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Formstack Forms vs PerfectForms Comparison

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Overview

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

PerfectForms is a solution for building web forms and business applications with drag-and-drop, codeless design tools suitable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

99

5

4

3

2

1

48

34

10

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.9

23

5

4

3

2

1

20

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.

Pros

I liked the ability to build and automate any specific workflow or functionality with an amazing degree degree of detail and precision.
Perfect Forms is a fantastic tool that integrates perfectly with our website. Their customer support has been second to none.
I love that I can create BY MYSELF just about any form I can dream up, and design pretty much any workflow process to go with it.

Cons

Mislead by Staff in regards to Infusionsoft Integration, Won't Provied Refund From Their Mistake.
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
This was our Care team and they were typing notes from a meeting, and this error would cause all the notes to be lost.

Cons

What more could you ask for. And no they didn't pay me to write this!).
Unfortunately our version isn't cloud base, which makes us a little limited in providing access externally.
It manages customer complaints and resolutions.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features78
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Autofill
  • Badge Management
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Charting
  • Class Registration
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Registration
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Data
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rules-Based Workflow
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Web Forms
  • Workflow Configuration
  • Total features31
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Autofill
  • Badge Management
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Charting
  • Class Registration
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Management
  • Event Registration
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Data
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rules-Based Workflow
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Web Forms
  • Workflow Configuration

Integrations

  • Total integrations118
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite
  • Total integrations2
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

EK
AvatarImg

Elizabeth K.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

PerfectForms logo

PerfectForms

PerfectForms Review

Reviewed 4 years ago

Perfect Forms is a fantastic tool that integrates perfectly with our website. Their customer support has been second to none.

Pros

Perfect Forms is a great tool for our online enrollments.

Cons

Steep learning curve for the product. Not the most intuitive to use.

Vendor response

Thank you for the feedback Elizabeth! We're happy to hear PerfectForms is working well for your online enrollment process and you've been happy with our service level.

MV
AvatarImg

Murro V.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PerfectForms logo

PerfectForms

PerfectForms is an excellent product with excellent customer service.

Reviewed 5 years ago

We save at least one employee processing forms. It allow us to receive the necessary releases and permissions.

Pros

I like that it is robustly customizable. It saves at least one full time employee processing forms and data. the complex workflows allow us to receive the necessary releases and permissions.

Cons

No cons were added to this review

JS
AvatarImg

Jon S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PerfectForms logo

PerfectForms

An Excellent Form/Workflow Management Tool

Reviewed 7 years ago

We purchased Perfect Forms in early 2013 to implement a special pricing request and approval system for quoting. We had looked at a number of vendors in the space and chose Perfect Forms based on functionality and ease of use. The business rules, the form itself and the approval logic were all very complex - and we also needed to integrate Perfect Forms with our CRM and Order Processing systems - but despite these challenges and the high volume of requests, the product has delivered and we have been very happy with our decision. We have since added a second renewal calculation application. As a result, I wouldn't hesitate to recommend Perfect Forms for complex workflow applications.

Pros

No pros were added to this review

Cons

No cons were added to this review

JM
AvatarImg

Jason M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PerfectForms logo

PerfectForms

Efficient Workflow Forms Creation

Reviewed 7 years ago

We use this program for many of our forms that require a workflow with conditions. The logic used to do validations and workflow decisions is very straight-forward and designer-oriented. It is a flash-based designer that renders the forms to HTML. It is the top pick of anything like it, we have seen.

Pros

No pros were added to this review

Cons

No cons were added to this review

LH
AvatarImg

Lauren H.

Verified reviewer

Primary/Secondary Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PerfectForms logo

PerfectForms

Great product, great team!

Reviewed 4 years ago

It's great. I am able to create the forms my school district needs, and PerfectForms support is always there when I need a little help.

Pros

It does exactly what we want. It allows us to create powerful online forms in house without having to work directly with code.

Cons

My only complaint (if I had to come up with one) is that the forms are not responsive. Once you set the page size, that's the size it's going to be regardless of the device it's viewed on.

Vendor response

A belated thanks for the review, Lauren! We do have a mobile designer available that supports responsive design but not sure if you were aware of the feature. Please let us know if you are interested in learning more. Thanks!

LH
AvatarImg

Lauren H.

Primary/Secondary Education, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PerfectForms logo

PerfectForms

A Great Tool!

Reviewed 6 years ago

A very powerful yet easy-to-use tool, PerfectForms has been a great asset for our school district. We've been using PerfectForms for several years now, and I've never been disappointed with our decision to go with them. PerfectForms allows me to create forms with complicated workflows and behaviors (it also allows me to create very simple forms as well, of course), and their support staff are always helpful whenever I can't figure out how to do something more advanced. I would highly recommend PerfectForms for anybody looking for a way to easily create online forms.

Pros

No pros were added to this review

Cons

No cons were added to this review

LS
AvatarImg

Laurent S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PerfectForms logo

PerfectForms

Perfect form app!

Reviewed 7 years ago

We're using perfectforms since some years and we're always satisfied of this system. The forms can be customized as we want and they are adapted to all screens. It's a must-have nowadays.

Pros

No pros were added to this review

Cons

No cons were added to this review

ZK
AvatarImg

Zach K.

Insurance, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PerfectForms logo

PerfectForms

MSRB Perfect Forms

Reviewed 4 years ago

At MSRB, we do inspections for insurance companies on commercial properties and dwellings around the state. We also inspect every Fire department in the state of Mississippi and collect fire hydrant information around the state. When I started at the company, we collected all of this information on paper. Which means you would pull a trip and spend a whole week traveling around the state, doing these...

