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Kontent.ai Logo

An unparalleled return on content.

Last updated: November 2024

Kontent.ai Pricing, Features, Reviews and Alternatives

Kontent.ai product overview

What is Kontent.ai?

Kontent.ai’s mission is to help the world’s leading organizations achieve an unparalleled return on their content. In the industry’s first AI-powered CMS, content teams plan, create, and optimize content and deliver it to any channel—quickly, securely, and flexibly.

Key benefits of using Kontent.ai

Create great content faster. AI assistance can bear the heavy workload of generating texts, summaries, translations, and variants. This enables human creators to deliver more strategic value and do their best work.

Total visibility into all operations. Mission Control supports efficient content production from start to finish. By tracking team progress and pace in one place, it’s easier to catch issues early and keep everything on track.

Governance built into every action. Governance is non-negotiable for delivering consistent content. User roles, permissions, and workflow management help organizations meet stringent compliance standards and mitigate risk.

On-the-fly content edits. Adjust content when you need to, without relying on developers. Fix typos, update key information, or issue corrections and deploy those changes everywhere in seconds.

Collaboration in one place. Close frustrating feedback loops, while making your message stronger. Easily action feedback by leveraging suggestions, auto-replace, versioning, tasks, and more. Easy, familiar, all in one place.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Knowledge Base
Phone Support
Email/Help Desk
FAQs/Forum

Training options

Live Online
In Person
Documentation
Webinars

Kontent.ai pricing information

Value for money

4.1

/5

39

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Kontent.ai features

Functionality

4.2

/5

39

Total features

65

6 categories

Most valued features by users

Third-Party Integrations
API
Activity Dashboard
Content Management
Reporting & Statistics
Customizable Templates
Alerts/Notifications
Reporting/Analytics

Functionality contenders

Kontent.ai users reviews

Overall Rating

4.5

/5

39

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.31/10
Rating distribution

5

4

3

2

1

21

17

1

0

0

Pros
Best support I have ever had, super competitive team, instant replies. Feedback is very welcomed.
It's a stable CMS and our website is fast on the front-end, thanks to our static rendered pages. As we have chosen for MACH architecture, Kontent.ai is the perfect CMS system.
Kontent is an awesome Headless CMS and great for content editors and developers.
Cons
In really complex scenarios admin UI is starting to be a little confusing. Admin UI is available only in the English language, which is sometimes a problem for our Czech clients.
The pricing is hidden and only shared with you upon request, the lack of transparency is troubling.
Example: Publishing/Unpublishing an item does not immediately reflect on the icons (need to refresh to visualise the correct status), which can be confusing sometimes.

Overall rating contenders

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Chris M.

Insurance, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Switched from Umbraco to Kentico Kontent

Reviewed 5 years ago

Experience has been great. Technical documentation is good, and the example projects in various languages has been helpful.

Pros

Flexibility of content taxonomy, ease of implementation, speed of Delivery API, excellent tech support.

Cons

It is up to the client to determine how best to structure their content's taxonomy. There is a lot of flexibility in Kentico's Admin Portal, so some "best practices" and recommendations from Kentico would be helpful.

AW
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Andrew W.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kontent is central to a composable IT solution

Reviewed 3 years ago

Our experience with Kontent to date has been outstanding. The platform allows us to deliver content-rich experiences for our clients across multiple channels quickly and efficiently, which is a win for all parties. The platform features continue to grow and excellent communication and support makes adoption fast and seamless.

Pros

Kontent's API-first approach means we can quickly and seamlessly integrate with modern tech stacks and front-end frameworks (including React, Vue, Angular, etc.). The Delivery API, Management API, Webhooks and Custom elements provide versatility and scalability to meet the needs of ourselves and our clients.

Cons

Some upfront knowledge is required to get the best out of the platform, especially when considering content modelling. As Kontent is a headless CMS, one of the objectives should be to utilise content in the most efficient fashion. To do so requires understanding of content models and taxonomies, and once understood, it's very easy to execute. It should be noted that this isn't a negative about the platform, as this comment applies to all headless CMSs.

DD
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Daevy D.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Kontent.ai: our stable, fast and scalable CMS

Reviewed 2 months ago

Using this now 3 years. TCO is ok. It's a stable CMS and our website is fast on the front-end, thanks to our static rendered pages. As we have chosen for MACH architecture, Kontent.ai is the perfect CMS system.

Pros

Stable, scalable, fast, roadmap, new functionalities, good documentation, multi-language , intuitive GUI, etc

Cons

I would be nice to be able to copy certain content from 1 environment to another. But luckily you can copy an entire environment to another if needed.

EK
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Elisa K.

Food & Beverages, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Kontent Review

Reviewed 3 years ago

good

Pros

pretty straight forward from a user perspective, very flexible and adaptable

Cons

Requires loads of dev time to make basic changes and implement features that would be out of the box in other instances.

AG
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Andreas G.

Semiconductors, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Retire FrameMaker

Reviewed 3 years ago

I am really looking forward to the next months in which I work on the integration of Kontent!

Pros

The GraphQL and REST APIs work effortlessly with the modern software stack. The Kontent team managed to create a simple but powerful user interface with a flat learning curve. And that can be proven by the coherent e-learning experience. It is made from people for people

Cons

The rich text editor could use a straddle functionality for tables. Referring to text passages is an important choice users would like to know exists. The integration of assets or linked items and components with list views seems not to be tolerable - could you improve upon indentation - better a clear relation between text and other elements - like making all elements able to be inline?

Kontent.ai FAQs

Q. What type of pricing plans does Kontent.ai offer?

Kontent.ai has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Kontent.ai?

Kontent.ai has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Kontent.ai support?

Kontent.ai supports the following languages:
English


Q. Does Kontent.ai offer an API?

Yes, Kontent.ai has an API available for use.


Q. What other apps does Kontent.ai integrate with?

Kontent.ai integrates with the following applications:
XTM Cloud, Zapier, Recombee, Magento BI, Cloudinary, SendPulse, Slack, Algolia, Netlify, Bynder, Semrush, Vue Storefront, commercetools, Gatsby, Slatwall Commerce, Shopify


Q. What level of support does Kontent.ai offer?

Kontent.ai offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum

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