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Adobe Commerce Logo

Adobe Commerce

Site content and customer journey management for eCommerce

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Adobe Commerce Features

Features Summary

Functionality

4.3

/5

543

Total features

55

5 categories

Adobe Commerce features

API
Activity Dashboard
Alerts/Notifications
CRM
Campaign Management
Cataloging/Categorization
Channel Management
Communication Management

Common features of Inventory Management software

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Barcode / Ticket Scanning
Barcode Recognition
Billing & Invoicing
Cost Tracking

Price starts from

1988

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

543

Price starts from

1988

Per month

learn more

Total Features

55

Unique features

  • Cataloging/Categorization

  • Product Identification

  • Customer Touchpoints

  • CRM

Functionality

4.6

/5

21.6K

Price starts from

0.04

Per month

learn more

Total Features

83

Features in Common

19

Unique features

  • Risk Analytics

  • Restaurant POS

  • Anomaly Detection

  • Self Service Portal

Functionality

4.5

/5

13.9K

Price starts from

4

Per month

learn more

Total Features

47

Features in Common

10

Unique features

  • Image Editing

  • Text Editing

  • Post Scheduling

  • Online Store Builder

Common Adobe Commerce comparisons

Adobe Commerce logo
WooCommerce logo
Adobe CommercevsWooCommerce
Adobe Commerce logo
CS-Cart logo
Adobe CommercevsCS-Cart
Adobe Commerce logo
Shopventory logo
Adobe CommercevsShopventory
Adobe Commerce logo
ecomdash logo
Adobe Commercevsecomdash

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Adobe Commerce is all you need for your online business

Reviewed 2 months ago

Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.

Pros

I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.

Cons

Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Works but Insanely Hard To Customize

Reviewed a year ago

We ultimately have decided to make the decision to move on from Magento Commerce because the hassle in customizing the platform. Our company has specific functional needs when it comes to ecommerce, and we're constantly having to not only implement and upgrade those in Magento, but ultimately upgrade and fix each time Magento comes out with a major release.

Pros

Out of the box, Magento promises to deliver on its core promise - to add products to a catalog, sell them online, and ship out effectively.

Cons

Our business requires many areas where we need to customize our technology in order to do business more effectively. We tried, many many times, to customize Magento to our specific needs, and the more we went down the rabbit hole the harder it was to not only implement but maintain longterm. Eventually, it becomes pointless to effectively grow when your technology hinders your progress.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Advanced tool which gives you many possibilities

Reviewed 21 days ago
Pros

- as Magento is one of themost popolar e-commerce platform many external softwares has ready Magento plugins so integration with third party software is quite easy - can manage e-shop with different language versions, many currency, many warehouses - SEO friendly

Cons

- be prepared to spend money - you will have to engage IT specialists for any modyfication

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Ecommerce solution for all sizes

Reviewed 2 months ago
Pros

Its content and product structure is solid. It is a robust paltforrm that will allow you to scale.

Cons

Little bugs now and there made it a bit of a hassle, they would get fixed but it bother us every now and then.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Ecommerce Software with Powerful Interface

Reviewed 3 years ago
Pros

Administrator- Features availability for admin is very good and if you are used of it then you can get each and every bit of data whatever you want to extract.

Cons

Biggest problem with the software is its complexity. If you are beginner then it is very difficult to understand the structure of its panel. Also plugins customisation seems to be very tricky. You have to look for many options if you want to explore this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The right tool, most of the time.

Reviewed 18 days ago
Pros

Magento fit most of our needs in the earlier days of the company and allowed for effective commerce and customer management.

Cons

As we grew as a company and started to look for ways to leverage and provide more unique experiences to different sets of customers, we ran into issues and eventually began looking to move away from Magento/Adobe Commerce.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Community version is the only affordable option for a small business

Reviewed a year ago

I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to Magento community version. It costs more to buildup front, but the money I put into it is mine to keep in that I pay for a module once, and not on a monthly subscription. I also have complete power over my data and can change hosting as needed. My accountant tells me there’s more resale value in a Magento site as such. There’s a much bigger learning curve with Magento, but the sheer power, vast features, and total flexibility for outweigh any cons.

