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Formstack Forms vs PaySimple Comparison

Overview

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(90)

5

4

3

2

1

44

32

8

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.2

(76)

5

4

3

2

1

46

17

3

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
I love how easy to use and collect safe formstack is. It was easy to navigate and use from the get go.

Pros

It's super nice not to have to think about it and not to have to chase payments down or remember to do anything, but it's also super easy to make any changes or one off discounts.
This program is a great fit for my small but growing business , the customers liked it and I loved it. I mostly used It to set up clients on auto-debit recurring payments.
For the most part, Paysimple is great. It's super user friendly and whenever I come across something I need more training on, their staff is there to help.

Cons

Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back.
This has been my single worst customer service/support experience ever.
When all the text is stuck the same size, the question and list of checkbox answers, it is kind of overwhelming, and customers in a hurry get lost and have to go back and re-read.

Cons

Ve been fighting with them to return our money and they simply are so inept at their own billing that they can't get our return processed. Horrible company, Horrible customer service.
I tried to cancel our account within the 30 day trial period and they not only didn't issue me return on my payment but charged me for a SECOND month.
At times it can be a little confusing how to do something specific, but there has always been a way, I just had to ask.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features41
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Anti Spam
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Automated Billing
  • Automatic Notifications
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Cash Flow Management
  • Check Processing
  • Click Tracking
  • Collaboration Tools
  • Conditional Logic
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Follow-up Scheduling
  • Forms Management
  • Fraud Detection
  • HIPAA Compliance
  • Help Desk Integration
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multiple User Accounts
  • Offline Access
  • Order Confirmation
  • Order Management
  • Order Tracking
  • Permission Management
  • Process Control
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Registration Management
  • Reminders
  • SSL Security
  • Social Media Integration
  • Status Reporting
  • Status Tracking
  • Subscription Management
  • Third Party Integration
  • Trend Analysis
  • Web Forms
  • Total features41
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Anti Spam
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Automated Billing
  • Automatic Notifications
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Cash Flow Management
  • Check Processing
  • Click Tracking
  • Collaboration Tools
  • Conditional Logic
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Follow-up Scheduling
  • Forms Management
  • Fraud Detection
  • HIPAA Compliance
  • Help Desk Integration
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multiple User Accounts
  • Offline Access
  • Order Confirmation
  • Order Management
  • Order Tracking
  • Permission Management
  • Process Control
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Registration Management
  • Reminders
  • SSL Security
  • Social Media Integration
  • Status Reporting
  • Status Tracking
  • Subscription Management
  • Third Party Integration
  • Trend Analysis
  • Web Forms

Integrations

  • Total integrations107
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations11
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Dropbox Business
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Formstack Forms vs. PaySimple

See how Formstack Forms and PaySimple stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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