This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Jotform vs Malcolm! Comparison

Add to Compare

Compare similar apps

monday.com logo

monday.com

4.6

Bitrix24 logo

Bitrix24

4.1

Wrike logo

Wrike

4.3

Caspio logo

Caspio

4.5

Smartsheet logo

Smartsheet

4.5

PandaDoc logo

PandaDoc

4.5

Good recommendations?

Overview

Category Leaders

Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.

Category Leaders

Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

24

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

853

5

4

3

2

1

603

202

27

6

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

32

5

4

3

2

1

30

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.

SS

Shilles Steven A.

The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
AvatarImg

Nathaniel B.

The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.

BM

Bianca M.

Pros

It's so clever and a great off-the-shelf solution for FAQs and Customer Support Centre. It's also very affordable for SMEs and scale-up businesses like ours.

SB

Stephanie B.

Malcolm! helps non-tech people like me produce beautiful sites with ease. It takes a little bit of time to set up and the result is professional with my brand colours.

AR

Anonymous Reviewer

Malcolm is absolutely great, it's way batter than what the competition is doing out there. They provide excellent support, an excellent UI and it just works.

AR

Anonymous Reviewer

Cons

Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.

GC

Glenn C.

It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.

LU

Lydia U.

That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.

AR

Anonymous Reviewer

Cons

It's a bit overbearing at times, and can be confusing to navigate.

AR

Anonymous Reviewer

We were using an open source alternative but it was buggy and really confusing.

jm

jay m.

The only thing to bear in mind is that there are an awful lot of options when it comes to configuring workflows, and you need to take your time to familiarise yourself with everything.
AvatarImg

Antony C.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features51
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • CRM
  • Cataloging/Categorization
  • Categorization/Grouping
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Configurable Workflow
  • Content Library
  • Content Management
  • Convert to PDF
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Knowledge Base Management
  • Merge/Append Files
  • Mobile Survey
  • Multi-Channel Distribution
  • Offline Access
  • Offline Response Collection
  • PCI Compliance
  • Process/Workflow Automation
  • Project Planning/Scheduling
  • Question Branching
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Watermarking
  • Web Forms
  • Widgets
  • Workflow Management
  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • CRM
  • Cataloging/Categorization
  • Categorization/Grouping
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Configurable Workflow
  • Content Library
  • Content Management
  • Convert to PDF
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Knowledge Base Management
  • Merge/Append Files
  • Mobile Survey
  • Multi-Channel Distribution
  • Offline Access
  • Offline Response Collection
  • PCI Compliance
  • Process/Workflow Automation
  • Project Planning/Scheduling
  • Question Branching
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Watermarking
  • Web Forms
  • Widgets
  • Workflow Management

Integrations

  • Total integrations195
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations13
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier