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Formstack Forms vs Dub InterViewer Comparison

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Overview

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

A data collection software that provides organizations with telephone, face-2-face, and internet research from one centralized cloud-platform

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

19

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

8400

/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

44

32

8

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

5

4

3

2

1

11

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.

Pros

Not enoughreviews yet

Cons

Mislead by Staff in regards to Infusionsoft Integration, Won't Provied Refund From Their Mistake.
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
This has been my single worst customer service/support experience ever.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features91
  • 360 Degree Feedback
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • Anti Spam
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Auto-Dialer
  • Autofill
  • Badge Management
  • Batch Processing
  • Benchmarking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Collections Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Conditional Logic
  • Contact Management
  • Content Library
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Transformation
  • Design Management
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Event Management
  • Event Registration
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Grant Management
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Image Library
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multiple User Accounts
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Order Processing
  • Panel Management
  • Payment Processing
  • Performance Appraisal
  • Phone-Based
  • Predictive Dialer
  • Process Control
  • Process/Workflow Automation
  • Projections
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Volunteer Management
  • Web Forms
  • Workflow Configuration
  • Total features42
  • 360 Degree Feedback
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • Anti Spam
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Auto-Dialer
  • Autofill
  • Badge Management
  • Batch Processing
  • Benchmarking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Collections Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Conditional Logic
  • Contact Management
  • Content Library
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Transformation
  • Design Management
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Event Management
  • Event Registration
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Grant Management
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Image Library
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multiple User Accounts
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Order Processing
  • Panel Management
  • Payment Processing
  • Performance Appraisal
  • Phone-Based
  • Predictive Dialer
  • Process Control
  • Process/Workflow Automation
  • Projections
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Volunteer Management
  • Web Forms
  • Workflow Configuration

Integrations

  • Total integrations107
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Formstack Forms vs. Dub InterViewer

See how Formstack Forms and Dub InterViewer stack up against each other by comparing features, pricing, ratings, integrations, security & more.