Lucky Orange vs Gainsight PX Comparison

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Overview

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion...

Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(58)

5

4

3

2

1

43

13

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.0

(1)

5

4

3

2

1

0

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Why serve ads when people are already on the site and possibly crashing it. Heat maps are so fascinating that Lucky orange does such a great job giving you this information in real time.
I love it that I can track where users go and this helps me fix troublesome areas in the website where users are not interested in viewing.
Ease of use, setting it up, dashboards are all an ease to use. The heatmaps are intuitive and recordings are always a nice feature.

Pros

Cons

The current system of the heatmap loading over the page can confused people.
We had just been having a ton of problems with the shopping cart of our WooCommerce store and thought we would look for other solutions that would give us more.
The live function does not seem to always work properly, and when there's a ton of visitors it's hard to see all the videos all in the same location.

Cons

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features23
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Automatic Notifications
  • Behavior Tracking
  • Chat
  • Click Tracking
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Drag & Drop Interface
  • Email Marketing Management
  • Email Notifications
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • FISMA Compliance
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Goal Setting / Tracking
  • Monitoring
  • Multi-Channel Distribution
  • PCI DSS Compliance
  • Performance Management
  • Prioritizing
  • Real Time Analytics
  • Real Time Notifications
  • Retention Management
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Tracking
  • Usage Tracking
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Widgets
  • Total features36
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Automatic Notifications
  • Behavior Tracking
  • Chat
  • Click Tracking
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Drag & Drop Interface
  • Email Marketing Management
  • Email Notifications
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • FISMA Compliance
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Goal Setting / Tracking
  • Monitoring
  • Multi-Channel Distribution
  • PCI DSS Compliance
  • Performance Management
  • Prioritizing
  • Real Time Analytics
  • Real Time Notifications
  • Retention Management
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Tracking
  • Usage Tracking
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Widgets

Integrations

  • Total integrations8
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations29
  • ActiveCampaign
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Lucky Orange vs. Gainsight PX

See how Lucky Orange and Gainsight PX stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.