Pros

Magento is an incredibly powerful tool. I investigated all the biggies in e-commerce when making the decision which one to implement for my store and magento came out on top each time. Everything is customizable and if something isn’t in the settings, there’s literally a module for that or one can hire a dev to build a custom module. Scalability is not at all an issue in this platform, which means...

Cons

The enterprise version is insanely expensive. Not only do you pay a monthly fee, but the modules themselves cost double to three times more money than their community edition counterparts. The enterprise version doesn’t give flexibility of hosting providers and support only goes so far until we have to hire private devs for custom work. With both enterprise and community versions, Unless someone is well-versed in PHP, you’ll be forking out money for developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A Robust Ecommerce Content Management System

Reviewed 3 years ago

My team used Magento to build our B2B ecommerce platform, and that helped us to get seed funding. It could have been more stressful to build the ecommerce website from scratch, but Magento eased off the stress appreciably.

Pros

Magento is a Content Management System (CMS) used for building ecommerce websites. I used Magento when I was part of a team that were building a B2B ecommerce website. Among the things I love about Magento include: 1. Ability to have multiple user accounts for one store: When I was working on the Ecommerce platform, there was a need to onboard merchants on the platform. The products to be onboarded...

Cons

There are a few cons I observed about Magento. They include: 1. Hard to learn: It was the first time my team used Magento, and spent sleepless nights trying to understand how it works, and how to customise it. This was very stressful, and was the reason for which my team dumped it. 2. Expensive themes: Magento is not as widely used as some other ecommerce CMSs. This caused there to be fewer theme developers and also making the premium themes to be quite expensive. 3. Small community: Owing to the small user base of Magento, the community is quite small. This made it somewhat hard to get solutions online.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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For Large Scale Businesses

Reviewed 3 years ago

Overall, We recommend Magento as a remarkable choice for E-commerce especially for those companies whose sales are beyond $1-2 million. Magento provides an excellent platform for businessmen. Moreover, Magento allows its users to automatically update their E-commerce websites and offers companies with solutions and an extensive support network.

Pros

Opportunities: Magento provides a variety of opportunities for E-commerce in a single dashboard. It is equipped with an excellent Business to Business portal and management system, Additionally, it can store views which helps countries to manage all of their inventory. Such valuable information helps them to improve their catalogs and marketing in the future. Catalog: Magento provides an excellent platform when it comes to adding up a large number of items and products and piling it together for any storefront website. Also, it provides developers with high customizations and designing capabilities which makes their catalog even more attractive and fascinating for their customers.

Cons

Charges: No doubt Magento is great software but nothing comes for free, some of the features offered by Magento do not come for free and a subscription is required to gain access to them which seems to be pretty hefty unless the business is running successfully. Additionally, to gain access to the dedicated servers, the users have to pay a sturdy amount. Non-User Friendly: Magento is non-user friendly at times as it receives constant updates that create problems with the extensions and custom code s you have on the site. Additionally, when it comes to dealing with items in bulk Magento tends to lag and makes the uploading and converting a very slow process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Robust Out of Box Features Paired with Customization

Reviewed 3 years ago

In terms of e-commerce platforms, Magento has proven to be a great value because of it extensive out of box features and relatively moderate price. Overall, it is one of the more commonly used platforms, so it is easier to find developers who know and are willing to work with the platform, which can reduce your maintenance costs.

Pros

The Magento E-Commerce platform offers a wide array of out of box features that are ideal for managing an online store. The platform also provides an extensive amount of flexibility for add-ons and customizations to cater to your specific business model and fulfillment needs. Extensions/Modules for the platform are readily available through a variety of vendors and developers at varying costs depending on the complexity of the feature involved. In a marketplace filled with expensive annual license fees and strict feature offerings, Magento is a great value for the investment.

Cons

Magento has changed it target audience significantly since its acquisition by Adobe, now catering more to mid- to large-size businesses. This is reflective in its pricing model and its termination of support for the older version of the version of the Community platform (Magento 1). It's flexibility for modules and extensions, while very beneficial, can create complexity and additional development...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Best Enterprise Level eCommerce Platform

Reviewed 3 years ago

Magento is incredible if you have the technical team and developers that know how to work with it and make it shine.

Pros

Magento has a lot of functionality out of the box to set up and ecommerce store. The UX for M2 is significantly better than it was on M1. You can really narrow down the scope of permissions that your provide to users.

