Kajabi Features

Kajabi

Cloud-based content marketing platform

4.4/5 (75 reviews)

Kajabi Feature Summary

  • Email analytics
  • Import/export data
  • Blog
  • Code editor
  • Affiliate management
  • Application integration
  • Assessment management
  • Automatic notifications
  • Client portal
  • Communication management
  • Compliance management
  • Content library
  • Credit card processing
  • Custom forms
  • Customer database
  • Customizable branding
  • Customizable templates
  • User import
  • Discussion board
  • eCommerce integration
  • Electronic payments
  • Email distribution
  • Email integration
  • Email notifications
  • Email tracking
  • Employee portal
  • File management
  • Forms management
  • Image library
  • Instant messaging
  • Lead capture
  • Lead generation
  • Message board
  • Mobile integration
  • Multi-currency
  • Multiple admin users
  • Pipeline management
  • Promotions management
  • Receiving
  • Secure data storage
  • Secure login
  • Subscription services
  • Template management
  • Third party integration
  • Video management
  • Video hosting
  • Video support
  • Activity dashboard
  • Design management
  • Discount management
  • Customer segmentation
  • Email monitoring
  • Data import/export
  • Drag & drop interface
  • Custom landing pages
  • Customizable fields
  • Drip email marketing
  • Knowledge base
  • Landing page templates
  • Role-based permissions
  • Surveys & feedback
  • Web forms
  • Course catalog
  • Reporting & statistics
  • Tagging
  • Document management
  • Contact management
  • Bulk send
  • Engagement analytics
  • Commenting
  • Email marketing
  • Lead nurturing
  • Website management

Competitor Feature Comparison

ACH Payment Processing
Accounting
Activity Dashboard
Affiliate Management
Alerts/Notifications
Applications Management
Appointment Management
Assessment Management
Booking Management
Bulk Send
Calendar Management
Campaign Management
Cataloging/Categorization
Client Portal
Collaboration Tools
Commenting / Notes
Communication Management
Compliance Management
Contact Management
Content Library
Content Management
Credit Card Processing
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Security
Design Management
Discount Management
Document Management
Drag & Drop
Drip Campaigns
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Tracking
Employee Portal
Engagement Analytics
Event Triggered Actions
File Management
Form Builder
Forms Management
Forum / Discussion Board
Image Editing
Image Library
Interaction Tracking
Inventory Management
Kitting
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Nurturing
Live Chat
Mobile Access
Moderation
Multi-Channel Communication
Multi-Currency
Multi-Store
Multiple User Accounts
Online Booking
Online Booking Tools
Online Store Builder
Order Management
Pipeline Management
Post Management
Pre-built Templates
Promotions Management
Purchasing & Receiving
Real Time Editing
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
Reservations Management
Responsive
Role-Based Permissions
SEO Management
Search/Filter
Secure Data Storage
Secure Login
Shipping Management
Shopping Cart
Social Advertising
Social Media Integration
Surveys & Feedback
Tagging
Template Management
Templates
Third Party Integrations
Video Management
Video Streaming
Video Support
Visitor Tracking
WYSIWYG Editor
Web Forms
Website Analytics
Website Integration
Website Management
eCommerce Management
Learn moreCompare App
ACH Payment Processing
Accounting
Activity Dashboard
Affiliate Management
Alerts/Notifications
Applications Management
Appointment Management
Assessment Management
Booking Management
Bulk Send
Calendar Management
Campaign Management
Cataloging/Categorization
Client Portal
Collaboration Tools
Commenting / Notes
Communication Management
Compliance Management
Contact Management
Content Library
Content Management
Credit Card Processing
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Security
Design Management
Discount Management
Document Management
Drag & Drop
Drip Campaigns
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Tracking
Employee Portal
Engagement Analytics
Event Triggered Actions
File Management
Form Builder
Forms Management
Forum / Discussion Board
Image Editing
Image Library
Interaction Tracking
Inventory Management
Kitting
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Nurturing
Live Chat
Mobile Access
Moderation
Multi-Channel Communication
Multi-Currency
Multi-Store
Multiple User Accounts
Online Booking
Online Booking Tools
Online Store Builder
Order Management
Pipeline Management
Post Management
Pre-built Templates
Promotions Management
Purchasing & Receiving
Real Time Editing
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
Reservations Management
Responsive
Role-Based Permissions
SEO Management
Search/Filter
Secure Data Storage
Secure Login
Shipping Management
Shopping Cart
Social Advertising
Social Media Integration
Surveys & Feedback
Tagging
Template Management
Templates
Third Party Integrations
Video Management
Video Streaming
Video Support
Visitor Tracking
WYSIWYG Editor
Web Forms
Website Analytics
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
Accounting
Activity Dashboard
Affiliate Management
Alerts/Notifications
Applications Management
Appointment Management
Assessment Management
Booking Management
Bulk Send
Calendar Management
Campaign Management
Cataloging/Categorization
Client Portal
Collaboration Tools
Commenting / Notes
Communication Management
Compliance Management
Contact Management
Content Library
Content Management
Credit Card Processing
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Import/Export
Data Security
Design Management
Discount Management
Document Management
Drag & Drop
Drip Campaigns
Electronic Payments
Email Distribution
Email Management
Email Marketing
Email Tracking
Employee Portal
Engagement Analytics
Event Triggered Actions
File Management
Form Builder
Forms Management
Forum / Discussion Board
Image Editing
Image Library
Interaction Tracking
Inventory Management
Kitting
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Nurturing
Live Chat
Mobile Access
Moderation
Multi-Channel Communication
Multi-Currency
Multi-Store
Multiple User Accounts
Online Booking
Online Booking Tools
Online Store Builder
Order Management
Pipeline Management
Post Management
Pre-built Templates
Promotions Management
Purchasing & Receiving
Real Time Editing
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
Reservations Management
Responsive
Role-Based Permissions
SEO Management
Search/Filter
Secure Data Storage
Secure Login
Shipping Management
Shopping Cart
Social Advertising
Social Media Integration
Surveys & Feedback
Tagging
Template Management
Templates
Third Party Integrations
Video Management
Video Streaming
Video Support
Visitor Tracking
WYSIWYG Editor
Web Forms
Website Analytics
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App

