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Jotform
Powerful Forms Get It Done
Jotform Reviews - Page 6
2,368 reviews
Recommended
Verified reviewer
Health, Wellness and Fitness, self-employed
Used monthly for 1-2 years
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My favorite feature within Jotform is the ease of customizing the form, as well as being able to capture electronic signatures.
The “normal” authentication process is fine, but if the worst happens and you get locked out of the backup ways to authenticate (email/phone number), their process for verifying your identity is outdated and impossible to achieve, leading to loss all old data.
Hi, Thanks for leaving us a positive review. We're delighted to hear that you enjoyed using our platform and our Sign product. Your satisfaction is our priority, and we appreciate your support. Regarding the issue you've experienced, we want to assure you that we adhere to the same authentication standards as our competitors, and our two-factor authentication (2FA) is designed to secure accounts effectively. Please be assured that we never delete user data; it remains intact even if you are temporarily locked out of your account. If you encounter issues with the verification process, please reach out to us from our Contact Us page at https://www.jotform.com/contact/, and we'll investigate the matter and help you with it.
Ayanna L.
Leisure, Travel & Tourism, self-employed
Used weekly for 1-2 years
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My overall experience has certainly been positive. I am able to track my engagement with my clients and retain responses in an efficient manner.
It’s very easy to use and has an assortment of templates as a base, no matter the industry or form you need.
The limit to 5 free forms. However, paying for a service is definitely worth it.
Hi Ayanna, Thanks for using Jotform. We're delighted to hear that you find our platform easy to use and appreciate the variety of form templates available for different industries. If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.