Cons

There have been a lot of bugs that have come up that should have been worked out before release. There is a fairly high technical barrier to entry compared to other platforms.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A decent e-commerce management software with great customization option

Reviewed a year ago

While I think we are due for an upgrade, we couldn't simply and easily leave Magento since 85% of our business relies on this tool from customer management, inventory, to order management. Should we decide to migrate, it would take a lot of time to dice and splice the functions we built over the years and put it to another system. It's an old and trusty tool.

Pros

Magento simply does the work from uploading a catalog, managing inventory, managing customer and subscription information. It has a good feature set which anyone can build upon depending on their needs. It has a great community support and the API works well with other common business tools.

Cons

Code clean up isn't as easy as we thought it will be. It may require a dedicated team to handle development and troubleshooting. The interface isn't really built for customer support people.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Professional and Awesome E-Commerce Platform

Reviewed 2 years ago

I am using Magento in my E-commerce websites and also I have used this platform for my clients. My overall experience with Magento is really awesome because this is the platform that allows me to add products on client's websites with lots of details. My all clients are really happy with the work that I have done for them using Magento. Because this platform gives really unique and professional look to the websites. It's really incredible and it has solved all the eCommerce problems which I was facing in the past. Now I have created a number of online stores using Magento.

Pros

According to my experience, there are lots of things that I like in Magento. This platform gives you the power to create and build professional e-Commerce stores. We can add products in different categories and we can add complete details of the product. Purchasing options for the product are really fabulous and incredible because we can add different payment options. The dashboard is really easy to understand and use. This is the best open-source e-commerce platform that allows you to add beautiful and stunning themes for your website, So you can build a beautiful e-commerce website.

Cons

If you are going to install Magento on Local Server, then the method is a bit difficult. But if you are going to install on your own hosting then the process is really easy. So according to my experience, the process of Magento localhost installation should be easy for beginners. All other things about Magento are really awesome and fabulous.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Magento makes your investments very worthwhile

Reviewed 3 years ago

Magento solves your eCommerce solutions even if you have an online business which requires scaling. Magento helps you to be hosted by eCommerce solutions like Volusion and Shopify that gives the flexibility you need.

Pros

Are you looking for a solution in eCommerce? Magento provides you the solution of eCommerce. Magento makes your investments very worthwhile even if it is your main business. It has been recommended as one of the best solutions to eCommerce since it is flexible and scalable. It has also become so much popular for the fact many companies bear its name. Pros - 1. It is user-friendly. Magento’s administration...

Cons

Cons- 1. Only the community version of Magento is cheap. The other versions of Magento including support and enterprise and the premium enterprise versions aren’t freely available. Their prices are very high for every person to afford. 2. Magento can only be hosted on dedicated servers. Since it is large, it can’t be hosted in small servers that aren’t dedicated because it needs to be configured. 3. It requires a lot of time to customize using magneto. The architecture who have designed it have made it complicated and hence it takes a lot of time to learn the learning curve and make customizations as compared to other eCommerce solutions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Magento Good Platform To Design And Develop Website Easily

Reviewed a year ago

Magento is the oldest platform for a business website. Before Magento, we were using WordPress for website development but after getting some hacking issues in WordPress we used Magento for our client business. It is easy to use and manage user management in its admin panel. In magneto, we can work on a product catalog to manage product content, configuration. Magento provides complete sale detail about business products and analysis business growth.

Pros

Magento is the best solution to design a website quickly. It is a secure and customization eCommerce template to set up products details, Prices, Image. We can add multiple products according to business requirements. It provides a lot of templates design to change website design and functionality. If you need to create pages and posts we can work with the admin panel and complete tasks easily. No hard coding is required for website development. Admin panel of Magento is user-friendly easily set up meta tags, robots, and other digital marketing tasks. It is good for business and we can create large websites.

Cons

In the old Magento version, we face lots of customization issues but in the current version of Magento 2.4 we can easily set up products and SEO tasks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Magento Among the Best for eCommerce

Reviewed 2 years ago

Overall, I have been very satisfied with Magento Commerce. It did take some getting use to, and now that there are some other competitors in the market, I'd say that Magento has passed my expectations and I would consider Magento as a top competitor for eCommerce. Definitely watch a few tutorials to get an idea about the initial setup, and give Magento Commerce a try.