Kajabi Feature Reviews

25 reviewers had the following to say about Kajabi's features:

Moses T.

Good phone app!

2020-09-22

It's great with the mobile app. But apart from that it's like other buildr

Pros

Just like any other drag and drop builder, kajabi is really easy to use

Cons

It is still limited in it's integration and I find it a struggle sometimes to integrate other third party software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
David W.

Powerful, Complete, and only slightly Aggrevating

2020-06-11

Overall positive. It just works. It's a robust setup process, but once you have things established, the process just works really smoothly.

Pros

I love that Kajabi has the 3 most important features all under one roof: (1) MailChimp-like marketing; (2) Payments and Membership management; and (3) Courseware All 3 are highly usable, feature rich, and have an overall consistent UI / UX.

Cons

Kajabi only allowed us to import 500 names at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, myself only employees)

Kajabi is a good platform for course creators

2019-02-12

I like using Kajabi for my online courses. I do not use their all in one platform for example their email. I use convertKit for that. They have limitations with their emails so that option does not work for me right now.

Pros

I like their course management system.

Cons

Price, this software is definitely on the pricey side and higher than their competitors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos Adrián V.

Verified Reviewer

The best software for the creation of online courses

2018-01-16

Pros

I manage this software for a client and I think it is the easiest software for course management, it makes my job much easier, besides the integrations with convertkit and shopify are native, they also constantly add new features

Cons

I had problems with zapier, because I had many tasks, but afterwards they improved their connector and everything was solved, in reality it is a tool that has no problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Gordon F.

My go-to choice for creating online courses and products

2018-08-22

No need for separate shopping cart, landing pages, etc.

Pros

Great user interface and ease of use.

Cons

I'd like to see a one-product, one-site option for a lower cost. Email tool is not quite ready for prime-time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, myself only employees)
Verified Reviewer

Overpromises and underdelivers

2020-12-29

Based on my previous comments -- and to be fair to Kajabi -- I think it is a great platform if you don't care much about contact management (beyond the very basic) and your audience is English-speaking ONLY.

Pros

Once you figure out how to navigate around the platform, you begin to see that you really don't need other software solutions in order to offer basic, elegant, online courses.

Cons

Most of my target audience speaks Spanish...I was able to create forms in Spanish to capture emails, but the double opt-in confirmation email was in English and non-customizable. Readers of this review may not appreciate the importance of this but just imagine opting-in in English (and you only speak English) but then getting a confirmation email with Chinese characters or in Russian.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Paul F.

Loads of features, but doesn't give you freedom

2020-06-18

Kajabi wants to control what you do rather than the other way around.

Pros

Comprehensive integration of the features an infoproneur wants

Cons

Not nearly as easy as Unbounce's WYSIWYG. Cannot drag and drop CTAs.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori R.

My new favorite business tool!

2020-03-03

Their email management system has some catching up to do when comparing it to other tools, but it is clear they are on the path to improve it.

Pros

The multiple options for creating content from freebies to mini trainings to online courses.

Cons

Their email system is a bit behind the curve in regards to options and functionality, but they are on the path to catch up with other options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah P.

Easy Platform with Excellent Organization

2019-12-07

I find it easier to use than other platforms have experience with.

Pros

You can set it to alert you when there is a failed payment, or to which coupon codes they used, helping you track the progress.

Cons

The only complaint I have is that Kajabi and Stripe do not always communicate. We have run into instances where a client canceled their account and was still charged by stripe after their cancellation.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos Adrian V.

Great for e learning

2018-02-10

Pros

Great app, constantly updated and each day it's better, I love create broadcast and transmit in live for my clients

Cons

En general es perfect but also I need the mobile app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sloane C.

The best for courses!

2020-10-06

Kajabi is my one stop shop for my course now.

Pros

It is so easy to use and customize my courses.

Cons

I wish I could customize more in the pages in terms of fonts, layout, and formatting for my sales page and landing pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebekah S.

A lot to be improved upon.

2019-08-14

Pros

I like that I can integrate email and online courses as well as the 24 hour chat customer service.

