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NetSuite SuiteCommerce Pricing, Features, Reviews and Alternatives

NetSuite SuiteCommerce product overview

Price starts from

$

40000

What is NetSuite SuiteCommerce?

SuiteCommerce enables B2B and B2C merchants to rapidly create unique, personalized, and compelling branded shopping experiences across multiple channels. Differentiate your brand and exceed customer expectations, whether it is through mobile, online, or in-person, by designing the experience you want for your brand.

Key benefits of using NetSuite SuiteCommerce

- Build sites that display elegantly across all devices, from smartphones and tablets, to laptops to desktops.
- AJAX architecture, edge caching, and a content delivery network provides a fast and scalable site.
- Scale your business efficiently with a single, integrated business application that ties your business together across eCommerce, POS, marketing, order management, inventory, and accounting.
- Single, 360-degree customer view of interactions and transaction across multiple channels, including online, brick-and-mortar, sales representatives, and phone.
- Manage 1+ web stores and conduct commerce in different countries, languages, and currencies on the same commerce platform.
- Track the effectiveness of marketing programs and create automated cross-sell and up-sell recommendations for improved customer satisfaction.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Webinars
Documentation
Live Online
Videos

NetSuite SuiteCommerce pricing information

Value for money

2.2

/5

17

Price starts from

$

40000

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

NetSuite SuiteCommerce features

Functionality

2.6

/5

17
Total Features21 4 categories

Most valued features by users

Order Management
SEO Management
Cataloging/Categorization
Inventory Management
Website Management
Shopping Cart
Multi-Currency
Templates

Functionality contenders

NetSuite SuiteCommerce users reviews

Overall rating

3.1

/5

17

Positive reviews

47%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.44/10
Rating distribution

5

4

3

2

1

5

3

3

0

6

Pros
The platform has been extremely stable and has delivered significant growth over the years.

VP

Viv P.

Thanks to the powerful web tools delivered by NetSuite our web store traffic increased 40% and sales increased 30% year-over-year.

SM

Sue Miller

Looks to hold a lot of information that is useful for larger organizations.

AR

Anonymous Reviewer

Cons
It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend.

CG

Chad G.

Buying this was THE worst business decision I have made.

AR

Anonymous Reviewer

Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site.

CG

Chad G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Perfect accounting solution for midtier companies

Reviewed 4 months ago

Used in several different companies and industries

Pros

Very flexible fields and functionality provide the means to accomplish almost anything

Cons

It is a bit pricy for smaller businesses but it is very flexible fields and functionality provide the means to accomplish almost anything

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Unified commerce for true omnichannel retail customer experience

Reviewed a year ago

The platform has been extremely stable and has delivered significant growth over the years.

Pros

Fully unified with Netsuite ERP, no error prone integrations required. Full function e-commerce feature with 2 upgrades provided each year Customisable, scalable and flexible. Single source of Inventory, customer and transaction data. Cloud based with zero hosting costs, or CDN setup Fully Secure PCI compliant SSL certificate automatically provided Single annual licence fee with no extra fees based on sales volume

Cons

Some localised payment providers require add-on development

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Netsuite Suite Commerce Advanced - Financial Black Hole

Reviewed 6 years ago

We have been with Netsuite for almost 9 Years. It is time to make a change. We are an ecommerce business. About 18 months ago we made the change to their Suite Commerce Advanced platform. It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much...

Pros

Netsuite ARP and CRM are excellent! Pick, Pack and Ship -Excellent Inventory Management -Excellent Customer Support in these areas are great.

Cons

Suite Commerce Advance is horribly expensive. The platform is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Slower than other platforms that are this expensive. Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Netsuite Review _ Cloud based Management tool

Reviewed 8 months ago

This basically was very helpful in moving the data centrally at one place and linking with ERP. It is absolutely accurate and the integration with base ERP does not add more work. Slightly complex and hence needs a learning curve but it does the job.

Pros

This software helps you manage your data relating to customer and their related data. It also help in inventory management. This can be integrated with Oracle net suite (ERP).

Cons

If you are using this in less developed countries then the payment system needs to evaluated and some customization may be required.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Still new

Reviewed 3 years ago

Merging inventory and eCommerce are what I'm mostly using this for.

Pros

I'm liking the support from Netsuite as well as it's versatility. Our company is fairly new to it and from what it looks like right now, it's going to be a huge help in helping to centralize our operations.

Cons

It is very complex looking. That being said, in order to have the functionality it does, it kind of has to be that way.

NetSuite SuiteCommerce FAQs and common questions

NetSuite SuiteCommerce has the following pricing plans:
Starting from: $40000.00


NetSuite SuiteCommerce has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


NetSuite SuiteCommerce supports the following languages:
Spanish, Danish, Finnish, Korean, German, Portuguese, Turkish, Thai, Czech, Chinese (Simplified), Dutch, Swedish, Indonesian, Norwegian (Bokmal), Russian, English, Italian, French, Chinese (Traditional), Japanese


NetSuite SuiteCommerce supports the following devices:
Android, iPad, iPhone


No, NetSuite SuiteCommerce does not have an API available.


NetSuite SuiteCommerce offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

Common NetSuite SuiteCommerce comparisons

NetSuite SuiteCommerce logoVirto Commerce logo
NetSuite SuiteCommercevsVirto Commerce
NetSuite SuiteCommerce logoAmeriCommerce logo
NetSuite SuiteCommercevsAmeriCommerce
NetSuite SuiteCommerce logoShopify logo
NetSuite SuiteCommercevsShopify

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