Liftoff Pricing, Features, Reviews & Alternatives

Liftoff

eCommerce & web to print platform

4.63/5 (8 reviews)

Liftoff overview

What is Liftoff?

Liftoff is a cloud-based eCommerce selling, shipping, and site content management solution for B2B and B2C sellers. The platform allows users to set up their own custom company store or retail site, without requiring any coding or website building experience.

Liftoff offers a range of website templates and themes which users can customize with their company logo, color schemes, and fonts. Template HTML and CSS can also be modified, giving users greater control over store customization. The Liftoff dashboard allows users to manage site content, products, users, and discounts, and configure metrics, analytics, and ERP integrations in a single interface. Stores can be given custom domain names, custom SSL certificates are supported, and users can also add blogs, news feeds, and other data-driven content to their site.

For payment processing, Liftoff supports multiple payment gateways, including PayPal, Authorize.Net, Payflow Pro and PayTrace. Purchase orders are also supported, and users can control customer credit, discounts, gift cards, and more. Inventory levels are updated automatically with every sale, and users are alerted when inventory drops below specified levels. Taxes are automatically calculated, and automatic shipment rating for both UPS and USPS is supported, for domestic and international shipments. The ordering process can be customized using workflow rules to manage customer messaging, hold orders for approval, and more.
liftoff.shop

Pricing

Starting from
$125/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

B@361b4b2d
Liftoff screenshotLiftoff E-commerce and Web to PrintLiftoff screenshotLiftoff screenshotLiftoff screenshotLiftoff screenshotLiftoff screenshot

Liftoff user reviews

Excellent
5

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.1
  4.4
  4.6
  4.8
Jeff G.

Easy to use with exceptional functionality

Used daily for 6-12 months
Reviewed 2017-12-01
Review Source: Capterra

We trust everything will continue to go smoothly as we push Liftoff to help us offer more value to our clients.

Pros
We work with several e-commerce technologies. They tend to leapfrog each other as they introduce new functionality. Liftoff is not only leading the pack but will stay there based on their aggressive release schedule. We have been able to secure some new business based on functionality we could not find in other highly rated e-commerce companies. All this on top of great customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

John S.

Liftoff E-Commerce Review

Used daily for 1-2 years
Reviewed 2019-10-15
Review Source: Capterra

Liftoff has shown us that they are a legitimate player in the software industry related to a full ERP solution. Each day my team and others are continued to be impressed by the capabilities of the software.

Pros
The ease of use from both an admin/support role and from the end user role. The UI/UX experience is hands down one of the best out there. Support staff and owner involvement. Normally you would not want the owner of the company to be so involved, but the way in which he leads the team and is an extension of our sales department is a breath of fresh air. They positive interactions I have had with the support staff are to numerous to count. Turn time on projects is both expedited AND on budget.

Cons
It is often times easy to pull out the con's about a particular software. I am hard pressed to point out a single item that I like least about the software. Obviously with any software you want it to work exactly how your customer requests, what Liftoff does well is handle the curve ball with an option that satisfies the need - without the customer realizing the shift in focus has given them likely a better result!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

growing, but still too simple for the price

Used weekly for less than 6 months
Reviewed 2019-07-30
Review Source: Capterra

Increase online sales

Pros
customer service is solid, and liftoff does a good job of smoothly releasing new updates. Experiences with other software platforms have made me wary of losing data or having my site go down during updates, but liftoff seems to have this down to a science.

Cons
For the price, liftoff doesn't offer the level of detail and customization that we ultimately wanted. We were having to build our business around the product instead of vice versa. Ultimately we ended up switching.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

Minimize review

Anonymous

An Excellent Upgrade

Used daily for 1-2 years
Reviewed 2021-01-17
Review Source: Capterra

We have had an excellent experience with our conversion to Liftoff. After the initial training, we are able to quickly upload our data from our previous platform to Liftoff. In addition, their customer service and response to any new features or questions has been excellent. I would highly recommend Liftoff.

Pros
The ability to startup multiple stores quickly and on the same platform. Many of the checkout features we needed were already built in. Everything worked immediately, a quick learning curve. The ability to batch upload all data. Improved performance overall versus our previous platform.

Cons
The only con that I have is the menu system on the back end, while I think it can be improved it is much better than we were using previously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

This software is very easy to use. I have been able to set up new accounts and maintain them easily!

Used daily for 1-2 years
Reviewed 2017-11-01
Review Source: Capterra

Pros
I enjoy having the independence to set up new accounts and still have the option of tapping into the well experienced Liftoff customer service team if I run into issues. Liftoff has an abundance of features for all types of E-commerce as well as the ability to integrate with our internal systems through various API's. Liftoff is constantly adding features and improving their software and many times based on our client's specific requests. This flexibility and responsiveness makes Liftoff one of the most powerful tools in this industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Liftoff pricing

Starting from
$125/month
Pricing options
Free trial
Subscription
View Pricing Plans

Liftoff: $125/month per site
Contact Liftoff for Enterprise pricing.

Liftoff features

API
Activity Dashboard
Alerts/Notifications
Cataloging/Categorization
Content Management
Customizable Branding
Customizable Templates
Inventory Management
Order Management
Reporting & Statistics
SEO Management
Shopping Cart
eCommerce Management

Access Controls/Permissions (209 other apps)
Collaboration Tools (176 other apps)
Data Import/Export (264 other apps)
Drag & Drop (223 other apps)
Reporting/Analytics (298 other apps)
Search/Filter (238 other apps)
Third Party Integrations (295 other apps)

Videos and tutorials

Additional information for Liftoff

Key features of Liftoff

  • Website creation
  • Google Analytics integration
  • Reordering
  • SKU variation management
  • Order reporting
  • International shipping support
  • Web-to-print
  • Content management
  • Multiple payment gateway integrations
  • Order history
  • HTML & CSS customization
  • Custom website templates
  • Point of sale (POS) inventory
  • Order tracking
  • Multi-carrier shipment rating
  • Custom SSL certificates
  • Workflow rules
  • Dashboard
  • Discount & customer credit management
  • ERP integrations
  • Automatic tax calculation
  • Gift card support
  • Custom domain names
  • Website management
View All Features

Benefits

Users can select from a range of website themes, and customize their store logos, font styles, and color schemes, with the HTML & CSS editor enabling advanced customization of templates.

Multiple payment options are supported, with users able to process credit card payments through Authorize.net, PayPal, PayTrace, or Payflow Pro, and accept gift cards, customer credit, and purchase orders.

Inventory levels are adjusted automatically whenever an item is sold, and users are alerted when replenishment is required.

The content management system allows users to control their site’s pages and content, set up blogs, schedule content to be published, and more.

Automatic domestic and international shipment rating is supported for both UPS and USPS.