NetSuite SuiteCommerce Features

NetSuite SuiteCommerce

Single, Unified B2B + B2C Ecommerce Solution

2.94/5 (16 reviews)

Competitor Feature Comparison

API
Activity Dashboard
CRM
Cataloging/Categorization
Channel Management
Content Management
Credit Card Processing
Customer Accounts
Customer Management
Customer Segmentation
Data Import/Export
Data Security
Data Synchronization
Discount Management
Electronic Payments
Email Marketing
Inventory Control
Inventory Management
Kitting
Loyalty Program
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Order Management
Order Processing
Point of Sale (POS)
Product Configurator
Promotions Management
Purchasing & Receiving
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
SSL Security
Search/Filter
Shipping Management
Shopping Cart
Social Media Integration
Tagging
Templates
Third Party Integrations
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
CRM
Cataloging/Categorization
Channel Management
Content Management
Credit Card Processing
Customer Accounts
Customer Management
Customer Segmentation
Data Import/Export
Data Security
Data Synchronization
Discount Management
Electronic Payments
Email Marketing
Inventory Control
Inventory Management
Kitting
Loyalty Program
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Order Management
Order Processing
Point of Sale (POS)
Product Configurator
Promotions Management
Purchasing & Receiving
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
SSL Security
Search/Filter
Shipping Management
Shopping Cart
Social Media Integration
Tagging
Templates
Third Party Integrations
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Activity Dashboard
CRM
Cataloging/Categorization
Channel Management
Content Management
Credit Card Processing
Customer Accounts
Customer Management
Customer Segmentation
Data Import/Export
Data Security
Data Synchronization
Discount Management
Electronic Payments
Email Marketing
Inventory Control
Inventory Management
Kitting
Loyalty Program
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multi-Store
Order Management
Order Processing
Point of Sale (POS)
Product Configurator
Promotions Management
Purchasing & Receiving
Reporting & Statistics
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
SSL Security
Search/Filter
Shipping Management
Shopping Cart
Social Media Integration
Tagging
Templates
Third Party Integrations
Website Management
eCommerce Management
Visit WebsiteCompare App

NetSuite SuiteCommerce Feature Reviews

13 reviewers had the following to say about NetSuite SuiteCommerce's features:

Chad G.

Verified Reviewer

Netsuite Suite Commerce Advanced - Financial Black Hole

2015-11-10

We are an ecommerce business.

Pros

Pick, Pack and Ship -Excellent Inventory Management -Excellent Customer Support in these areas are great.

Cons

If you want ecommerce it is more expensive.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
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Anonymous
(Accounting company, 11-50 employees)

Netsuite Review _ Cloud based Management tool

2021-05-20

It is absolutely accurate and the integration with base ERP does not add more work.

Pros

It also help in inventory management.

Cons

If you are using this in less developed countries then the payment system needs to evaluated and some customization may be required.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
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Joshua P.

Verified Reviewer

SiteBuilder/Ecommerce is out of date with the latest trends

2017-04-19

Pros

I feel that it's idealistic if you don't want to have to use all sorts of third-party applications like quickbooks.

Cons

Ecommerce seems is out of date, and lacks features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
2 of 2 people found this review helpful
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Ben J.

Still new

2019-01-03

Merging inventory and eCommerce are what I'm mostly using this for.

Pros

I'm liking the support from Netsuite as well as it's versatility. Our company is fairly new to it and from what it looks like right now, it's going to be a huge help in helping to centralize our operations.

Cons

That being said, in order to have the functionality it does, it kind of has to be that way.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Buying this was THE worst business decision I have made

2017-04-22

Pros

It is integrated directly to netsuite but if you are moving from the older SiteBuilder it doesn't use all of the same config so you still need to redo a load of things e.g. all images and categories.

Cons

Use netsuite for ERP but don't buy their ecommerce, they have such a long way to go it seems unlikely they could ever catch up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
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Sue Miller

sales increased 30% year-over-year

2013-04-29

Thanks to the powerful web tools delivered by NetSuite our web store traffic increased 40% and sales increased 30% year-over-year

Pros

Integration with Facebook and Twitter keeps customers and brand representatives connected Fast and easy to design and maintain customer product information

Source: GetApp
Helpful?   Yes   No
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Anonymous
(Mechanical or Industrial Engineering company, 51-200 employees)

You'll spend an extraordinary amount of time, money and effort on the simplest of things

2018-04-26

Pros

It integrates with inventory information on Netsuite ok.

Cons

As the marketing coordinator, I have a lot of pressure on me to implement SEO campaigns, online tracking etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
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Viv P.

Unified commerce for true omnichannel retail customer experience

2020-09-16

The platform has been extremely stable and has delivered significant growth over the years.

Pros

Single source of Inventory, customer and transaction data.

Cons

Some localised payment providers require add-on development

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Troy W.

Netsuite on the Go

2012-12-14

I would highly recommened Netsuite to any company large or small as I work out of a home office and travel very often. With out Netsuite I could not do my job where ever I am. With the ease of use and the flexibility of Netsuite I can also do real time sales at tradeshows no matter where they are. Netsuite has been a valuable addition to the company that I work for that I don't think any other software could accomplish. It sure makes my life a lot eaisier.

Pros

Ease of use, Flexibility, Customizable, Ability to perform your work duties even when you are traveling outside the country, Professional.

Cons

Having to pay extra for the new Suite Commerce platform (that should come as an update that is included in your cost to begin with)

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Craig V.

Verified Reviewer

Great ERP system. Suitecommerce advanced is not ready.

2017-02-14

Shorty after launching the site we began talks with Netsuite to add additional features and we were told that the old platform was difficult to develop for and that we should change to the new site if we want a solid foundation for easy development and a faster website.

Pros

Single database for ERP and ecommerce sites

Cons

The netsuite development team is from expensive. It is not the hourly rate but because they are outsourced to Uruguay and communication is difficult. It takes hours to understand basic concepts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering NetSuite SuiteCommerce

Stay away. I think there are much better companies that make ecommece systems as their primary product. Netsuite is still trying to figure it out at the expenseof the customer.

Source: GetApp
1 of 1 people found this review helpful
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Zev S.

Better Options Out There

2019-08-14

We only lasted about a year and ended up going back to our old billing system which was very difficult.

Pros

I liked the idea of having all the components of the billing automation in one place using one tool

Cons

There seems to be an added step for each process by having to constantly "save" and was hard to search for items I had previously saved as I wasn't sure where they were stored.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
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Anonymous
A verified reviewer

Great tool for ecommerce.

2017-10-07

Easy to create and list products for sale online.

Pros

This tool makes it easy to list and track products.

Cons

It is a complicated tool, so there are lots of specific steps you have to follow or you could accidentally mess something up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
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Anonymous
(Food & Beverages company, 11-50 employees)

It's getting there

2018-08-05

Pros

I love how easy it is to catch on with this software.

Cons

I think it's got a way to go regarding sorting out its bugs/glitches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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