Pros

I looked at multiple products to reduce paper around the office and in the field. Perfect Forms fit exactly what we were looking for. We are able to create our own forms and workflows. I like how we are able to capture data in the field and write to our SQL database, which is published to our website. We are able to pull this data back into a form. Our managers are able to track the full inspection process with customized Dashboards and send notifications. The software is easy to use with drag and drop tools. Perfect Forms does everything we need to perform our job. We have eliminated insane amounts of paper in our day to day operations.

Cons

Before we purchased Perfect Forms, we checked out multiple alternatives. A lot of them were straight out of the box applications that we could have started using immediately. When you start, you are given a blank canvas to build your ideas on so it takes a little time to get spun up and working, but once you have your vision laid out and a solid understanding how the program works, you can build exactly what you want. It is very easy to use. Instead of putting in a support ticket with an out of the box sollution, and most likely an associated fee, to fix any issues we have, I can fix these issues myself within minutes. With a little bit of creativity, you can build your application to look and function however you'd like.

EF
AvatarImg

Elizabeth F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PerfectForms logo

PerfectForms

PerfectForms E-Form Workflow

Reviewed 7 years ago

My organization has used PerfectForms for several years now, starting with their On-Demand offering and then moving to their On-Premise option. I've been very happy with the solution. We had a business need to be able to develop web-based, workflow driven e-forms and we didn't want to need a programmer to do the work. PerfectForms' drag and drop interface provides us with such functionality. We've...

Pros

No pros were added to this review

Cons

No cons were added to this review

PK
AvatarImg

Paul K.

Nonprofit Organization Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PerfectForms logo

PerfectForms

Speed Up Your Internal Processes; Save Time and Money

Reviewed 3 years ago

We deployed PerfectForms to automate a payment approval process. The original manual process included sending hard-copy approval forms around the globe to be signed-off by multiple board officers. Now officers can approve payments from any internet enabled device, with a few clicks. This saves a significant amount of time and manual labour.

Pros

I liked the ability to build and automate any specific workflow or functionality with an amazing degree degree of detail and precision. Forms maintain a highly detailed audit trail of each change that occurs as they make their rounds which is very useful in terms of security.

Cons

There has been very little to complain about with our use of this product or relationship with the company. Developers are competent and easy to work with; support is excellent.

SG
AvatarImg

Scott G.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PerfectForms logo

PerfectForms

Perfectforms lives up to its name

Reviewed 2 years ago

My company had a lot of little workflows that couldn't be adequately captured in our core systems, so we had a lot workflows powered by passing an excel spreadsheet around, etc. PF is a solution that allows me to build a form and a workflow in just a few minutes to automate those processes. We use it for everything from reporting Safety incidents, to managing reservations for company properties, to approving IT new user access requests (access to our IT systems, which have to get approved by a LOT of people). It is used to manage some employee benefits that didn't fit our HR system. It manages customer complaints and resolutions. It manages an employee recognition system. In short, it fills a ton of gaps between our core systems, and allows us to do it in-house and quickly.

Pros

I love that I can create BY MYSELF just about any form I can dream up, and design pretty much any workflow process to go with it. It has great integration with my internal databases, so I can pre-populate form fields based on who has opened the form, and can interface data in my forms both to and from my other systems.

Cons

Old versions didn't work as well as the new 6.x version. I had previously given PerfectForms a less than stellar rating for some of those problems. This new version seems to have solved them all, and is 100% HTML based, so no more problems with using Flash.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Automotive,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

PerfectForms logo

PerfectForms

Working with perfectforms has been a good experience since day one.

Reviewed 5 years ago
Pros

Customer Service has been very good which I think is important for a company to set itself apart from others. But mostly what I like and why I went with perfectforms was for the ease of setting up and creating my database solution. Both the forms and reports are easy to assemble and use. And this allowed us to get all our data in one place and make it quickly accessible for all team members.

Cons

No cons were added to this review

Vendor response

Thank you for sharing your feedback about your experience with PerfectForms! I will pass along the comments on our customer service to the Support Team.

BN
AvatarImg

Boris N.

201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

PerfectForms logo

PerfectForms

Limitless Applications

Reviewed 6 years ago

We are using PerfectForms across our business for all documentation which requires work flow management or approval. Every software has its limitation, but with the eforms made through PerfectForms are limitless. I was in a project to implement a CPQ solution which could interface with our ERP system to facilitate the expansion of our business. We extensively researched what was available in the...

Pros

I have created forms using Visio Studio in conjunction with MS Access SQL, Dreamweaver and have attempted using SharePoint. I find them all tedious in a way where one would require a background in web development or coding to produce something that is at a professional level. With Perfectforms, the end product can be outstanding for users at a basic level of "computers". It is split into three main...

Cons

To be clear, we are currently using version 2.0 which is Flash base. I think it would be nice if it is possible to import vector graphics (dxf, eps, svg, etc.) which could improve the sharpness of the visuals in comparison with raster images. Or maybe the ability to draw your own. Unfortunately our version isn't cloud base, which makes us a little limited in providing access externally. Another limitation I came across with importing videos to be embed was limited to be under 10 minutes, however there are work around for this. Overall, the functions of the form and reporting is not limited but I wanted to push the boundaries to make it a good looking form. We do intend to look into the upgrade to HTML 5 and cloud capabilities.