Pros

Magento is incredibly flexible, it allows you to start with a framework that has the function to develop an eCommerce platform / store just how you'd want it. There are numerous add-ons that intergrate effectively making it somewhat of an easy plug and play. Considering that I was working on one platform to run several micro-niche stores, it works extremelly well. There's a lot to learn, but it's a superb platform for eCommerce.

Cons

Just like any business, there will be some investments to make in order to get the eCommerce platform to perform the way you want it to, however, there's a steep learning curve at least from my experience. I had to read and watch a lot of tutorials to get the websites where I wanted them to be but it was also educational since this was the first time I was setting up multi-stores. It was a rather complex procedure, and I had to rely on Magento experts at times to help with the development of the site.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Greater security, stability and customizations

Reviewed a year ago

My experience, with a customized products website, is the best possible, after everything installed I never had any problems with updates or conflicts.

Pros

MAGENTO provides a system that is the most customizable, stable and secure. Integrating it with your add-ons is easy and hassle-free. Of course, to have it all, you need a robust hosting that is consistent with the system.

Cons

Because it is more robust and requires a higher quality hosting, we also have a more exclusive product without the appearance of sites made on other systems that are all similar.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Magenta: The best CMS platform for e-commerce sites

Reviewed a year ago

MAgento CMS has many flaws, which must be corrected as quickly as possible. Another software like prestashop is much better than it. You can easily interact with customers, and you can also send automatic e-mails to customers. The customer positioning feature allows you to configure the relevant product set for each customer group. You can integrate fraud detection tools to minimize the risk of fraud from customers or suppliers. It allows administrators to easily customize its management interface. If you can avoid Magento, it's very good for you or your company.

Pros

The best CMS platform for e-commerce sites. It contains huge functions. Although I don't know all its features yet, I use it often. If you want to do something on an e-commerce website, Magento can deliver it to you. There are many free and paid extensions to extend the features. It is very easy to write code, so you don't need to hire a programmer to use this CMS for a great customization job.

Cons

It is a frequently used platform and always vulnerable to attacks. As a result, both in-house and outsourced IT teams must perform regular security updates. I think there is a version of Magento that has been discontinued, but for small businesses, you almost need something that can give them complex community publishing features, but it can be exploited by Magento. In the next few years we have to decide whether to stay in Magento or move, Shopify offers a very attractive hosted version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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With Magento, developer training is important

Reviewed 4 years ago

My introduction to Magento was very bad. I was a developer that got handed a Magento website that had been built by someone who had never used Magento before. I broke many things. I fixed other things. I would find about 5 articles describing how to fix something and none of them said the same thing and sometimes none of it would work. I took an introduction to Magento course and things started making a lot more sense. Please, for the sanity of whoever builds your site, make sure they get training if they need it.

Pros

Magento lets you do so much right out of the box even with the free community edition. It has great product management, comprehensive discounting options, multilingual functionality and more. Customization can also be done to hook Magento into your CRM software, simplifying inventory management. Since Magento is so popular there's a good chance that if you have a problem to solve someone else has already tried, and possibly succeeded, at solving it. There is a large plugin marketplace.

Cons

Magento is a beast. You will not be able to make template or other programmatic changes to a Magento without a developer. Even then, the developer you have may struggle because the code can be complicated and confusing and online resources are often out of date or for the wrong version. If you are going to use Magento I strongly recommend that you get a developer that has worked on at least one Magento in the past. If you have the money and time to get your developer trained, Magento offers courses and I found them quite helpful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Magento : Perfect eCommerce platform

Reviewed 4 years ago

More than just an ordinary eCommerce platform which is efficient and effective .

Pros

Magento is suitable for any business group whether it is a small or large business and its admin dashboard will provide a perfect overview of the business.We can use free and paid plugins as our requirements.It is a Responsive eCommerce platform which can runs on any mobile or computer devices and also Highly customizable and developer friendly CMS platform.Enriched with important features and functionalities to provide everything in a one platform. Magento is capable for integrations such as payment gateways and able to set up currency and languages depend on the location.

