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Jotform vs Stripe Comparison

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Overview

Category Leaders

Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.

Category Leaders

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

0.30

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

501

171

25

6

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

1,622

431

70

14

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.

BM

Bianca M.

The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.

EG

Eoin G.

The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.

NL

Nicholas L.

Pros

I think Stripe is great payment gateway for any eCommerce business. They have great rates and I find them better than other payment processors.

RP

Ricardo P.

Very good wallet that allows you to store and exchange money or cryptography. Easy to use, reliable and secure.

FB

Fabien B.

Stripe like other platforms is free to sign up and provides market competitive rates which is nice.

AR

Anthony R.

Cons

Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.

GC

Glenn C.

It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.

LU

Lydia U.

That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.

AR

Anonymous Reviewer

Cons

They verified it was a scammer, refunded the stolen credit card, did not charge me fees and contacted the US internet fraud division with the information.

JR

Josephine R.

Fees for same country payments are too high and once funds have been taken they are then held for 14 days. Appalling customer service who basically said too bad.

AR

Anonymous Reviewer

They refunded customers 3 months after the purchase without me knowing and they already have their items. My customers are also upset with this disgusting company.

RA

Randy A.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features48
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Autofill
  • Billing & Invoicing
  • CRM
  • Collaboration Tools
  • Compliance Management
  • Conditional Logic
  • Convert to PDF
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Signature
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Encryption
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • HIPAA Compliant
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Currency
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Process/Workflow Automation
  • Project Planning/Scheduling
  • Question Branching
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Watermarking
  • Web Forms
  • Total features34
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Autofill
  • Billing & Invoicing
  • CRM
  • Collaboration Tools
  • Compliance Management
  • Conditional Logic
  • Convert to PDF
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Signature
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Encryption
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • HIPAA Compliant
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Currency
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Process/Workflow Automation
  • Project Planning/Scheduling
  • Question Branching
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Watermarking
  • Web Forms

Integrations

  • Total integrations191
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1328
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Jotform logo

Jotform

Makes signing up for my services a breeze!

Reviewed 3 years ago
Pros

I love how you can automatically run payments through the form and set up reoccurring payments with Stripe!

Cons

There is a bit of a learning curve to get going but once you do it’s a breeze!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Jotform logo

Jotform

I use it for all my Online Subscriptions .

Reviewed 3 years ago
Pros

Lots of options for forms and It integrates perfectly with Stripe. I use this for all my monthly training packs!

Cons

I wish they had a smaller tier option. I use just over the free amount and wish I could get one pack down.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Jotform logo

Jotform

Cheap/free solution for data collection, bugs in design

Reviewed 6 months ago

Pretty good for a cheap or free service, will recommend to others, but I wish they improved the front-end.

Pros

It really simplifies our life, as we don't have to build any special interface to process payments through our website. These forms allow scheduling calls, purchases, and more. So many functions, like customized form elements, email follow-ups, receipts, integration of payment services like Square/Stripe, etc. Also, very quick customer service.

Cons

There are bugs in the website/application. Some of them are very non-trivial and there is no way to resolve them without consulting with the customer service familiar with the back-end. I'm still not 100% sure my clients will get correct emails or receipts.

Vendor response

Thanks for your honest feedback. We really appreciate it. If you still have issues with your forms or if you have any questions, please contact us at https://www.jotform.com/contact/. Our support team would be more than happy to help you. Best Regards!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jotform logo

Jotform

Excellent features in an outdated design

Reviewed 3 years ago

As a service-based business, I use JotForm to collect information about clients, have clients sign contracts, and collect deposits to secure services. It is incredibly easy, professional, and convenient for my small business.

Pros

The drag-and-drop form builder makes a customized form come together in minutes! It's so easy, and there are plenty of plug-ins and supported apps/programs (like paypal, stripe, etc.) to get all the info I need in one form. The team is also frequently updating features to be more effective; for instance, they recently changed the system for displaying, downloading, and interacting with all the submissions for any given form into a less clunky and more user-friendly format.

Cons

The graphics and aesthetics of the site and forms could be more up-to-date and visually appealing. It is clean and well-constructed, but I wish it were a bit more modern in its look (both on my end and the clients').

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Jotform logo

Jotform

The Best Form Builder Out There

Reviewed 3 years ago
Pros

Jotform has so many benefits that other form builders just don't have. The ease of use is amazing, as well as the option to jump into the code if that's your thing. But the best thing about it is the ease to collect payments with your Jotform. It's seamless integration with Stripe, Paypal, and many other payment processors allows for headache-free collection of subscriptions on your website. The paid upgraded Jotform accounts also have the most competitive prices out there. You get a lot of bang for your buck.

Cons

One thing I could complain about is that the drag and drop form builder can become a little buggy sometimes. If that happens I usually just jump into the code, but not everyone has the ability to do that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Jotform logo

Jotform

Great for taking online bookings, surveys, feedback selling tickets or any other kind of online form

Reviewed a year ago

Just to repeat my above comments really, it's been really useful and vital for me and great value for money.

Pros

I've used this for many years, mainly to take online bookings for tennis lessons & kids camps. It has been great for that purpose - you can really easily create online forms, either from templates or from scratch, which can be embedded on a website or linked to directly. You can also link the forms to payment gateways like Paypal, Stripe etc. The forms are really easy to create in a drag-and drop way - easily add,move,edit elements. You can also set an autoresponder email that will be sent after somebody submits the form. Over the years, I've also used these forms to sell tickets for events, for feedback and gather information such as contact details.

Cons

The only reason I gave this a 3/5 for value for money and a 7/10 as to how likely I am to recommend Jotform, is because the price has gone up quite a lot since I signed up. It's ok for me as I have remained on my original monthly fee, but for new users who are hoping to take a lot of submissions or payments, it looks a bit expensive now. Having said that, there is a half price sale on at the moment and it looks like you can upgrade/downgrade your subscription any time, so I would still recommend it.

Vendor response

Thanks for being a loyal JotFormer. Your awesome review really means a lot. We are happy that JotForm has served your purpose well. Due to the increasing demand for online security and privacy that we can't avoid, we choose not to compromise the quality of our product. We trust that you understand. Regards!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Stripe logo

Stripe

It is quick, but charges are high

Reviewed 3 years ago
Pros

We use JotForm to receive payments which has Stripe integration. This makes our life so much easier. It is fast and easy to create payment forms and receive payments via Stripe. I like the ability to authorize card and charge it later.

Cons

The only thing that I do not like about Stripe are their charges. We have to pay around 4% for a transaction which is way too much than few other into similar space.