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The Digital Assistant for the Frontline
FORM OpX Features
Features Summary
Functionality
4.2
/5
28
Total features
215
20 categories
FORM OpX features
Common features of Incident Management software
Screenshots
Contenders comparison
Common FORM OpX comparisons
Reviewers who mentioned features said:
Assunta D.
Consumer Electronics, 1,001-5,000 employees
Used other for 6-12 months
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Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.
Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.
Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.
Santino M.
Education Management, 501-1,000 employees
Used weekly for 6-12 months
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Form OpX has excellent form building capabilities. All options for data entry are available making forms easy to customize based on the purpose. This software has allowed for us to collect user information in a very efficient way. Very easy to navigate.
The app tends to lag at times however minor updates should address this issue.
Karl Rodrigue C.
Cosmetics, self-employed
Used daily for 2+ years
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my experience with this software did not convince me and in this sector I find that the competitors do much better and at a lower price
an application that improves its service by collecting data from its customers with very good statistical tools we can see the customer is satisfied and make decisions
on android the application is not doing well. some update is considered to make it more stable and better grip.
Michel G.
Medical Devices, 201-500 employees
Used daily for 2+ years
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Overall I rate this product as good. We use it in critical processes and it works well. The support team is responsive in acknowledging a problem reported. Sometimes fix can be long coming. Note: A problem is not always a fault it can also be an issue at the user-end.
1. The ability to fill forms easily (dropdowns, radio buttons, tick boxes). 2. The ability to have checks and logic in the forms. 3. The ability to collect signatures and create PDF output which are of regulatory importance. 4. The ability to integrate with our in-house applications through the API.
1. The design and underlying meta-data of forms is a bit rigid. 2. There lacks some flexibility which affects maintainability. 3. The lack of a sandbox for testing.
Phil M.
Farming, 1,001-5,000 employees
Used daily for 1-2 years
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We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.
The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement. The software can be accessed on any platform and the system is being constantly improved.
If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.
Ryan D.
Used daily for 2+ years
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The ability to customize nearly everything. The large database of interactive logic makes the forms your own.
Initially it was geared more towards just surveys. It has started to evolve to be more robust though.
Jason B.
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We utilize Form.com for doing quality control in the construction industry. The ability for us to be able to capture data in real time, out in the field and the type of data we are able to capture - along with the speed of the upload back to our servers - makes Form.com the best Form Software that we have used. We have utilized everything from custom built to large enterprise software for forms...
No pros were added to this review
No cons were added to this review
Matt C.
1-10 employees
Used daily for 6-12 months
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There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.
It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.
For the android app, on a new Android Pixel XL phone, the app has some issues. The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry. The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether. This app has also lost complete inspections and all photos with no record that they ever existed.
Emily L.
Retail, self-employed
Used daily for less than 6 months
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I use Form.com for data entry for my business and find it to be a very smooth and efficient program. It's got great plugins and it easy to use; I am not technologically inept but I am also not the most tech savvy person and I find this program to be very user-friendly. It's helpful that you can grant (or deny) access to other employees on the forms. There is an offline mode also, which has been great for my team on certain occasions. You can also attach photos in the forms which is a must for my company. This is a very versatile program that has numerous features and functionality beyond what we use it for. I would highly recommend Form.com to any business or individual that is looking for a good quality data entry program.
Great customer service, offline mode, grant/deny access to forms, photo input in forms.
No cons thus far
Guy P.
Environmental Services, 201-500 employees
Used weekly for less than 6 months
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Above and beyond anything, Form.com has an amazing support team. They are very easy to access (web chat within the program) and are very helpful. The program itself has a large number of features which hurts its ease of use. There are "lots of ways to skin the cat" which is a double edge sword. Many options are great but can get confusing if it's not streamlined. There are elements that the program...
Flexibility and potential for workarounds
High learning curve for advanced features. Would like to see more flushed out advanced features.
Peter L.
Financial Services, 1-10 employees
Used weekly for 2+ years
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Form.Com offers solutions from simple customer care questionnaires to complex task management. Start with the simple work and move into the complex as your experience with the product increases - it can really be "all things to all people" for any interactive dialogue with customers or suppliers. Strongly recommended!
Simple, intuitive, scalable; exceptionally well supported
No cons were added to this review
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