Cons

I'm using magento 2.2 . The main con according to me is, when i need to edit the content of a page it will give us only a small size text area(text box) which is difficult to work with using mouse scroll and also If we are having large number of products website may slow with its performance. Developer skills are required if we want to customize the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Magento a Good Starting Place for an Online Store

Reviewed 5 years ago

Initially Magento was implemented by a website design company to create a website to sell a bespoke service and products for us. Set up as a website that we can maintain and develop in house, which we have done for the past 4 years. We do not use the shop and buy basket element of Magento. But I can see it would be a beneficial website use for companies selling off the shelf products. It is fairly...

Pros

Multiple users and ease to update website data and information.

Cons

Some elements can not be updated in house and require a developer/programmer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Magento Community V.1.9.3.6

Reviewed 4 years ago

Both our website consultant and one of the third-party module developers have recommended against upgrading to the newer Magento platform, advising that it wouldn't reduce any of the problems we have experienced.

Pros

As a small nonprofit, we couldn't afford most ecommerce platforms, and Magento has worked reasonably well for us over the past 3-1/2 years. Our website looks nice, and is relatively straightforward to update after a moderately steep learning curve for people with very limited prior website management experience.

Cons

It isn't set up for membership organizations, which we are in addition to selling products. Third-party modules have significant limitations. We have a membership module that our local web consultant has been able to reprogram to work better for us as problems became apparent (at extra expense, of course). Another module connecting Magento to Square POS sends only the total amount paid to Square, requiring us to do a lot of record-keeping in a separate spreadsheet for sales tax, member dues and donations, etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Industrial performance on an open source platform

Reviewed 4 years ago

Incredible way to leverage the power of e-commerce on the internet.

Pros

Magento proves time and time again to be scalable beyond any other e-commerce platform that I've tried. With millions of plugins and plenty of developers working freelance worldwide, we've never hit a problem that can't be solved with an inexpensive plugin or a few hours of third-party development costs. We've put through tens of millions of pounds of transactions throughout the years and the ability of the websites to handle peaks and troughs of traffic are unparalleled.

Cons

The software needs a true developer to customise it's functionality. If you wish to do something that is not handled by a plugin, the process of specifying and developing a custom function takes more involvement than on other platforms. Magento provides a bulletproof solution for enterprises where a member of staff can be tasked with the daily running of the site, it's not a "fire and Forget" solution by any stretch of the imagination.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Magento for big expectations

Reviewed 2 years ago

We are using Magento mostly to develop vendor marketplaces, multi-store marketplaces, supplier e-shops that are serving XML and JSON feeds with thousands of products to retail stores. It's stability and power for those type of projects is amazing and never failed us or any of our customers on production.

Pros

As a developer when using Magento for big projects I like that I can develop my extensions using Composer which I am familiar using with other projects too, making development easier and familiar. I like the One Page Checkout feature that is offered out of the box, because with other e-commerce platforms I need to install a template to convert the checkout page to 1-page checkout. Customers usually leave if the steps required to complete an order are many or hard to complete. Varnish for caching is a MUST and easy to setup on Magento, that's what I like most, because for big scale projects caching and performance is always required by default!

Cons

Magento is already secure, but I would recommend to make more security tools or strict development guidelines especially for developers, that if the community follows, it will take security of the platform to another level. This would be very useful for big scale projects and big companies that are relied on Magento to store and secure sensitive data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Brick & Mortar and eCommerce store made easy

Reviewed 2 years ago

The fact that you’ve got Desktop, Mobile and Brick and Mortar all handled in one place, your shop will be up and running within a ridiculously short amount of time. The power of Magento takes the hard work out, leaving you with the easy work of offering your customers a great experience from arriving, to leaving with what they were looking for...

Pros

Magento makes it quick and easy to add and manage your inventory. From importing your old (archaic) spreadsheets and adding photos, to grouping your products in coherent sections, Magento Commerce quickly brings your brick and mortar stock into an ePos system, and simplifies the process in getting your online store out to the world swiftly. The templates allow you to put your company branding into...

Cons

I guess the only real issue is how well you’ve organised your stock before starting with Magento, but this will apply to any eCommerce platform. I was using several CSV/excel spreadsheets, but once you’ve cleansed (corrected duplicates, ensured product IDs etc were correct), Magento will do all the heavy lifting for you on import. I wouldn’t really say that this is a negative, as it’s a standard housekeeping that you would do on any eCommerce platform.