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Klarna
5
53
4
15
3
4
2
3
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online payment processing platform for secure checkout
Table of Contents
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Klarna - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Klarna overview
What is Klarna?
Klarna is a payment processing platform designed to help businesses offer a secure checkout experience to customers with several payment methods. Shoppers can use the application to manage purchases, report returns, and communicate with customer service agents.
The system automatically fills billing and shipping information for returning customers and accepts transactions via bank transfers and cards. Klarna helps businesses customize the checkout interface according to requirements to promote brand identity across shoppers. Organizations can also use footers and marketing banners to display on-site messages and inform website visitors about various payment methods.
Klarna's messaging widget enables businesses to display payment methods based on the shopping basket's size and item prices. It facilitates integration with several third-party systems such as Shopify, BigCommerce, and more. Managers can also customize text, font, and color for on-site messages.
Starting price
Alternatives
with better value for money
Pros & Cons
Payment Methods
Pricing
Ease of Use
Email Communication
Credit Score
Bank Certificates
Klarna’s user interface
Klarna review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.9
Ease of use
4.0
Customer support
3.4
Reviews sentiment
What do users say about Klarna?
Reviewers appreciate Klarna for its flexible payment options, including interest-free installments and various financing plans, which help them manage larger purchases and fit payments into their budgets. They like the ability to generate one-time cards for shopping at many stores, and find the app and browser extension convenient for both online and in-store payments. Some mention that promotions and cashback offers add extra value.
Users say Klarna is easy to use, with an intuitive interface and quick setup. They note, however, that issues with refunds, customer service delays, and unexpected fees can be frustrating, and some worry about overspending with deferred payments.
Select to learn more
Who uses Klarna?
Based on 100 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Klarna's key features
Most critical features, based on insights from Klarna users:
All Klarna features
Features rating:
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Klarna integrations (6)
Integrations rated by users
We looked at 100 user reviews to identify which products are mentioned as Klarna integrations and how users feel about them.
Integration rating: 4.7 (4)
“Shopify integration is critical for our current store because fulfillment needs to be fast, accurate, and reliable. My experience with ShipStation by that point was already frustrating, and I ultimately moved away from it instead of trusting it as ou”
Jonathan S.
Founder
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Orders come into woocommerce, port into fishbowl, get fulfilled,, push back to woocommerce.”
Willem T.
Systems Director
Integration rating: 5.0 (1)
“Does not sync very well, decided to journal entry sales information manually. Created a thousand different GLs that did not make sense.”
Lauren A.
Administrator
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Yes, I did not want to have to post my payroll each month myself.”
“Had to transfer all of our business accounting data to keep books consistent.”
Deb B.
Owner
Klarna support options
Typical customers
Platforms supported
Support options
Training options
Klarna FAQs
Q. Does Klarna support mobile devices?
Klarna supports the following devices:
Android, iPhone, iPad
Q. What level of support does Klarna offer?
Klarna offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base