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Identifix Pricing
Pricing overview
Value for money rating
3.6
/5
40
Price starts from
189
What users say
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Reviewers who mentioned pricing said:
Chris P.
Automotive, 1-10 employees
Used daily for 2+ years
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Identifix is a great tool to add to your toolbox. The way it can help on some of those odd issues outweighs the cost of the subscription.
Identifix directhit is very easy to use. It is a great tool to help diagnose problems. With all the user submitted data it can be very helpful.
Navigating the service manuals section can be not as easy to navigate compared to other products. Not a deal breaker
ELIAS L.
Used daily for 1-2 years
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i like that technicians can find test procedures quickly with a search bar, instead of searching manually with alldata
price is too high for use. system is getting better with factory manuals, wiring diagrams and other related criteria
Mike R.
Automotive, 1-10 employees
Used daily for 2+ years
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Quick Diagnostics and repair information. Saved many headaches from unpublished repairs. The ultimate "shortcut" software.
Easy to use with a wealth of information on most makes and models. This software has saved our shop hundreds of hours of diagnostics which makes us more money and saves the customer money. Has labor guides from multiple sources. Has OEM TSB's and repair information. This software has a wealth of information once you learn how to use it.
The price can fluctuate depending on your needs and who you talk to. Like any good business deal get it in writing. Charge your customers a fee for use and you will recover the costs.
Odis H.
Automotive, 1-10 employees
Used daily for 2+ years
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Identifix is my go to for all labor times, R & R procedures, Its vital in creating accurate estimates for my customers
I like that you can search by vehicle malfunction and see reports from other users that have had the same problem and how they were able to solve the problem.
Biggest Con is the price. Its quite expensive and may not be for everyone if they do not have a shop that can justify the cost.
ABIODUN O.
Automotive, 1-10 employees
Used daily for less than 6 months
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Identifix is a terrific addition to our service department. If you want to grow, let this software grow with your business!
We are an independent auto repair shop in Florida. For years we worked without Identifix, Sometimes you wonder how did we do it... this allow you to print invoices very clean and presentable.
The thing I like the most about Identifix is the cost. It is 3 times more expensive than the stand alone product we were using before through Wayne Reeves, called the Shop program
David S.
Automotive, 51-200 employees
Used other for 2+ years
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Other users comments
One of the best things about using Identifix is getting information from other users that have had similar issues and being able to narrow down certain issues. This has help me quite a bit in the past to determine what was wrong with some vehicles.
The one thing I don't like about Identifix is the cost, it is hard to pay so much when you only work on cars as a hobby.
doug g.
Automotive, self-employed
Used weekly for 2+ years
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found the information fast , pretty easy to learn ,
cost kept climbing , customer service said I was able to suspend in slow months - yet nothing could be done
Sarah C.
Automotive, 1-10 employees
Used daily for less than 6 months
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It has been a wonderful experience thus far. Customer support is amazing you get one guy his actual cell number it’s direct communication they take wonderful care of you while your learning the system and when you need help
It’s so easy to navigate. You can type in anything your stuck on and boom there’s you answer, it gives you labor time, pricing, you can make bills. It does SO much
I am satisfied enough that there really isn’t anything I don’t like.
william t.
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I was told for a lesser cost that I would have access to the website and 3 tech call a month which I was OK with. Well, when we used them we had a $35 and change bill for the tech call which was totally not the way it was explained.
No pros were added to this review
No cons were added to this review
Richard I.
Automotive, 1-10 employees
Used weekly for less than 6 months
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supplied information data and schematics and charts from OEM.
cost , depending on frequency of use, may not be cost effective solution. Would like to see them offer pricing for smaller shops. Scaled pricing according to usage.
Brian W.
Automotive, 1-10 employees
Used monthly for less than 6 months
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I used this software to solve a problem I was having with a vehicle and they gave me the wrong information which cost me over $1000 to correct. Then the company would not help to reimburse me any of the costs.
I do not have anything good to say about this software. This company cost me a lot of money because of the wrong information they gave me.
I do not like that some of the employees from this company have no idea what they are doing and pretend to.
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