Most popular features of all Website & eCommerce apps
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
15 reviewers had the following to say about FORM.com's features:
Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.
Pros
Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.
Cons
Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
Form.Com offers solutions from simple customer care questionnaires to complex task management. Start with the simple work and move into the complex as your experience with the product increases - it can really be "all things to all people" for any interactive dialogue with customers or suppliers.
Pros
Simple, intuitive, scalable; exceptionally well supported
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Recommendations to others considering FORM.com
Start with the simplest requirement. You will quickly see additional opportunities and you will enter a progressive learning curve.
By creating a simple elegant interface, with the ease of programming, and the ability to customize reports, it is an ideal package for helping educators understand and use evidence.
It's helpful that you can grant (or deny) access to other employees on the forms.
Pros
Great customer service, offline mode, grant/deny access to forms, photo input in forms.
Cons
No cons thus far
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering FORM.com
Inquire with customer service with any issues, they're very helpful!
We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre.
Pros
The software can be accessed on any platform and the system is being constantly improved.
Cons
If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering FORM.com
If you're looking for enterprise level data capture, then I'd recommend form.com.
Pros
A lot more options than Microsoft's attempt at "Forms." Feature packed!
Cons
Not very easy to use without training videos.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
But once you know it - you can create dozens of forms that do powerful things like Skip Logic and collect Photos with ease. 3) Features & Functionality - I think that Form.com, especially with their API, has the best features. 4) Customer Support is outstanding - every person I have worked with at World App is world class. 5) Value for Money - I would say that there might be less costly solutions out there - but World Apps willingness to work with you and for the overall value you get - I would put it right at the top.
They also provide API use that I have not tested as of yet (but will be using eventually).
Pros
Flexibility and potential for workarounds
Cons
High learning curve for advanced features. Would like to see more flushed out advanced features.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.
Pros
It is very simplistic and easy to navigate around.
Cons
The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
After an extensive RFP for a new survey provider, we landed on Form.com, and have a fantastic experience since. The software is loaded with features and is flexible enough to handle all of our demands. Customer support is very responsive and knowledgeable. Love it!!
Pros
You can accomplish almost anything you want with this tool.
Cons
I always feel like I need more training so that I can better understand some of the features/capabilities we don't use. That's more of a "me" issue than the software ...
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
It's a good tool and time saver too.
Pros
Running is smooth and easy to use (both online and offline)
Cons
Wait a while to create a new task
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Recommendations to others considering FORM.com
Just the right for all
This has created a very easy process for auditing restaurants and maintaining consistency across the markets.
Pros
It is very easy for new users to implement this platform in their restaurants.
Cons
Although once you get the full training, it is very easy.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
With Form.com, OpsAssure is looking forward to enhanced integration and penetration into verticals where our combined solution set makes sense for small and medium sized businesses.
I'm currently working on my first ever form on form.com So far I've set-up almost 1,200 elements to the form (a building audit form) and it has been easier than expected.
