inSided Features List

inSided

Build & manage custom online communities

4.17/5 (6 reviews)

inSided Feature Summary

  • Discussion forums
  • Ratings & reviews
  • Product Q&As
  • Rewards management
  • Research & co-creation
  • News & blogs
  • Customizable branding
  • User segmentation
  • Content personalization
  • Custom domain names
  • Customized metadata
  • Role-based permissions
  • Private communities
  • Invitations
  • Analytics & reporting
  • Social Sign In
  • Single Sign On (SSO)
  • Customer portal integration
  • API access
  • Automatic real-time backups

Website & eCommerce Feature Comparison

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Data Import/Export (48 other apps)
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Drag & Drop Interface (51 other apps)
Electronic Payments (54 other apps)
Order Processing (38 other apps)
Product Catalog (47 other apps)
Reporting & Statistics (36 other apps)
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Search Functionality (51 other apps)
Social Media Integration (36 other apps)
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inSided Feature Reviews

5 reviewers had the following to say about inSided's features:

Anonymous
(Telecommunications company, 51-200 employees)

Great product for standard websites

2018-06-15

A more professional forum than the open source version we were using, and it was alot cheaper than the competition.

Pros

It is relatively simple, there are enough options and the community management works good.

Cons

It is harder to get customized features for your organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Renewables & Environment company, 1001-5000 employees)

Great service

2017-12-14

Pros

flexible, high end software which helps us to built a community around our brand, since 4 years.

Cons

it is more expensive than other tools, which makes only is worth while with a solid businesscase .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Electronics company, 1001-5000 employees)

Great ideas, slow execution. Excellent support and culture.

2017-12-15

Pros

The software is simple and easy to use for end-users and admins.

Cons

Most back-end changes must be applied to -all- communities in their portfolio, which means small changes that could help our community may be disregarded as they are also applied to a 3rd party community.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Overwijk

Customer oriented company; they act as they preach!

2018-06-21

Great increase of SEO traffic, relevant traffic also. More happy customers, because their questions received an answer from the experts. Also, a decrease in calls for our organisation.

Pros

The software itself is quite easy to use.

Cons

They strive to have the same template for all of their customers, so that new features are easy to implement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Oscar Otteborn

2018-05-17

Pros

Super stable SaaS platform with specialised functionality makes a perfect match with every company with large customer bases and many customer interactions.

Cons

Nothing so far.. Frictionless implementation and working on the ramp up phase currently. To early to give negative feedback or improvements ideas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more