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Jungle Scout helps businesses optimize products, listings, sales, and marketing across the Amazon marketplace. It offers...
Helium 10 is an eCommerce suite of tools for entrepreneurs and businesses to manage and sell products, find keywords, identify...
Starting from
29
Per month
Starting from
39
Per month
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User reviews that mention these apps
Anonymous Reviewer
Verified reviewer
Medical Devices, self-employed
Used weekly for less than 6 months
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Amazing! 10/10
Significantly detailed information and great educational tools to help you make the most of it and its functionality
None! I really can't think of anyway this tool could be any better. Also the educators such as [SENSITIVE CONTENT] are really likeable and good to listen too.
Thank you so much for your kind words! I'm so pleased to hear you find our products useful. We are always striving to be the best in this space, and the best for our customers... So to hear that you're happy with what we have to offer - Well, you just made our day! Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members! This is an exclusive group for Jungle Scout customers, don't miss out! jnglsct.com/FBA-Group Thanks again! Have a great day!
Ivana K.
Verified reviewer
Retail, 1-10 employees
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I signed up since i wanted to test some features i do not find on Helium 10. However, i wasn't impressed so i canceled my 7-day free trial after just 3 days. First, you won't get your money back right away, you need to email the company for the refund which i did and they did refund the money after about a week.Two months later i noticed that i was still getting charged MONTHLY. I tried signing in...
They do have some good features, and i liked the free trial option ( until i realized it was a scam).
Non-existent customer service support. There's no live char or a number that you can call;they barely respond to the emails, and when they do, the responses are generated and won't help you in any way.The free trial is a BIG scam.
Hi Ivana! Thank you for taking the time to let us know about your recent experience with Jungle Scout. I'm so sorry to hear you weren't happy with our customer support team; that's certainly not what we've come to expect from Jungle Scout. At this time, we do not have a free trial, but we do have a 7-Day money-back guarantee. If at any time in the first seven days you decide the tools...
SHAMEEM W.
Apparel & Fashion, 1-10 employees
Used monthly for 1-2 years
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Jungle Scout is a great tool that provides lots of relevant product information for Amazon e-commerce. Great tool if you want to get started selling on Amazon or if you already have a product listed.
- easy to look up products using their ASIN - there is at least 10 different very useful metrics to analyse your own product or a competitor - it allows you to save data/make lists within the program instead of having to transfer to a separate excel sheet
- you have to have a good understanding of what each metric means and how it applies to what data is being shown. This part can get a bit confusing. - there are also multiple tools that can get confusing when trying to find specific data for a product
Thank you for taking the time to leave us a review, Shameem. I'm so pleased to hear you find our tools easy to use! We work hard to make sure we have the best tools in the space. We have some great tools in our Academy to help you understand the metrics in our tools, or we're here 24/7 via email: support@ junglescout.com to help! Thanks again, Shameem!
Jacob M.
Sporting Goods, self-employed
Used weekly for 2+ years
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Starred my business in 2016 with Jungle Scout products, oh man they are rubbish compare to helium!
Keyword tracker, Amazon Helpdesk support
There is nothing I don't like honestly!
Owen B.
Retail, 1-10 employees
Used daily for 1-2 years
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I have found that you need the time to go through the tutorial videos on any tool you decide to use to get the most from them. If you are still stuck on anything which you will be at time just shout up customer support. The more you can tell them and show with screenshots the quicker they will resolve your problem. Do not be afraid to request help how ever small the problem may seem to you. This is not just software its like having an extra support team to call on.
Quite simply the more you use H10 the more you find it can do. Now the valuable piece of software I use. It's great how they bring together so many tools under one roof. I found Jungle Scout really helpful and a good software tool when I was starting my Amazon seller journey but after 2 years I jumped ship and got on board with H10 and I have not looked back since. Their Refund Genie tool returns enough lost income to cover the subscription fee and more!!! I can't recommend highly enough. If your looking at reviews to help you decide then stop, make your decision and hit buy now :)
I have sat and thought about this but I can't actually put my finger on anything. At a push I would say providing 24/7 customer service as current US time zone doesn't suit me being based in the UK but this is really not an issue for me.I have found that you
David S.
Verified reviewer
Retail, 1-10 employees
Used daily for 1-2 years
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Bad. The few features I make use of work really well. It seems every time I try to adopt a new feature I am met with bugs, or some 'try and buy' scheme that's not specified so they can easily get their hooks in me and force me to upgrade to their next tier. I do not think Helium 10 is an ethical organization. I think they're a bunch of talented and corrupt developers looking to get as much money out of their consumer base and they are happy to confuse their customers in order to keep their hooks deep in the operations of their customers. If I could go back in time I would have taken the less impressive feature-set of Jungle Scout to avoid the dishonesty of this organization.
Certain features work well. They come out with new features frequently. Be careful to vet new features before using as this company has a tendency to release features that appear to be half-baked and not quite ready to go to market.
Portals: they allowed me to create a portal (landing page) due to a glitch. I should never have been able to at my price tier of Platinum. I created collateral and included an insert in my packaging leading customers to the portal. The portal has a 100 page view limit, essentially making it useless. They say I have to go to their next price tier of Diamond ($250/mo) to remove this limit. At no time...