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Formstack Forms vs Lumen5 Comparison

Overview

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

Lumen5 is a cloud-based video making solution designed to help businesses manage processes related to creating and editing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(90)

5

4

3

2

1

44

32

8

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

77

28

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
I love how easy to use and collect safe formstack is. It was easy to navigate and use from the get go.

Pros

Lumen5 is the best video creation platform available. I feel happy and grateful to have been one of the first users in the community.
The workflow provides the BEST solution for rapidly producing video content. The speed at which content is produced makes this a clear winner.
Customer support initially was not that great but when communicated in great detail came back with very positive approach.

Cons

Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back.
This has been my single worst customer service/support experience ever.
When all the text is stuck the same size, the question and list of checkbox answers, it is kind of overwhelming, and customers in a hurry get lost and have to go back and re-read.

Cons

It really begins a pain when it does not extract the actual article from the link but extracts all other paragraphs from the link.
Also the inability to do voice overs takes from this software.
As an experienced videographer it is very limited to features.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features91
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • Animation
  • Anti Spam
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Audio Capture
  • Autofill
  • Badge Management
  • Batch Processing
  • Brand Overlay
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Event Management
  • Event Registration
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Grant Management
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Image Editing
  • Image Library
  • Labeling
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multimedia Support
  • Multiple Format Support
  • Multiple User Accounts
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Order Processing
  • Payment Processing
  • Predictive Analytics
  • Process Control
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Speed Adjustment
  • Support Audio/Images/Video
  • Supports HD Resolution
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Templates
  • Text Editing
  • Text Overlay
  • Text to Video
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Video Creation
  • Video Editing
  • Video Management
  • Video Support
  • Voice-Over / Audio
  • Volunteer Management
  • Watermarking
  • Web Forms
  • Workflow Configuration
  • Workflow Management
  • XML / RSS
  • Total features38
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • Animation
  • Anti Spam
  • Applicant Tracking
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Audio Capture
  • Autofill
  • Badge Management
  • Batch Processing
  • Brand Overlay
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Event Management
  • Event Registration
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Grant Management
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Help Desk Management
  • Image Editing
  • Image Library
  • Labeling
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multimedia Support
  • Multiple Format Support
  • Multiple User Accounts
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Order Processing
  • Payment Processing
  • Predictive Analytics
  • Process Control
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Speed Adjustment
  • Support Audio/Images/Video
  • Supports HD Resolution
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Templates
  • Text Editing
  • Text Overlay
  • Text to Video
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Video Creation
  • Video Editing
  • Video Management
  • Video Support
  • Voice-Over / Audio
  • Volunteer Management
  • Watermarking
  • Web Forms
  • Workflow Configuration
  • Workflow Management
  • XML / RSS

Integrations

  • Total integrations107
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Formstack Forms vs. Lumen5

See how Formstack Forms and Lumen5 stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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