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Formstack Forms vs Jira Comparison

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Overview

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

7

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

44

32

8

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

5,448

3,994

951

125

57

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.

Pros

Perfect for resource management and issue tracking, good for project managers to find out where the team is spending maximum time and helps in bandwidth allocation, understanding team velocity.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.

Cons

Mislead by Staff in regards to Infusionsoft Integration, Won't Provied Refund From Their Mistake.
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
This has been my single worst customer service/support experience ever.

Cons

Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
It has limited number of software integrations. Error notifications can be annoying sometimes.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features92
  • 360 Degree Feedback
  • @mentions
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrator Level Control
  • Agile Methodologies
  • Alerts/Notifications
  • Anti Spam
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Attendee Tracking
  • Audit Trail
  • Autofill
  • Backlog Management
  • Badge Management
  • Batch Processing
  • Budgeting/Forecasting
  • Bug Tracking
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Change Management
  • Charting
  • Class Registration
  • Click Tracking
  • Code Promotion
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Conflict Tracking
  • Contact Management
  • Continuous Delivery
  • Continuous Deployment
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Defect Tracking
  • Deliverables Management
  • Deployment Management
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Management
  • Event Registration
  • File Sharing
  • File Storage
  • Financial Management
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Grant Management
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Idea Management
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multiple User Accounts
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Order Processing
  • Payment Processing
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Control
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Refund Management
  • Registration Management
  • Release Management
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Response Quotas
  • Response Validation
  • Roadmapping
  • SSL Security
  • Search/Filter
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Software Development
  • Source Control
  • Spend Management
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Support Audio/Images/Video
  • Supports Agile
  • Supports Scrum
  • Survey Builder
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Templates
  • Test Case Tracking
  • Test Library Maintenance
  • Test Run Tracking
  • Testing Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • URL Customization
  • User Level Management
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Volunteer Management
  • Web App Development
  • Web Forms
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Total features145
  • 360 Degree Feedback
  • @mentions
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrator Level Control
  • Agile Methodologies
  • Alerts/Notifications
  • Anti Spam
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Attendee Tracking
  • Audit Trail
  • Autofill
  • Backlog Management
  • Badge Management
  • Batch Processing
  • Budgeting/Forecasting
  • Bug Tracking
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Change Management
  • Charting
  • Class Registration
  • Click Tracking
  • Code Promotion
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Conflict Tracking
  • Contact Management
  • Continuous Delivery
  • Continuous Deployment
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Defect Tracking
  • Deliverables Management
  • Deployment Management
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Management
  • Event Registration
  • File Sharing
  • File Storage
  • Financial Management
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Grant Management
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Idea Management
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multiple User Accounts
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Order Processing
  • Payment Processing
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Control
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Refund Management
  • Registration Management
  • Release Management
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Resource Management
  • Response Quotas
  • Response Validation
  • Roadmapping
  • SSL Security
  • Search/Filter
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Software Development
  • Source Control
  • Spend Management
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Support Audio/Images/Video
  • Supports Agile
  • Supports Scrum
  • Survey Builder
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Templates
  • Test Case Tracking
  • Test Library Maintenance
  • Test Run Tracking
  • Testing Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • URL Customization
  • User Level Management
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Volunteer Management
  • Web App Development
  • Web Forms
  • Widgets
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations109
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations611
  • Authorize.net
  • BigCommerce
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk