration
Alerts / Escalation
Alerts/Notifications
App Management
Appointment Management
Approval Process Control
Archiving & Retention
Asset Tracking
Assignment Management
Audit Management
Audit Planning
Audit Trail
Barcode / Ticket Scanning
Benchmarking
Business Process Control
CRM
Certification & Licensing
Change Management
Collaboration Tools
Commercial Properties
Complaint Management
Compliance Management
Compliance Tracking
Content Library
Contract/License Management
Contractor Management
Corrective and Preventive Actions (CAPA)
Customer Database
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Capture and Transfer
Data Collection
Data Import/Export
Data Management
Data Quality Control
Data Verification
Defect Tracking
Demand Forecasting
Digital Signature
Dispatch Management
Document Coding & Control
Document Management
Drag & Drop
EDI
Electronic Forms
Electronic Signature
Environmental Compliance
Equipment Management
Equipment Tracking
Event Triggered Actions
Exceptions Management
FDA Compliance
Facility Scheduling
File Management
Fixed Asset Management
Forms Automation
Forms Creation & Design
Forms Management
Full Text Search
GPS
HIPAA Compliant
Hazardous Materials Management
Image Capture
Image Editing
Incident Management
Incident Reporting
Individualized Assessments
Industrial Safety Management
Inspection Management
Internal Controls Management
Inventory Control
Inventory Management
Investigation Management
Issue Management
Job Management
Knowledge Base Management
Legal Risk Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Device Management
Multi-Language
Multi-User Collaboration
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Offline Access
Operational Risk Management
Order Management
Performance Metrics
Preventive Maintenance
Process/Workflow Automation
Proctoring
Production Management
Project Management
Projections
Quality Assurance
Quality Control
Quotes/Estimates
Real Time Analytics
Real Time Reporting
Reminders
Repair Tracking
Report Templates
Reporting/Analytics
Reputational Risk Management
Residential Properties
Risk Assessment
Risk Management
Room Scheduling
Routing
SSL Security
Safety Incident Management
Scheduling
Scoring
Self Service Portal
Shipping Management
Skill Testing
Space Management
Supplier Management
Supplier Quality Control
Survey/Poll Management
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Test/Quiz Creation
Third Party Integrations
To-Do List
Traceability
Training Management
Transportation Management
Vendor Management
Version Control
Visitor Management
Warehouse Management
Web Forms
Work Order Management
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Active Directory Integration
Alerts / Escalation
Alerts/Notifications
App Management
Appointment Management
Approval Process Control
Archiving & Retention
Asset Tracking
Assignment Management
Audit Management
Audit Planning
Audit Trail
Barcode / Ticket Scanning
Benchmarking
Business Process Control
CRM
Certification & Licensing
Change Management
Collaboration Tools
Commercial Properties
Complaint Management
Compliance Management
Compliance Tracking
Content Library
Contract/License Management
Contractor Management
Corrective and Preventive Actions (CAPA)
Customer Database
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Capture and Transfer
Data Collection
Data Import/Export
Data Management
Data Quality Control
Data Verification
Defect Tracking
Demand Forecasting
Digital Signature
Dispatch Management
Document Coding & Control
Document Management
Drag & Drop
EDI
Electronic Forms
Electronic Signature
Environmental Compliance
Equipment Management
Equipment Tracking
Event Triggered Actions
Exceptions Management
FDA Compliance
Facility Scheduling
File Management
Fixed Asset Management
Forms Automation
Forms Creation & Design
Forms Management
Full Text Search
GPS
HIPAA Compliant
Hazardous Materials Management
Image Capture
Image Editing
Incident Management
Incident Reporting
Individualized Assessments
Industrial Safety Management
Inspection Management
Internal Controls Management
Inventory Control
Inventory Management
Investigation Management
Issue Management
Job Management
Knowledge Base Management
Legal Risk Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Device Management
Multi-Language
Multi-User Collaboration
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Offline Access
Operational Risk Management
Order Management
Performance Metrics
Preventive Maintenance
Process/Workflow Automation
Proctoring
Production Management
Project Management
Projections
Quality Assurance
Quality Control
Quotes/Estimates
Real Time Analytics
Real Time Reporting
Reminders
Repair Tracking
Report Templates
Reporting/Analytics
Reputational Risk Management
Residential Properties
Risk Assessment
Risk Management
Room Scheduling
Routing
SSL Security
Safety Incident Management
Scheduling
Scoring
Self Service Portal
Shipping Management
Skill Testing
Space Management
Supplier Management
Supplier Quality Control
Survey/Poll Management
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Test/Quiz Creation
Third Party Integrations
To-Do List
Traceability
Training Management
Transportation Management
Vendor Management
Version Control
Visitor Management
Warehouse Management
Web Forms
Work Order Management
Workflow Management
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Mobile apps

iOS App


39 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


137 reviews

FORM.com Feature Reviews

15 reviewers had the following to say about FORM.com's features:

Assunta D.

Provides great form creation infrastructure and increases data collection capability

2020-11-28

Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.

Pros

Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Cons

Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter L.

An effective, intuitive and efficient solution for any and all assessments/questionnaires/etc.

2016-12-14

Form.Com offers solutions from simple customer care questionnaires to complex task management. Start with the simple work and move into the complex as your experience with the product increases - it can really be "all things to all people" for any interactive dialogue with customers or suppliers.

Pros

Simple, intuitive, scalable; exceptionally well supported

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering FORM.com

Start with the simplest requirement. You will quickly see additional opportunities and you will enter a progressive learning curve.

Source: Capterra
Helpful?   Yes   No
Read more
Marc H.

fantastic software that can transform the use of evidence, and simplify life

2014-12-11

By creating a simple elegant interface, with the ease of programming, and the ability to customize reports, it is an ideal package for helping educators understand and use evidence.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Emily L.

Excellent Data Entry Program

2017-01-14

It's helpful that you can grant (or deny) access to other employees on the forms.

Pros

Great customer service, offline mode, grant/deny access to forms, photo input in forms.

Cons

No cons thus far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering FORM.com

Inquire with customer service with any issues, they're very helpful!

Source: Capterra
Helpful?   Yes   No
Read more
Phil M.

A product that meets all of our requirements

2016-09-15

We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre.

Pros

The software can be accessed on any platform and the system is being constantly improved.

Cons

If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering FORM.com

If you're looking for enterprise level data capture, then I'd recommend form.com.

Source: Capterra
Helpful?   Yes   No
Read more
Jake I.

Customize City!

2018-06-27

Pros

A lot more options than Microsoft's attempt at "Forms." Feature packed!

Cons

Not very easy to use without training videos.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, 1-10 employees)

Easy to use

2018-12-14

Pros

It was easy to use with out a lot of problems

Cons

Doesn't interface well with word or office suite

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason B.

Form.com and Key Survey Is the Best Form and Survey Software I've Ever Used

2017-03-06

But once you know it - you can create dozens of forms that do powerful things like Skip Logic and collect Photos with ease. 3) Features & Functionality - I think that Form.com, especially with their API, has the best features. 4) Customer Support is outstanding - every person I have worked with at World App is world class. 5) Value for Money - I would say that there might be less costly solutions out there - but World Apps willingness to work with you and for the overall value you get - I would put it right at the top.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Guy P.

Early stages, decently impressed

2017-01-06

They also provide API use that I have not tested as of yet (but will be using eventually).

Pros

Flexibility and potential for workarounds

Cons

High learning curve for advanced features. Would like to see more flushed out advanced features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt C.

Mortgage Field Inspections

2019-02-15

There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.

Pros

It is very simplistic and easy to navigate around.

Cons

The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michael L.

Amazing Features and Flexibility

2016-12-12

After an extensive RFP for a new survey provider, we landed on Form.com, and have a fantastic experience since. The software is loaded with features and is flexible enough to handle all of our demands. Customer support is very responsive and knowledgeable. Love it!!

Pros

You can accomplish almost anything you want with this tool.

Cons

I always feel like I need more training so that I can better understand some of the features/capabilities we don't use. That's more of a "me" issue than the software ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex R.

Value For Money And Technically Advanced

2017-02-04

It's a good tool and time saver too.

Pros

Running is smooth and easy to use (both online and offline)

Cons

Wait a while to create a new task

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering FORM.com

Just the right for all

Source: Capterra
Helpful?   Yes   No
Read more
Matt C.

Very user friendly. Very easy to use.

2017-06-13

This has created a very easy process for auditing restaurants and maintaining consistency across the markets.

Pros

It is very easy for new users to implement this platform in their restaurants.

Cons

Although once you get the full training, it is very easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Herbert L. D.

Integration with OpsAssure

2014-12-13

With Form.com, OpsAssure is looking forward to enhanced integration and penetration into verticals where our combined solution set makes sense for small and medium sized businesses.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hugh M.

Just working on my first ever form on form.com

2016-12-12

I'm currently working on my first ever form on form.com So far I've set-up almost 1,200 elements to the form (a building audit form) and it has been easier than expected.

Pros

Ease of Use Nifty features Great Plugins

Cons

Not enough instructional videos

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more