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Jotform
Powerful Forms Get It Done
Jotform Reviews - Page 4
2,368 reviews
Recommended
Mark S.
Nonprofit Organization Management, 1-10 employees
Used weekly for 2+ years
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Customer support is generally very good. It sometimes depends on the person answering, and I sometimes get different answers from different people. But, they get back to me quickly and with good information. It's a complex program, does what I need, and help is available when things go wrong.
I run a scholarship program using JotForm. We have a long application that is simple for students to complete. I share the results with 60 scholarship providers. Each one receives a different set of applications. All of this is simple to do.
When creating reports, fields appear in the order they were created, not the order they are listed on the application. This means it takes more time to find the fields I want to include.
Hi Mark, Thanks for your feedback. We're glad to hear that our platform helps streamline your application process and that sharing results is simple and straightforward. Can you explain a bit more about the issue you have encountered with creating reports? You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. As soon as we get a better idea of what's happening, we'll be able to help you more with this.
Amanda J.
Marketing and Advertising, 1-10 employees
Used monthly for 2+ years
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While the paid plans are a lot, their free plan gives you a good/robust option for someone that may only need to build/use forms every so often or send to a small amount of recipients.
It's easier to use and has more options than many other form builders.
The price for a paid plan is a bit out of my budget.
Hi Amanda, Thanks for your positive review. We're delighted to hear you find our platform easier to use and for appreciating our features. Your feedback means a lot to us. If you're out of budget, you can still use Jotform's Starter (free) plan forever, which offers many useful features but with some limitations. It's a great option for basic needs, and you can always upgrade later if necessary. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.