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Formstack Forms vs HubSpot Marketing Hub Comparison

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Overview

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

Category Leaders

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

44

32

8

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

2,640

1,508

279

41

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.

Pros

I love the flexible nature that comes with the usage of this application and the user-friendly quality that makes it easy to read and interprete flow charts with ease.
This software supports all business sizes from small to big hence facilitating growth of the whole enterprise. A good emailing platform really makes record keeping easy and efficient.
A very strong customer support which is responsive in time ensures a stable and strong market growth. Its ability to provide a mobile app really gives my business an edge to boom.

Cons

Mislead by Staff in regards to Infusionsoft Integration, Won't Provied Refund From Their Mistake.
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
This has been my single worst customer service/support experience ever.

Cons

I am disappointed with the number of panel limits you can have with the contracted plan. The other disadvantage is that UX can be tricky at times.
Any interactions with any person who works at HubSpot. Arrogant, rude, condescending, lacking any understanding of business rules.
It's frankly disgusting that this company relies on such draconian measures as a source of revenue.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features92
  • 360 Degree Feedback
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Audit Management
  • Auto-Responders
  • Autofill
  • Automated Publishing
  • Badge Management
  • Batch Processing
  • Business Process Automation
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Compliance Tracking
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Profiling
  • Data Synchronization
  • Deadline Management
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Registration
  • Event Triggered Actions
  • File Sharing
  • File Storage
  • Form Builder
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Goal Setting / Tracking
  • Google Analytics Integration
  • Grant Management
  • Graphical Workflow Editor
  • Group Posting
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Image Library
  • Interaction Tracking
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Link Management
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Survey
  • Moderation
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Order Processing
  • Payment Processing
  • Pipeline Management
  • Post Management
  • Post Scheduling
  • Process Control
  • Process/Workflow Automation
  • Promotions Management
  • Prospecting Tools
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Editing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Response Quotas
  • Response Validation
  • Responsive
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Spam Blocker
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • User Management
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Workflow Configuration
  • Total features110
  • 360 Degree Feedback
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Audit Management
  • Auto-Responders
  • Autofill
  • Automated Publishing
  • Badge Management
  • Batch Processing
  • Business Process Automation
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Compliance Tracking
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Profiling
  • Data Synchronization
  • Deadline Management
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Registration
  • Event Triggered Actions
  • File Sharing
  • File Storage
  • Form Builder
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Goal Setting / Tracking
  • Google Analytics Integration
  • Grant Management
  • Graphical Workflow Editor
  • Group Posting
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Image Library
  • Interaction Tracking
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Link Management
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Survey
  • Moderation
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Order Processing
  • Payment Processing
  • Pipeline Management
  • Post Management
  • Post Scheduling
  • Process Control
  • Process/Workflow Automation
  • Promotions Management
  • Prospecting Tools
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Editing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Response Quotas
  • Response Validation
  • Responsive
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Spam Blocker
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • User Management
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Workflow Configuration

Integrations

  • Total integrations109
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations497
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk