inSided Reviews

inSided

Online customer self-service solutions for B2B-Software

4.14/5 (7 reviews)

Laura Overwijk

Customer oriented company; they act as they preach!

Used weekly for 2+ years
Reviewed 2018-06-21
Review Source: Capterra

Great increase of SEO traffic, relevant traffic also. More happy customers, because their questions received an answer from the experts. Also, a decrease in calls for our organisation.

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inSided

Online customer self-service solutions for B2B-Software

Anonymous

Great product for standard websites

Used daily for 2+ years
Reviewed 2018-06-15
Review Source: Capterra

A more professional forum than the open source version we were using, and it was alot cheaper than the competition.

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inSided

Online customer self-service solutions for B2B-Software

Brian van Haren

inSided review

Used daily for 2+ years
Reviewed 2019-03-12
Review Source: Capterra

inSided is a great base for our community forums. The ability to feature content, link outside of the domain and use your own visuals makes it a good looking experience.

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inSided

Online customer self-service solutions for B2B-Software

Anonymous

Great ideas, slow execution. Excellent support and culture.

Used daily for 2+ years
Reviewed 2017-12-15
Review Source: Capterra

InSided has a great platform for companies just starting out with forums/communities, or Community Managers that don't want to micromanage their communities. The software is simple and easy to use for end-users and admins. Some strong features that can have real business impact. Customer support is excellent. Moderation workflow is good for smaller communities.

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inSided

Online customer self-service solutions for B2B-Software

Anonymous

Great service

Used daily for 2+ years
Reviewed 2017-12-14
Review Source: Capterra

flexible, high end software which helps us to built a community around our brand, since 4 years.

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inSided

Online customer self-service solutions for B2B-Software

Maxime Supusepa

The inSided platform is very easy to use.

Used daily for 6-12 months
Reviewed 2017-12-28
Review Source: Capterra

Our customers can now find answers to questions that have already been asked online. This ensures that there is less contact with our Customer Service.

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inSided

Online customer self-service solutions for B2B-Software

Oscar Otteborn

Used daily for less than 6 months
Reviewed 2018-05-17
Review Source: Capterra

Super stable SaaS platform with specialised functionality makes a perfect match with every company with large customer bases and many customer interactions.

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inSided

Online customer self-service solutions for B2B-Software