Cons

The rules for dripping courses, the email setting and the ability to suspend email sequences, the ability to get better analytics on emails, track users, and the interface of the courses themselves can all be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 501-1000 employees)

Billing Subscription Nightmare

2020-10-19

Poor customer service.

Pros

At the surface, it appeared that the solution would be ideal for the client that we were reviewing it for. In looking at the software we had spent and entire day trying to connect the solution to stripe.

Cons

It further was identified that they do not use the API keys provided by Stripe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
BONNIE K.

KAJABI - GOOD FOR AESTHETICS, BUT COMMUNITY NEEDS TO BE BUILT ELSEWHERE

2021-02-12

If I only wanted to showcase videos, I'm okay with it. The UX/UI is pretty good.

Pros

Many people can design out the site and make it look very professional.

Cons

There are sevearl: 1. Monthly $100+ cost. 2. No ability to hid the comments from certain folks. One course I had was all about sharing their vulnerabilities. There was no way to hide JUST THAT ONE person's comment and make it their own journal process. Instead it was an all or nothing type of ordeal. All comments shown, or no comments. 3. Their chats are horrible. Most of their customer service reps are outsources and I've had over 20 conversations that led to me being extremely frustrated as they often did not have the critical thinking skills or just was too unmotivated to help the situation. 4. No opportunity to really have community groups within the software. I want to track people in groups in a way where I can have live conversations or some sort. 5. You will need a Kajabi specialist to help you create the site (which costs more money) if you actually want it to look nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Alyssa K.

All in one platform

2021-02-13

It was a convenient platform having everything all in one place.

Pros

It was very easy to use and didn’t require a huge learning curve to get used to.

Cons

You couldn’t track blog traffic nor could you track SEO either. I also had difficulty with email being sent to spam.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris G.

Kajabi - A good idea, mostly well executed

2018-12-05

Building an ecommerce learning paltform that is subscription based ought to be beyond the skills of a relative layperson.

Pros

Can do pretty much anything you ask of it. Video uploads and downloads are a snap. They have 24/7 live chat support and I used it quite a bit in the first few days...

Cons

The dashboard is far from intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rodrigo S.

A great way to start your teaching business, but not cheap

2019-05-03

It is a great tool to start a business in the teaching niche.

Pros

Features are amazing Really easy to setup your courses UI is great, easy to keep communication with your students.

Cons

Only one: Even the basic package can be expensive for some people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kamatara J.

Easy platform for your online trainings

2020-12-08

We're so grateful at how easy it was to transfer our online training to the Kajabi platform and how easy it was for our participants to switch to this new platform as well.

Pros

This platform for online learning is very logical and easy to use.

Cons

But customer service reminded me of the trick and I got it done in short order.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh D.

Great Online Learning Experience

2021-02-18

Overall, the courses I have taken on Kajabi have provided an engaging online learning experience.

Pros

The simplicity of Kajabi is its greatest asset for creating a clean, simple interface and learning experience.

Cons

It does lack some of the features of more advanced online learning software, like Teachable, and the mobile app can be a bit glitchy at times.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Graphic Design company, myself only employees)

Great from a student perspective

2019-07-30

Overall, I've loved the user experience of Kajabi and think it's a great option for course creators and students alike!

Pros

I prefer the overall user experience over Teachable. As a content creator, I love how many features and functionalities it has.

Cons

I.e. their email marketing system isn't as advanced as I'd need it in order to justify switching to it.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie S.

Verified Reviewer

Kajabi yay or nay

2018-03-26

Pros

I love the team, the look and the overall vibe of kajabi. I like what the company stands for and how it feels like a family. I learned to navigate the platform easily considering I hate tech. It works. Period.

Cons

My biggest want is that I want a specific branded font which is not an option to code in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Ed F.

Great For Beginners Who Don't Understand funnels or technology

2018-04-24

Pros

Make it easy for a beginner to produce something that looks nice Membership features looks nice but have to live with their layout design

Cons

"Give this person X points for doing X behavior Very inflexible from a design perspective...need their "Themes" to build what you want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Miles H.

Amazing product and company!

2019-02-12

I used Kajabi to power my entire business.

Pros

Powerful, easy to use, and has a great user interface. 9 business tools in 1.

Cons

I honestly cannot think of any. They are constantly evolving, therefore, features that didn't use to exist now exist!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard B.

Kajabi has an import limit of 2,500 contacts per day!!!!

2020-10-12

Pros

It claims that it replaces many platforms - and it does - WITH LIMITATIONS.

Cons

I signed up for Kajabi and this morning (at 3:30AM) I exported all our contacts from mailchimp to go through the painful process of creating comma delimited text files for EACH SEGMENT (yes, it's what Kajabi has you do) and in the middle of importing got the message "You've reached your limit for the day."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Margie (Margaret R.) K.

All-in-One for courses, website, marketing pages, payment receipts

2019-07-04

Overall experience is very good - huge timesavers in the long run by having everything connected.

Pros

It makes it very easy to optimize for mobile viewing!

Cons

Once you understand the terms and processes it becomes much easier. (and there is always chats with support to help)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more